Play for Performance
Welcome back to Play for Performance! Most leaders talk about innovation. Natalie Born builds it—one team, one country, one breakthrough at a time. As founder and CEO of Innovation Meets Leadership, Natalie has spent two decades working with organizations across 18 countries, turning bold ideas into results that actually stick. She holds two US patents, wrote Set it on Fire: The Art of Innovation, and specializes in the kind of facilitation that breaks down silos and gets people thinking differently. In this conversation with host Jolynn Ledgerwood, Natalie walks through what happens when teams stop hiding their failures and start learning from them. She explains why psychological safety isn't just a buzzword—it's the difference between a team that stalls and one that solves problems. And she shares how simple tools like empathy maps and visual thinking can unlock insights that spreadsheets and PowerPoints never will. The conversation moves through AI's impact on leadership, the shifting expectations of today's workforce, and why some of the best strategic work happens when you get people moving around the room instead of staring at slides. Natalie also reveals her go-to facilitation techniques, including the "open, explore, close" method that forces teams to name the elephant in the room—and actually talk about it. If you've ever wondered how to balance structure with creativity, or how to lead teams that span continents and cultures, this episode offers practical answers. And yes, there are stories about stepping on LEGO bricks. Let's get started. Chapters: 00:00 - Introduction 00:09 - "Bringing Out the Best" 05:37 - "Engaging Facilitation Through Movement" 07:41 - "Embracing Failure Fuels Innovation" 10:08 - Rethinking Work: Flexibility and Innovation 14:17 - "Navigating AI's Rapid Impact" 18:38 - From Information to True Wisdom 20:22 - "Rebuilding Humanity in Collaboration" 23:10 - "Addressing the Elephant" 28:48 - "Power of Drawing for Storytelling" 31:17 - Facilitation Needs Levity 36:02 - "Empathy: Key to Facilitation" 36:49 - Empathy Drives Effective Change 39:53 - "Play for Performance Farewell" 40:06 - Outro Quotes: "When we activate creativity, we unlock potential. By stifling it, we limit what's possible."- Jolynn Ledgerwood "Hidden failures teach us nothing. Exposed failures show us the path forward."- Natalie Born Key Takeaways: Innovation Thrives on Diversity Safe Spaces Fuel Growth Balancing Structure and Play Redefining Success in a New Era AI is Here—Let’s Get Strategic Empathy as a Leadership Tool Fun Isn’t Optional—It’s Essential Keep Curiosity Alive Connect with Natalie Born Website: https://innovationmeetsleadership.com/ [https://innovationmeetsleadership.com/] LinkedIn: https://www.linkedin.com/in/natalieborn [https://www.linkedin.com/in/natalieborn/] / [https://www.linkedin.com/in/natalieborn/]Download Natalie’s free frameworks including an empathy map and change management framework here: https://setitonfire.co/ [https://setitonfire.co/] Connect with the Host: LinkedIn: https://www.linkedin.com/in/Jolynnledgerwood/ [https://www.linkedin.com/in/jolynnledgerwood/] Website:https://elevateyourtalent.co/ [https://elevateyourtalent.co/] Powered by:http://heartcastmedia.com [http://heartcastmedia.com]
18 episodios
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