2 CPAs & The Mic

S2E17 - 401(k) Audit Essentials: Avoid Costly Mistakes

What really happens during a 401(k) audit—and why should you care? Hosts Jeff Frable and Sara Mays sit down with Jeremy Smith to pull back the curtain on employee benefit plan audits, explaining key rules, common compliance traps, and the surprising ways things can go wrong. From simple payroll slip-ups to shocking fraud cases, this episode delivers both eye-opening stories and actionable advice to help keep your plan compliant and your employees protected.

S2E16 - The Mental Health ROI: Why Culture Beats Compensation

Workplace stress is at an all-time high, but burnout isn't just a personal issue, it's a relationship issue. In this candid and insightful conversation, hosts Jeff Frable and Sara Mays sit down with Chris King, owner of GPS Therapies, to unpack what's really happening to our mental health at work. With nearly 30 years of experience as a counselor and leader, Chris shares why every problem is a relationship problem, how stress quietly turns into burnout, and why employees who feel unheard either "act out" or disappear entirely. The discussion explores generational shifts in mental health, the loneliness epidemic, and the crucial balance between freedom and responsibility in healthy organizations. Whether you're an employer, a manager, or simply trying to survive Monday morning, this episode delivers clarity, hope, and tools you can use immediately.

S2E15 - Lead with Hospitality. Earn Trust. Grow.

What happens when fine-dining hospitality meets auto repair? In this episode, Jeff Frable and Sara Mays sit down with Russ Knight, owner of a Christian Brothers Automotive franchise in Tulsa, Oklahoma, to explore how the principles from Will Guidara's book Unreasonable Hospitality can transform even the most unexpected industries. Russ shares how applying a hospitality-first mindset—focused on listening, personalization, and empowering employees—helped his shop stand out in a crowded, trust-challenged market. Rather than obsessing over sales metrics or technical upsells, Russ explains why small, thoughtful gestures, genuine education, and meeting customers where they are matter far more. The result? Stronger trust, higher customer retention, improved team morale, and sustainable financial growth. Whether you lead a service business, manage a team, or want to rethink how you engage the people you serve, this conversation will challenge you to go above and beyond—no white tablecloths required.

S2E14 - Essential Business Etiquette Tips for Students and Professionals

What really makes a great first impression in business and why do so many professionals get it wrong without realizing it? In this episode of 2 CPAs and The Mic, Jeff Frable and Sara Mays sit down with etiquette expert Rachel Wagner to break down modern business etiquette for today's entrepreneurs, students, and professionals. With nearly 20 years of experience, Rachel delivers clear, actionable advice on everything from confident handshakes and polished emails to virtual meeting etiquette, networking, dining dos and don'ts (including who pays), business cards, professional dress, and the impact of handwritten thank-you notes. Her core message is simple: etiquette isn't about perfection, but about awareness, respect, and making others feel valued. Whether you're early in your career, leading a team, or mentoring the next generation, this conversation is packed with actionable tips to help you avoid common faux pas, elevate your professional presence, and be remembered for all the right reasons.

S2E13 - Something Extra: Lessons from the Boardroom and the Valleys

In this week's episode of 2 CPAs & The Mic, Jeff Frable and Sara Mays welcome Lisa Nichols, author, podcast host, CEO, and co-founder of Technology Partners. Together, they explore Lisa's 32-year journey of building a people-first IT firm alongside her husband, culminating in an impressive Net Promoter Score of 100. The conversation becomes personal as Lisa shares how her daughter Allie, who has Down syndrome, has been her greatest teacher. Drawing from her book Something Extra, Lisa explains how life's challenges inspire powerful leadership lessons rooted in humility, vulnerability, and hope. This episode reminds us that the qualities of great leaders are shaped by experiences forged beyond the balance sheet.