The Pool Pros Podcast
Chantel Dooley shares how Dazzle Pools built a premium pool service company in one of the most competitive markets in the country—without racing to the bottom on price. We cover: * Why answering the phone is still a massive competitive advantage * How Skimmer helps them deliver a premium customer experience * Their philosophy of “quality over quantity” * Why they refuse to discount or compete on cheap pricing * How they recruit and retain great technicians in Arizona heat * The systems and culture that keep their team engaged long term If you want to build a high-quality service company with strong culture and loyal customers, this episode is full of practical takeaways.
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