The Elite Agent Masterclass

Building Resilience | Rob Graves on Vision, Fees, & Estate Agency for the Long Run

Send us Fan Mail [https://www.buzzsprout.com/2360185/fan_mail/new] In this week’s episode of The Elite Agent Masterclass, we sit down with Rob Graves — veteran estate agent, business owner, and founder of Key Coaching. With over three decades in the property industry, Rob shares the real story of building (and rebuilding) businesses, navigating market crashes, and developing the skillset to survive in an ever-changing estate agency landscape. From growing multiple offices to mentoring self-employed agents, Rob brings depth, clarity, and wisdom to the conversation. 💡 Key topics covered: • The difference between being a great agent and a great business owner  • How to survive when the market turns — and what to focus on  • Why fees and pricing are the foundation of a sustainable agency model  • Common mistakes that kill momentum — and how to avoid them  • Coaching insights for agents ready to scale, stabilise, or reset  • The power of vision, values, and process in long-term success Whether you’re a new self-employed agent, a franchise owner, or an experienced business builder, this episode will give you tangible takeaways to raise your standards and future-proof your business. New episodes drop Mondays at 6PM. 🗣 Hosted by Jack Durkin and Holly Boylan 👤 Guest: Rob Graves Engage With Us Have questions or topics you'd like us to cover in future episodes? Send us your thoughts and stay engaged with the Elite Agent Masterclass for more expert insights on transforming your career. Connect with James on Socials: Instagram [https://www.instagram.com/james_humphries_stone?igsh=MWJiaXlvcjhuY2xqcQ%3D%3D&utm_source=qr] | Facebook [https://www.facebook.com/share/bYdPh2fdwJpeZfpo/?mibextid=LQQJ4d] | LinkedIn [https://www.linkedin.com/in/james-humphries-stone-b659981a1?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app] Connect with Jack on Socials: Instagram [https://www.instagram.com/jackdurkin_theavenue?igsh=djQ3cXd2eWR4b2Nl] | Facebook [https://www.facebook.com/jack.durkin.986] | LinkedIn [https://www.linkedin.com/in/jack-durkin-302543162?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app] Connect with TEAM on Socials: Instagram [https://www.instagram.com/theeliteagentmasterclass?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==] | Facebook [https://www.facebook.com/profile.php?id=61552124007859] | LinkedIn [https://www.linkedin.com/company/92736490/admin/feed/posts/]

Ramp Up, Don’t Wind Down: How to Win Q4 and Own Q1

Send us Fan Mail [https://www.buzzsprout.com/2360185/fan_mail/new] Most agents take their foot off the gas in Q4 — telling themselves the market’s slowing down, buyers are distracted, and “it’ll all pick up again in January.” But the truth?  The agents who win in Q1 are the ones who ramp up when everyone else winds down. In this episode, James and Jack share the exact mindset, systems, and daily actions that separate average agents from elite ones as the year draws to a close. From smart marketing spend to building your January pipeline now, this is your blueprint for turning the quietest quarter into your biggest opportunity. 🎯 You’ll learn how to: * Keep your pipeline full through the festive season * Turn “slow months” into strategic setup time * Build unstoppable momentum heading into the new year Whether you’re closing out your first year as a self-employed agent or chasing your best one yet, this episode will light the fire you need to finish strong — and start even stronger. Engage With Us Have questions or topics you'd like us to cover in future episodes? Send us your thoughts and stay engaged with the Elite Agent Masterclass for more expert insights on transforming your career. Connect with James on Socials: Instagram [https://www.instagram.com/james_humphries_stone?igsh=MWJiaXlvcjhuY2xqcQ%3D%3D&utm_source=qr] | Facebook [https://www.facebook.com/share/bYdPh2fdwJpeZfpo/?mibextid=LQQJ4d] | LinkedIn [https://www.linkedin.com/in/james-humphries-stone-b659981a1?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app] Connect with Jack on Socials: Instagram [https://www.instagram.com/jackdurkin_theavenue?igsh=djQ3cXd2eWR4b2Nl] | Facebook [https://www.facebook.com/jack.durkin.986] | LinkedIn [https://www.linkedin.com/in/jack-durkin-302543162?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app] Connect with TEAM on Socials: Instagram [https://www.instagram.com/theeliteagentmasterclass?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==] | Facebook [https://www.facebook.com/profile.php?id=61552124007859] | LinkedIn [https://www.linkedin.com/company/92736490/admin/feed/posts/]

