Kansikuva näyttelystä ServiceBytes, presented by serviceMob

ServiceBytes, presented by serviceMob

Podcast by serviceMob

englanti

Talous & ura

Rajoitettu tarjous

1 kuukausi hintaan 1 €

Sitten 7,99 € / kuukausiPeru milloin tahansa.

  • Podimon podcastit
  • Lataa offline-käyttöön
Aloita nyt

Lisää ServiceBytes, presented by serviceMob

Welcome to ServiceBytes, brought to you by serviceMob—the insights platform redefining customer service. Ever felt trapped in an endless loop of “Can I speak to your manager?” or frustrated by support teams that never solve the root issue? You’re not alone. Each episode, we expose the biggest service opportunities, and reveal why the customer service experience is so valuable to organizations and explore tip of the spear technologies, research, and points of view that are transforming the industry of service and support.

Kaikki jaksot

12 jaksot

jakson ServiceBytes Episode 10 - Patients | Denials | Healthcare kansikuva

ServiceBytes Episode 10 - Patients | Denials | Healthcare

The latest ServiceBytes episode tackles a growing crisis in healthcare: the rising rate of claims denials. Did you know that 73% of healthcare providers report an increase in claims denials, up from 42% just two years ago, with some organizations losing upwards of $500,000 annually? In light of recent news surrounding UnitedHealthcare and the intense scrutiny on the insurance industry, this episode delves into the root causes of these denials, the inefficiencies they reveal, and the ripple effects they create for patients, providers, and the system at large. Join us as we explore what’s driving this trend, the systemic challenges it highlights, and the actionable steps that can lead to a more transparent and effective healthcare ecosystem. Whether you’re a payer, provider, or patient, this episode sheds light on the changes needed to improve outcomes and reduce frustration for all stakeholders. Don’t miss this timely and data-driven conversation!

31. joulu 2024 - 16 min
jakson ServiceBytes Episode 9 - Lets Be Direct and Dish it out! kansikuva

ServiceBytes Episode 9 - Lets Be Direct and Dish it out!

What happens when two industry giants collapse under the weight of outdated systems, fragmented data, and customer neglect? The DirecTV-Dish merger was more than a bad business deal—it was a warning to companies everywhere. In this episode of ServiceBytes, we dig into the issues to uncover how misaligned priorities and ignored customer experiences can doom even the biggest players. We’re not just telling the story; we’re extracting lessons: * Why customer service is still seen as an afterthought. * How reactive strategies destroy loyalty and revenue. * What companies must do to transform service into a true competitive advantage. If you care about innovation, customer loyalty, and closing the gaps that hold your business back, this episode is for you.

17. joulu 2024 - 15 min
Loistava design ja vihdoin on helppo löytää podcasteja, joista oikeasti tykkää
Loistava design ja vihdoin on helppo löytää podcasteja, joista oikeasti tykkää
Kiva sovellus podcastien kuunteluun, ja sisältö on monipuolista ja kiinnostavaa
Todella kiva äppi, helppo käyttää ja paljon podcasteja, joita en tiennyt ennestään.

Valitse tilauksesi

Suosituimmat

Rajoitettu tarjous

Premium

  • Podimon podcastit

  • Ei mainoksia Podimon podcasteissa

  • Peru milloin tahansa

1 kuukausi hintaan 1 €
Sitten 7,99 € / kuukausi

Aloita nyt

Premium

20 tuntia äänikirjoja

  • Podimon podcastit

  • Ei mainoksia Podimon podcasteissa

  • Peru milloin tahansa

30 vrk ilmainen kokeilu
Sitten 9,99 € / kuukausi

Aloita maksutta

Premium

100 tuntia äänikirjoja

  • Podimon podcastit

  • Ei mainoksia Podimon podcasteissa

  • Peru milloin tahansa

30 vrk ilmainen kokeilu
Sitten 19,99 € / kuukausi

Aloita maksutta

Vain Podimossa

Suosittuja äänikirjoja

Aloita nyt

1 kuukausi hintaan 1 €. Sitten 7,99 € / kuukausi. Peru milloin tahansa.