Heartwork Podcast

Ep. 83: Why Culture Is Felt Before It Is Spoken in Your Practice

We thought our cultures were good. And then we started paying attention to what happens when we are the ones on the other side of the counter. The receptionist who looks up chewing gum. The company that goes silent for a week and a half after taking our deposit. The office that has incredible care but no music, no warmth, nothing in the room that meets you. None of these are big breaches. They are small, and they are everything. In this episode, we get into what these moments are actually exposing, and we sit with a deeper question underneath all of it: what does it do to a human being to be seen, and what does it do to a human being to be invisible. 🔥 In This Episode: * Why your patients are reading your culture in places you stopped noticing a long time ago * What identity itself does to a person who has been invisible day after day, and what changes when somebody finally sees them * The difference between a beautiful experience and a beautiful environment, and why one can carry the other * Why customer care lives in your communication systems just as much as it lives at the front desk * What it means that your practice might be the one room a person walks into already carrying everything else Your patients are not only experiencing your services. They are experiencing what it feels like to be a human in your space. That is the work. And it is bigger than any standard or system you can write down. Connect with us: * Instagram: @drsaranelsongray [https://instagram.com/drsaranelsongray], @dr.marisa.nicole10 [https://instagram.com/dr.marisa.nicole10], @theheartworkpodcast [https://instagram.com/theheartworkpodcast] * Email: hello@theheartworklife.com [support@theheartworklife.com] Support the show [https://www.buzzsprout.com/2415031/support]

Ep. 82: Marriage, Expectations, and Letting the Grip Go

Partnership is one of the most beautiful and most humbling places to do inner work. Because the person you chose does not stop evolving. Neither do you. And somewhere between the version of them you fell for and the version of them standing in your kitchen right now, expectations have a way of quietly turning into resentment if you are not paying attention. This episode is a real, unfiltered conversation about love, marriage, and what it actually looks like to release the grip on who you think your partner should be so you can finally see who they are. 🔥 In This Episode: * Why expecting your partner to be 100% of everything 100% of the time is a setup for disappointment, and what a more honest and generous expectation actually looks like * How Marisa's jealousy of her own dog became a portal into something much deeper about love, presence, and what she was really longing for * The moment Sara realized six years into marriage that her expectations had quietly shut her husband's voice completely down * Why two people do not have to grow at the same speed or in the same areas to keep growing together as a couple * What shifts when you stop trying to fall back in love with who you married and start falling in love with who they are right now Doing your own work does not just change you. It changes what you are able to see in the person standing right next to you. And sometimes the most radical act of love is releasing the version of your partner that lives in your head and actually meeting the one who is right there. Connect with us: * Instagram: @drsaranelsongray [https://instagram.com/drsaranelsongray], @dr.marisa.nicole10 [https://instagram.com/dr.marisa.nicole10], @theheartworkpodcast [https://instagram.com/theheartworkpodcast] Email: hello@theheartworklife.com [support@theheartworklife.com] Support the show [https://www.buzzsprout.com/2415031/support]

Ep. 81: Romanticize the F*ck Out of Your Life

At some point, even a life you chose can start to feel like it is just happening to you. The same drive to work, the same chicken in the pan, the same version of yourself showing up on repeat. In this episode, Sara and Marisa get into one of the most quietly radical conversations they have had yet: what it actually looks like to add flavor, fire, and presence to the everyday things, without blowing up your life to do it. From laundry in the basement to a conference room full of thousands of women dancing to a song that made everyone blush, this one is warm, funny, vulnerable, and genuinely useful for anyone who has been craving more aliveness in the life they are already living. 🔥 In This Episode: * Why repetitive motion quietly kills your spark and the surprisingly small ways to bring sensation and joy back into ordinary moments * How Sara and Marisa's first photo shoot brought up real insecurity, and what happened when they showed up anyway * The connection between getting out of your comfort zone and building the kind of self-trust that holds you steady when life gets unpredictable * Why your insecurities will not budge until you create actual evidence in your own life, and how to start doing that * What it means to live not just the length of your life but the width of it, and the honest question worth sitting with right now The version of you that you have not met yet is waiting on the other side of one uncomfortable, spicy, totally worth it choice. This conversation is your invitation to go find her. Connect with us: * Instagram: @drsaranelsongray [https://instagram.com/drsaranelsongray], @dr.marisa.nicole10 [https://instagram.com/dr.marisa.nicole10], @theheartworkpodcast [https://instagram.com/theheartworkpodcast] Email: hello@theheartworklife.com [support@theheartworklife.com] Support the show [https://www.buzzsprout.com/2415031/support]

