Q2C2C: Quote to Cash to Care

Podcast by OneBill

English

News & politics

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About Q2C2C: Quote to Cash to Care

Where revenue meets retention. Join us as we explore the complete customer lifecycle—from initial quote to cash collection to ongoing care.We dive deep into quote-to-cash optimization, CPQ strategies, and guided selling that accelerates acquisition. We unpack modern monetization models including usage-based billing, subscription management, outcome-based pricing, revenue assurance, and billing automation that drives predictable cash flow. And we explore proactive customer care, service excellence, loyalty programs, and retention strategies that maximize lifetime value and turn customers into advocates.Whether you're in RevOps, ServiceOps, customer success, or building scalable B2B experiences, we break down the frameworks, technologies, and tactics that keep customers—and revenue—in the loop. Real strategies, real operations, real results for the entire revenue lifecycle.

All episodes

3 episodes

Revenue Recognition - Balancing Automation and Care

In this episode, Gregory discusses the reasons revenue recognition is seldom automated, and how revenue management tech can be applied to unlock significant value.

29 Jan 2026 - 5 min

Orchestrated RevOps: A Conversation with JK Chelladurai

In this episode, I talk to an expert on complex revenue applications and systems, JK Chelladurai CEO of OneBill. He explains how a fragmented applications landscape negatively impacts companies, what can be done about it, and what advantages it will bring for strategic enterprises.

29 Jan 2026 - 15 min

EP1: How OneBill is Transforming the Consumption Economy

Welcome to the new podcast series on the "Consumption Economy" from OneBill. We've been talking quite a lot these days about how consumption billing is transforming the industry and why there's a rapid rise in the consumption-based pricing models. In today's episode, let's find out the OneBill's approach for the rise of the consumption economy and what it meant by it's mission statement "OneBill is transforming the consumption economy" with Mr. Rajesh Padmanabhan (Raj), VP of Product at OneBill.

14 Mar 2022 - 18 min

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