MSPA Podcast

Podcast by MSPA-EA

English

Business

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About MSPA Podcast

Stay on top of the industry learning from experts, influencers, case studies and more through the Mystery Shopping Professionals Association - Europe/Africa Podcast! The MSPA is the representative Trade Association for companies participating in the Mystery Shopping industry. The Association operates on a regional basis worldwide, with Chapters located in America, Europe/Africa and Asia/Pacific. Member companies unite as a common body for the purpose of strengthening the Mystery Shopping industry through combined efforts and actions.

All episodes

26 episodes

Then, Now and Next - Interview Luis Duarte, Nigel Cover and Nikky Alkemade

THEN, NOW AND NEXT…. Welcome the 15th of our series ofinterviews with key figures from our MSPA membership. Their perspective covers Then - how they started, Now - the challenges and opportunities today and Next - what they hope the future brings. Our host Luis Duarte is joined by Nigel Cover, Governor of MSPA EA and Nikky Alkemade, Executive Director of MSPA EA.

20 Mar 2026 - 13 min

Then, Now and Next - Interview Luis Duarte and István Mózes

THEN, NOW AND NEXT…. Welcome the 14th of our series ofinterviews with key figures from our MSPA membership. Their perspective covers Then - how they started, Now - the challenges and opportunities today and Next - what they hope the future brings. Our host Luis Duarte is joined by István Mózes, Board Director of MSPA EA and Managing Director of ClientFirst in Hungary

17 Nov 2025 - 11 min

Then, Now and Next - Interview Luis Duarte and David Butruille

THEN, NOW AND NEXT…. Welcome the 13th of our series of interviews with key figures from our MSPA membership. Their perspective covers Then - how they started, Now - the challenges and opportunities today and Next - what they hope the future brings. Our host Luis Duarte is joined by David Butruille, Board Director of MSPA EA and Managing Director of Qualimetrie in France.

23 Oct 2025 - 15 min

Then, Now and Next - Interview Luis Duarte and Kerli Zeiger-Soosaar

THEN, NOW AND NEXT…. Welcome the 12th of our series ofinterviews with key figures from our MSPA membership. Their perspective covers Then - how they started, Now - the challenges and opportunities today and Next - what they hope the future brings. Our host Luis Duarte is joined by Kerli Zeiger-Soosaar, Board Director of MSPA EA and CEO of DIVE Group.

27 Aug 2025 - 14 min

Then, Now and Next - Interview Luis Duarte and Livia Gervasoni

THEN, NOW AND NEXT…. Welcome the 11th of our series ofinterviews with key figures from our MSPA membership. Their perspective covers Then - how they started, Now - the challenges and opportunities today and Next- what they hope the future brings. Our host Luis Duarte is joined by Livia Gervasoni, Board Director of MSPA EA and Managing Director of the company KIK Srl. in Italy.

9 Jul 2025 - 14 min

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