Breaking the Mould | Dan Cohen on Leaving Corporate for Real Connection

Send us Fan Mail [https://www.buzzsprout.com/2360185/fan_mail/new] This week on The Elite Agent Masterclass, Jack is joined by Dan Cohen, founder of You, Me and Property — an agent redefining what “client care” really means in estate agency today. With a background spanning Steve Gooch, Paul Carr, and a directorship through a management buyout, Dan shares an incredibly open and powerful conversation about what it takes to go from burnt out and misaligned… to building a values-led, client-first business rooted in relationships. In this conversation, Dan shares: 🏡 How his earliest estate agency lessons came from sweeping the pavement and selling raffle tickets  📈 What went wrong in his MBO experience — and the emotional cost of ignoring his gut  🧠 Why “effort evidence” became the cornerstone of his brand (and results)  🤝 How he builds freakishly strong relationships with clients who turn into friends  📊 The balance between marketing for new business vs nurturing old clients  💥 Why some agents stall after a few months and the mindset gap that separates top performers This isn’t just another business origin story — it’s a candid look into the real mechanics of what it takes to serve your community, market homes properly, and stand out without shouting the loudest. Dan also drops practical strategies on: 🛠 What to do when your portal listings aren’t getting traction  🔁 How to turn your old client list into your future business pipeline  📲 Blending old-school buyer hot boxes with new-school social media  📣 Persistent consistency — why doing the work is only half of it  🧭 Why pricing from fear is the downfall of most agents Whether you’re new to agency, scaling your self-employed model, or trying to get back to basics in a tougher market — this episode is a practical masterclass in mindset, authenticity and sales process. You, Me and Property isn’t just a brand — it’s a blueprint for agents who care about people more than just property. 📲 Subscribe now for weekly episodes to help you grow your business, your mindset, and your impact. Engage With Us Have questions or topics you'd like us to cover in future episodes? Send us your thoughts and stay engaged with the Elite Agent Masterclass for more expert insights on transforming your career. Connect with James on Socials: Instagram [https://www.instagram.com/james_humphries_stone?igsh=MWJiaXlvcjhuY2xqcQ%3D%3D&utm_source=qr] | Facebook [https://www.facebook.com/share/bYdPh2fdwJpeZfpo/?mibextid=LQQJ4d] | LinkedIn [https://www.linkedin.com/in/james-humphries-stone-b659981a1?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app] Connect with Jack on Socials: Instagram [https://www.instagram.com/jackdurkin_theavenue?igsh=djQ3cXd2eWR4b2Nl] | Facebook [https://www.facebook.com/jack.durkin.986] | LinkedIn [https://www.linkedin.com/in/jack-durkin-302543162?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app] Connect with TEAM on Socials: Instagram [https://www.instagram.com/theeliteagentmasterclass?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==] | Facebook [https://www.facebook.com/profile.php?id=61552124007859] | LinkedIn [https://www.linkedin.com/company/92736490/admin/feed/posts/]

From Corporate to Community | Graham Howell on Agency, Mentoring & Self-Employment

Send us Fan Mail [https://www.buzzsprout.com/2360185/fan_mail/new] In this week's episode of The Elite Agent Masterclass, Holly sits down with Graham Howell; estate agency veteran, mentor, and now self-employed partner agent at The Avenue Estate Agents. From corporate beginnings at Connells to regional training at Purplebricks and Yopa, Graham has lived and breathed agency for over 20 years. Now, he’s building a business rooted in local community, family values, and relationship-first agency. They explore the real journey behind self-employment: the freedom, the pressure, the mental game, and the honest realities no one talks about on LinkedIn. Graham shares his experience of launching his self-employed business just weeks before the COVID-19 lockdown, why personal brand and process matter more than ever, and what most agents get wrong when they transition from employed to self-employed. Topics covered include:  – The difference between great agents and great business owners  – Mentoring with meaning and the importance of lived experience  – How self-employed agents can protect their energy and build relationships that last  – Building a brand that reflects who you are, not who you think you should be  – Why more training doesn’t always mean better training  – What Graham learned from the tough moments and how they shaped his values  – The truth about support, accountability and what makes a brokerage model work Graham also reflects on working with the co-founders of The Avenue and the camaraderie and connection that define the network. With heartfelt stories, a touch of humour, and real insight, this episode is a must-watch for anyone in the estate agency space, especially those considering a leap into self-employment. 📍Watch now on YouTube or listen via Spotify & Apple Podcasts.  📲 Subscribe to the podcast to never miss an episode. Engage With Us Have questions or topics you'd like us to cover in future episodes? Send us your thoughts and stay engaged with the Elite Agent Masterclass for more expert insights on transforming your career. Connect with James on Socials: Instagram [https://www.instagram.com/james_humphries_stone?igsh=MWJiaXlvcjhuY2xqcQ%3D%3D&utm_source=qr] | Facebook [https://www.facebook.com/share/bYdPh2fdwJpeZfpo/?mibextid=LQQJ4d] | LinkedIn [https://www.linkedin.com/in/james-humphries-stone-b659981a1?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app] Connect with Jack on Socials: Instagram [https://www.instagram.com/jackdurkin_theavenue?igsh=djQ3cXd2eWR4b2Nl] | Facebook [https://www.facebook.com/jack.durkin.986] | LinkedIn [https://www.linkedin.com/in/jack-durkin-302543162?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app] Connect with TEAM on Socials: Instagram [https://www.instagram.com/theeliteagentmasterclass?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==] | Facebook [https://www.facebook.com/profile.php?id=61552124007859] | LinkedIn [https://www.linkedin.com/company/92736490/admin/feed/posts/]

