The CX Huddle

Podcast by CX Huddle

English

Technology & science

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20 hours of audiobooks / month
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About The CX Huddle

The CX Huddle started purely on a whim, as a way of adding another resource that our customers and colleagues can reference at their leisure. We don't claim to know everything, but it is entirely self-serving to keep our experiences to ourselves; share the wealth! This is our showcase.

All episodes

11 episodes

CX Careers | Julie Stover, Sr Specialist, Employee Exp. & Change Mgmt.

Employee Experience IS Customer Experience! In this episode Julie Stover recaps her journey in tech and reminds us that you don't have to be a software engineer to have a fulfilling tech career and make an impact on customers.

12 Oct 2021 - 43 min

CX Careers | Allana Collins, Senior Customer Success Associate

Who goes on interviews just for fun? Allana Collins does! The story that she shares is a perfect example of the phrase, "know your worth". Watch out: the confidence and conviction in this episode is highly contagious.

21 Sep 2021 - 35 min

CX Careers | Rani Sivesind, Sr. Operations Manager

Ever wonder how Customer Success runs so well? Rani takes us behind the scenes in her role within Operations, and what better way to hear about it than from someone who once walked in our shoes. From working with external customers to internal, she’s done it all.

13 Sep 2021 - 19 min

CX Careers | Brian Reuter, Sr. Manager, Account Management

Who loves Mondays more than Brian Reuter? Absolutely no one! Brian shares his take on how folks can prepare to enter the world of tech through Customer Success, Account Management, and more!

30 Aug 2021 - 26 min

CX Careers | Ben Weger, Brand Evangelist

What even is a Brand Evangelist? Ben Weger schools us on that and more. Listen to how his non-traditional background in theology and the Air Force led him to a career in tech!

23 Aug 2021 - 39 min

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