Kansikuva näyttelystä My Ghosted Guest

My Ghosted Guest

Podcast by Engagement Counselors Brady Lowe & Gabriel Ryan

englanti

Talous & ura

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Lisää My Ghosted Guest

Every brand talks about service — but what happens when you ghost your own guests? My Ghosted Guest is where hospitality meets hard truth. Hosted by Gabriel Ryan and Brady Lowe, we call out the invisible moments that cost you customers, revenue, and reputation — and show you how to turn them into your biggest wins. From restaurants and boutique hotels to online stores and luxury brands, if you’ve got a storefront (physical or digital) and you’re not answering your guests, you’re on the clock. This isn’t theory. It’s part confession, part roast, part playbook — with a healthy dose of hospitality heart. Sometimes we fix it. Sometimes we name names. Because every bad engagement can be a great comeback. 🚀 Ready to make your guests feel seen? Subscribe now and never ghost a guest again.

Kaikki jaksot

25 jaksot

jakson Sell by Chat: The Money You're Leaving in Your DMs kansikuva

Sell by Chat: The Money You're Leaving in Your DMs

🎁 The Engagement Crisis Killing Wineries, Breweries & Distilleries (and How to Fix It) → https://youtu.be/xiyShLAbWS0https://youtu.be/xiyShLAbWS0 [https://youtu.be/xiyShLAbWS0] If you've got 5,000+ followers and you're not Selling by Chat, you're leaving real money on the table. In this episode, Brady and Gabriel break down exactly how engagement turns into revenue — without sounding salesy, slimy, or like every other DM in the inbox. You'll learn: → Why engagement is what gets people to the stadium (and Sell by Chat is the game) → Brady's Compliment Ladder for outbound conversations that actually get replies → Gabriel's Hook → Hold → Help → Handoff framework from Hooked to Booked → The 3 questions that qualify any prospect: Can I help them? Is this a now thing? Can they afford it? → Why a 42% booking rate starts with one simple yes/no question Whether you run a winery, a restaurant, an event venue, or a chef-driven concept — your DMs are a sales floor. This episode shows you how to work it. Connect with us: 📲 Brady on IG → https://www.instagram.com/direct/t/103536321040823/https://www.instagram.com/direct/t/103536321040823/ [https://www.instagram.com/direct/t/103536321040823/] 📲 Gabriel on IG → https://www.instagram.com/direct/t/107791613950157/https://www.instagram.com/direct/t/107791613950157/ [https://www.instagram.com/direct/t/107791613950157/] Slide in. Tell us your biggest engagement question. We actually answer.

14. touko 2026 - 42 min
jakson Why Your Leads Aren't the Problem kansikuva

Why Your Leads Aren't the Problem

The Engagement Crisis Killing Wineries, Breweries & Distilleries (and How to Fix It) → https://youtu.be/xiyShLAbWS0 Your leads aren't weak. Your offer is. In this episode, Brady and Gabriel break down the "Hell Yes Hand Raiser" — the high-value content offer that turns scrolling strangers into booked-out regulars. They workshop a real example: how a Michelin-trained tapas bar could fill 15 bar seats every Tuesday night for the next three months without discounting a single dish. You'll learn the Hook → Hold → Help → Handoff framework, why "free" beats "50% off" every time, and how to design an offer worth remarking about (Seth Godin would approve). If you're running happy hour the way everyone else does, you're leaving money — and loyal patrons — on the table. Connect with us: Brady on IG → https://www.instagram.com/direct/t/103536321040823 Gabriel on IG → https://www.instagram.com/direct/t/107791613950157

23. huhti 2026 - 42 min
jakson Skills Get You In. Systems Keep You in the Game. kansikuva

Skills Get You In. Systems Keep You in the Game.

The Engagement Crisis Killing Wineries, Breweries & Distilleries (and How to Fix It) → https://youtu.be/xiyShLAbWS0https://youtu.be/xiyShLAbWS0 [https://youtu.be/xiyShLAbWS0] You've got the skills. You've got the passion. But if the business stops the second you walk out — you're not an owner. You're the product. Brady and Gabriel break down why hospitality entrepreneurs get stuck in the grind, why most "strategies" are just printed MapQuest directions, and the three-part system (target → launch → feedback) that actually gets you to the business you want to run. No fluff. Just the GPS you've been missing. Connect with us: Brady on IG - https://www.instagram.com/direct/t/103536321040823/https://www.instagram.com/direct/t/103536321040823/ [https://www.instagram.com/direct/t/103536321040823/] Gabriel on IG - https://www.instagram.com/direct/t/107791613950157/https://www.instagram.com/direct/t/107791613950157/ [https://www.instagram.com/direct/t/107791613950157/]

16. huhti 2026 - 33 min
jakson How to Build Teams That Print Revenue kansikuva

How to Build Teams That Print Revenue

Watch this first → The Engagement Crisis Killing Wineries, Breweries & Distilleries (and How to Fix It): https://youtu.be/xiyShLAbWS0https://youtu.be/xiyShLAbWS0 [https://youtu.be/xiyShLAbWS0] Most hospitality businesses don't have a people problem. They have a blueprint problem. Brady and Gabriel break down the Pod System — a revenue-based team structure that tells you exactly who does what, how to measure it, and when to fire your social media team. If your Tuesdays are dead and your marketing team can't explain it, this episode is your wake-up call. Real frameworks. Real numbers. No fluff. Connect with us: Brady on IG - https://www.instagram.com/direct/t/103536321040823/https://www.instagram.com/direct/t/103536321040823/ [https://www.instagram.com/direct/t/103536321040823/] Gabriel on IG - https://www.instagram.com/direct/t/107791613950157/https://www.instagram.com/direct/t/107791613950157/ [https://www.instagram.com/direct/t/107791613950157/]

9. huhti 2026 - 41 min
jakson The Red Thread: AI Audits, Engagement Systems & The 3-Ingredient Business kansikuva

The Red Thread: AI Audits, Engagement Systems & The 3-Ingredient Business

The Engagement Crisis Killing Wineries, Breweries & Distilleries (and How to Fix It) → https://youtu.be/xiyShLAbWS0https://youtu.be/xiyShLAbWS0 [https://youtu.be/xiyShLAbWS0] Brady walked into a restaurant, snapped some photos, and had a $1,000/month proposal ready in 30 minutes. Gabriel broke down why that works — and why most hospitality brands are leaving a fortune on the table by scripting every detail of in-person service while completely ghosting their digital guests. This episode is the wake-up call operators didn't know they needed. They dig into the 3-ingredient system (content, processes, automation), the Growth Map's engagement system, the "Red Thread" visual audit method using Notebook LM and ChatGPT, and the one question that unlocks every business bottleneck: What is the most important thing? If you're a chef-owner, winery, brewery, or venue tired of paying for party tricks instead of real systems — this one's for you. Connect with us: Brady on IG - https://www.instagram.com/direct/t/103536321040823/https://www.instagram.com/direct/t/103536321040823/ [https://www.instagram.com/direct/t/103536321040823/] Gabriel on IG - https://www.instagram.com/direct/t/107791613950157/https://www.instagram.com/direct/t/107791613950157/ [https://www.instagram.com/direct/t/107791613950157/]

26. maalis 2026 - 54 min
Loistava design ja vihdoin on helppo löytää podcasteja, joista oikeasti tykkää
Loistava design ja vihdoin on helppo löytää podcasteja, joista oikeasti tykkää
Kiva sovellus podcastien kuunteluun, ja sisältö on monipuolista ja kiinnostavaa
Todella kiva äppi, helppo käyttää ja paljon podcasteja, joita en tiennyt ennestään.

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