Coverbild der Sendung ShopTalk

ShopTalk

Podcast von Steelhead Technologies

Englisch

Business

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This show is for those that have dedicated their livelihood to the craft of manufacturing. Because those people understand that it is the hardest job in the world. Customers want parts faster, at lower prices. Operators don’t always show up, or leave for another dollar. Material prices go up. Equipment fails at the worst times . Reworks can kill the productivity. Sales are unpredictable. The schedule is always changing. The margins get squeezed from all angles. It’s chaos. It’s daily firefighting of problems. This show, is to bring on people, who love to fight the fire and conquer it.

Alle Folgen

10 Folgen

Episode Service that Scales | Steelhead Shop Talk Cover

Service that Scales | Steelhead Shop Talk

In this episode of Steelhead Shop Talk, Dean Halonen sits down with Cody Whitehead, Operations & Engineering Manager at Advanced Precision Anodizing, to talk about scaling a finishing operation without losing the culture, quality, and customer service that made it successful in the first place. Cody shares how APA grew from a 20-person shop running on QuickBooks and tribal knowledge into a 70-person operation with expanded capabilities, stronger visibility, and a foundation built for long-term growth. The conversation covers operational scaling, retaining top talent, customer communication, automation, lead times, ERP implementation, and what it takes to build a manufacturing business that can continue growing without sacrificing service. Topics include: • Growing from 20 to 70 employees • Why customer communication matters • Building and retaining a strong core team • Scaling operations with Steelhead ERP • Improving visibility and reducing wasted time • Managing lead times and expedites • Expanding capacity and pursuing NADCAP • The role of automation and data tracking in manufacturing growth Learn more about Steelhead: https://gosteelhead.com [https://gosteelhead.com] #Manufacturing #MetalFinishing #Anodizing #JobShop #ERPSoftware #SteelheadTechnologies #ShopTalk Chapters: 00:00 Intro 01:17 Cody’s background in metal finishing 05:56 What Advanced Precision looked like in 2017 08:42 Growing from 20 to 70 employees 10:00 The hardest part of scaling a finishing operation 12:13 Why APA moved away from QuickBooks 13:37 Improving visibility and customer communication with Steelhead 15:12 Building and retaining a strong core team 18:33 Quality, on-time delivery, and customer expectations 21:23 Scaling revenue without scaling headcount 24:01 How the customer portal improves customer service 27:52 Expanding capacity and pursuing NADCAP 30:59 Managing expedites and customer lead times 33:44 The future of Advanced Precision Anodizing 40:27 Financing growth and reinvesting into the business 42:37 Final thoughts on scaling with Steelhead

20. Mai 2026 - 44 min
Episode Achieving CMMC in Metal Finishing Job Shops | Steelhead Shop Talk Cover

Achieving CMMC in Metal Finishing Job Shops | Steelhead Shop Talk

Modernizing a 70-person aerospace finishing shop is no small task. In this episode of Steelhead Shop Talk, James Bull of Sullivan Precision Metal Finishing shares how their team approached upgrading systems, improving visibility, and building processes that can scale with the business. From managing complexity on the shop floor to meeting the demands of aerospace work, this conversation breaks down what it really takes to move from outdated systems to a more controlled, data-driven operation. What you’ll learn: • The challenges of running and modernizing a large finishing shop • How better systems improve visibility across operations • What it takes to scale processes in aerospace manufacturing • Why structure and consistency matters as shops grow Learn more about Steelhead: https://gosteelhead.com [https://gosteelhead.com]

16. Apr. 2026 - 55 min
Episode Shop Talk | Job Costing: Balancing Fair Margins with Competitive Pricing Cover

Shop Talk | Job Costing: Balancing Fair Margins with Competitive Pricing

In this episode of Shop Talk, host Dean Halonen sits down with Ken Hannem, Project Manager at D&K Powder Coating in Mankato, MN — a shop recognized for its quick turnaround, exceptional quality, and disciplined approach to margins. The discussion dives deep into job costing — how to balance fair margins with competitive pricing and use real costing data to catch margin leaks early. Ken explains how D&K decides when to improve a process versus when to adjust pricing, builds customer trust by staying fair (and even lowering prices when it makes sense), and keeps the shop accountable with accurate time tracking. From protecting capacity for high-value customers to paying people well while staying profitable, Ken breaks down job costing in practical, plain-spoken terms. Shop Talk brings you authentic conversations with manufacturers — real shops, real results.

10. Feb. 2026 - 46 min
Super gut, sehr abwechslungsreich Podimo kann man nur weiterempfehlen
Super gut, sehr abwechslungsreich Podimo kann man nur weiterempfehlen
Ich liebe Podcasts, Hörbücher u. -spiele, Dokus usw. Hier habe ich genügend Auswahl. Macht 👍 weiter so

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