Ep. 80: Brand Shoots, Five Inch Heels, and the Magic That Happens When You Stop Performing

There is a version of you that has been waiting. Not the version that has it together, not the version that performs well in the right rooms, but the one underneath all of that. The one that wants to climb a tree in five inch heels and feel something crack open. In this episode, Sara and Marisa bring you into a weekend that was part brand shoot, part community, part something neither of them can fully put into words. What came through was not a framework or a formula. It was something richer than that. An honest look at self expression, suppression, relational equity, and what becomes possible when you stop trying to earn your place in the room and just let yourself be in it. 🔥 In This Episode: * Why Sara hired a stylist for the first time and what it taught her about asking for help in the areas of life that do not come naturally * What it actually felt like to walk a catwalk in a room full of entrepreneurs and why that one moment of discomfort unlocked something that had been waiting a long time * The difference between being in community and having real relational equity, and why that distinction matters more than most people realize * Why the richness of life does not live in the transaction or the outcome, even when you have spent your whole career chasing both * What both Sara and Marisa noticed about the spiritual thread running between people in the room and why that kind of connection cannot be orchestrated, only received Where you are right now is not behind. It is not less than. It is the most honest starting place you have ever had. And if something in this episode is pulling at you, that is not an accident. That is an invitation to get curious about what is trying to come through. Connect with us: * Instagram: @drsaranelsongray [https://instagram.com/drsaranelsongray], @dr.marisa.nicole10 [https://instagram.com/dr.marisa.nicole10], @theheartworkpodcast [https://instagram.com/theheartworkpodcast] Email: hello@theheartworklife.com [support@theheartworklife.com] Support the show [https://www.buzzsprout.com/2415031/support]

Ep. 79: Four Leadership Principles That Will Change How You Lead Your Team

Every practice owner will face these four leadership principles again and again. How to stay calm under pressure. How to have tough conversations. How to hold real accountability. And the art of celebrating your people well. These are not one-time situations. They show up in the daily rhythm of running a practice, in the moment someone drops the ball, in the tension that fills a room when something goes sideways, and in the quiet moments where someone on your team does something extraordinary and needs to know you see it. In this episode, Sara and Marisa get into all four, with real words, real tools, and the honest conversation about what gets in the way of doing any of them well. 🔥 In This Episode: * Why reacting in the moment almost always backfires and the more powerful move of coaching after the scenario instead of inside it * How to walk into a tough conversation grounded and kind without losing your authority or undermining your own confidence as a leader * The question Sara asks her leaders when they are afraid to have a hard conversation, and why worst case scenario is almost never what you think * Whether you are dealing with a people problem or a process problem, and why getting that answer right changes everything about how you respond * Practical ways to celebrate your team with specificity, from group call outs to phone reminders to the personal note that makes someone feel genuinely seen The leaders who build teams that last are not the ones who have it all figured out. They are the ones who keep showing up to the hard conversations with enough steadiness that the people around them feel safe to grow. That is the work. And if you want to keep doing it alongside other leaders who are in it with you, the HeartWork Collective closes TODAY. Over six months, you and your team will get monthly group coaching calls, private community access, a growing resource library, and real time support from Sara and Marisa as you navigate exactly the kind of leadership moments this episode covers. If you are ready, this is your last chance. Join us here. [https://theheartworklife.myflodesk.com/thecollective?utm_source=ig&utm_medium=social&utm_content=link_in_bio&fbclid=PAZXh0bgNhZW0CMTEAc3J0YwZhcHBfaWQMMjU2MjgxMDQwNTU4AAGnSnczaDfJF7xxQCBnvmqGHk8eNx0q7DqJQVOvuf8gDr23L7ob_TgtA8RWUzg_aem_vOtnM-jD_eSWGpqWFY8iBQ] Connect with us: * Instagram: @drsaranelsongray [https://instagram.com/drsaranelsongray], @dr.marisa.nicole10 [https://instagram.com/dr.marisa.nicole10], @theheartworkpodcast [https://instagram.com/theheartworkpodcast] Email: support@theheartworklife.com [support@theheartworklife.com] Support the show [https://www.buzzsprout.com/2415031/support]