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HVAC CHATS

Podcast by Endeavor Business Media

English

Business

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About HVAC CHATS

Welcome to “HVAC Chats,” a series of HVAC podcast episodes by Contracting Business and Endeavor Business Media, hosted by Nicole Krawcke, editor-in-chief of Contracting Business magazine. “HVAC Chats” offers industry and business insights to help heating and air conditioning contractors grow and manage their businesses. In every episode, Contracting Business explores the topics and trends impacting HVAC contracting businesses and considers strategies for success in the ever-changing HVACR market. For more information on Contracting Business, visit www.contractingbusiness.com.

All episodes

56 episodes

episode Stop Selling HVAC Add-Ons and Start Selling Comfort Solutions artwork

Stop Selling HVAC Add-Ons and Start Selling Comfort Solutions

"HVAC Chats" welcomes Carlos Aponte, business coach with Nexstar Network, for a practical discussion on how HVAC contractors can grow revenue through value-driven sales. Hosted by Contracting Business Head of Content Nicole Krawcke, the episode explores why contractors should rethink “add-on sales” and instead present Indoor Air Quality, filtration, humidification, water treatment, and surge protection as core homeowner solutions. Aponte explains how honest communication, stronger technician training, and consistent presentation can improve close rates, service profitability, and customer trust. The conversation offers actionable strategies for HVACR business owners and managers seeking growth without increasing lead volume.

22 Apr 2026 - 26 min
episode Rising HVAC Costs Push Repair-First Strategies and New Technician Skills artwork

Rising HVAC Costs Push Repair-First Strategies and New Technician Skills

In this episode of HVAC Chats, Nicole Krawcke, head of content of Contracting Business, speaks with Peter Capuciati, CEO of Bluon Inc., about the evolving service landscape in the HVACR industry. Capuciati shares insights on the industry’s shift from replacement-driven revenue to repair and retrofit strategies, driven by rising equipment costs, new regulations, and financing challenges. The discussion also explores the growing skills gap, the importance of technician training and diagnostics, and how real-time technical support and artificial intelligence are reshaping service performance. Contractors will gain practical guidance on improving efficiency, reducing callbacks, and future-proofing their workforce in a rapidly changing market.

8 Apr 2026 - 22 min
episode How AI Search Is Reshaping the Way Homeowners Find HVAC Contractors artwork

How AI Search Is Reshaping the Way Homeowners Find HVAC Contractors

In this episode of HVAC Chats, host Nicole Krawcke, head of content for Contracting Business, sits down with Colleen Keyworth, director of sales and marketing at Online-Access, to unpack how AI-driven search is transforming digital marketing for HVAC contractors. The conversation explores how tools like Google's AI Overview and large language models are shifting consumer behavior, what that means for local search visibility, and why foundational SEO remains critical even as the landscape evolves. Keyworth offers contractors practical guidance on auditing their online presence, managing third-party directory listings, creating quality content, and building the community trust that no algorithm can manufacture.

11 Mar 2026 - 36 min
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