In conversation with Stephen- James Copp: How to Create Your Own Luck | Lessons from Psychology & Success Stories (part 3 of 3)

Send us Fan Mail [https://www.buzzsprout.com/2360185/fan_mail/new] Welcome to the final part of our special In Conversation trilogy with the UK’s leading psychological performance coach, Stephen-James Copp. In Episode 1, we explored how the brain is wired and why the stories we tell ourselves matter. In Episode 2, we uncovered the origins of those stories, from parents and peers to experiences that leave lasting imprints. And now in Episode 3, we dive into the solutions: how to break free from limiting patterns, how to implement practical tools into your life, and how to turn pain into purpose. Stephen also shares his deeply personal journey into psychology — from growing up with low self-esteem to navigating the devastating loss of his son, and ultimately dedicating his life to understanding the human mind and helping others transform. 👉 In this episode, you’ll discover: Why belief is the foundation of lasting change Practical solutions you can start applying immediately How to create new data sets and rewrite your narrative Why success stories (Lady Gaga, Freddie Mercury, Elton John, Adam Lambert) are built on persistence, not luck How to distinguish “overnight success” myths from the years of work behind them Why famous performers are just normal people who developed exceptional skills The real meaning behind the Law of Attraction (without the woo-woo) Why you can become whatever you want to be (with self-awareness of limits) The truth: you make your own luck, and lucky people are often those who work hardest The urgent need for belief, inspiration, and positive role models in today’s world Stephen’s message is both scientific and inspiring: you don’t need to wait for a break, you can create one. By applying consistent effort, reframing setbacks, and building strong daily habits, you can step into the version of yourself you were meant to become. This episode concludes a journey that took us from awareness → origins → solutions. If you’ve watched the whole trilogy, you now have the clarity, inspiration, and tools to move forward. 📌 Revisit Episodes 1 & 2 for the full context. 📺 Subscribe to the Elite Agent Masterclass channel for more conversations that blend psychology, performance, and mindset growth. 🎧 Available on Spotify & Apple Podcasts. Engage With Us Have questions or topics you'd like us to cover in future episodes? Send us your thoughts and stay engaged with the Elite Agent Masterclass for more expert insights on transforming your career. Connect with James on Socials: Instagram [https://www.instagram.com/james_humphries_stone?igsh=MWJiaXlvcjhuY2xqcQ%3D%3D&utm_source=qr] | Facebook [https://www.facebook.com/share/bYdPh2fdwJpeZfpo/?mibextid=LQQJ4d] | LinkedIn [https://www.linkedin.com/in/james-humphries-stone-b659981a1?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app] Connect with Jack on Socials: Instagram [https://www.instagram.com/jackdurkin_theavenue?igsh=djQ3cXd2eWR4b2Nl] | Facebook [https://www.facebook.com/jack.durkin.986] | LinkedIn [https://www.linkedin.com/in/jack-durkin-302543162?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app] Connect with TEAM on Socials: Instagram [https://www.instagram.com/theeliteagentmasterclass?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==] | Facebook [https://www.facebook.com/profile.php?id=61552124007859] | LinkedIn [https://www.linkedin.com/company/92736490/admin/feed/posts/]