Systems and Stories

Where Empathy Goes In Systems

6 min · 25. dec. 2025
episode Where Empathy Goes In Systems cover

Description

Empathy doesn’t disappear at work. It doesn’t suddenly vanish when organizations grow. So where does it go? In this episode of Systems & Stories, we explore it: Systems are built by people who care — yet over time, those same systems begin to feel cold, rigid, and inhuman. If systems are made of people, shouldn’t empathy survive? If you’ve ever felt the gap between how people care — and how systems behave — this one’s for you.

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