The AI/Labor Report
The Jobs That Quietly Disappear A Yale analysis [https://insights.som.yale.edu/insights/the-real-job-destruction-from-ai-is-hitting-before-careers-can-start]finds that the biggest labor market impact of agentic AI will not appear in layoff data. It will instead appear in opportunities that quietly disappear before anyone notices. Entry-level roles that companies stop posting. Hiring pipelines that close without explanation. First jobs that never get created. The researchers describe the average firm’s response to AI not as mass layoffs but as silently closing the door to new workers. The distinction matters because the second version produces no accountability. There is no date, no memo, no severance package, and no WARN filing. There is only a graduating class that finds the door closed when it arrives. For instance, C.H. Robinson announced it is handling 29% more freight volume today than it did in early 2019 [https://fortune.com/2026/04/29/ai-agentic-entry-level-jobs-disappearing-yale-celi-sonnenfeld/] while employing 30% fewer workers. AI agents book roughly half of its carrier bookings. The company did not announce a mass layoff. It simply stopped needing the same number of people to do the same amount of work. The jobs did not disappear dramatically. They evaporated. The Company That Cut 17% of Its Workforce While Selling AI to Its Own Customers Intuit cut 3,000 workers, representing 17% of its global headcount, on May 20. [https://www.cbsnews.com/news/ai-layoffs-hiring-entry-level-workers/] The company makes TurboTax and QuickBooks. Its products serve tens of millions of American small businesses and independent filers. The workers who built and maintained those tools are now gone. The stated reason for the layoff is a shift toward AI. The practical result is that the same company selling AI-powered accounting tools to small business owners just eliminated the human workforce that built those tools. Cutting the people while selling the product to the customers those people served describes how the displacement cycle closes the loop. The small business owner using QuickBooks is the customer. The QuickBooks employee who lost her job is also the customer. The AI product is now serving both of them while employing fewer of the people who made it possible. BUY NOW! [https://wimdodson.gumroad.com/l/gods_in_the_machine?_gl=1*19da5a0*_ga*MTEwMjE2MDkwMy4xNzc2OTY4MDQy*_ga_6LJN6D94N6*czE3NzY5NjgwNDEkbzEkZzEkdDE3NzY5NjgxNzIkajU5JGwwJGgw] Get the NEW Book that exposes the Narratives Tech uses to build its AI Empire. $4.95 flat fee for Kindle, Nook, Tablets, and Mobile. No subscription required.3.5-hr reading time. The Layoffs That Are Not Making Business Sense CIO Magazine [https://www.cio.com/article/4171054/ai-driven-layoffs-arent-making-business-sense.html] published an analysis this month examining whether AI-driven layoffs are producing the results companies claimed they would. The piece focuses on Block’s decision to cut 40% of its workforce after projecting gross profits of nearly $12 billion for 2026. A technology leadership analyst quoted in the piece asks directly: “Who at that decision table was talking about the human cost of firing 4,000 people?” The piece concludes that the move was economically unnecessary given the company’s financial position. The question the piece raises is the one the Forrester research flagged earlier this year. Companies are making permanent workforce decisions based on AI efficiency projections that have not yet arrived. In other words, the AI tools that justified the cuts are still being assessed. The workers who were cut are gone. The Running Total Just Hit 142,000 Tech Times reported [https://www.techtimes.com/articles/317392/20260529/tech-layoffs-reach-142000-2026-profitable-companies-cut-jobs-fund-700b-ai-infrastructure.htm] on May 29 that tech sector layoffs in 2026 have reached 142,000, with Amazon, Microsoft, Alphabet, and Meta committed to a combined $700 billion in capital expenditure. Stanford HAI data cited in the piece shows software developer employment for workers under 26 fell nearly 20% since 2024. Wharton management professor Peter Cappelli describes the dynamic [https://www.techtimes.com/articles/317392/20260529/tech-layoffs-reach-142000-2026-profitable-companies-cut-jobs-fund-700b-ai-infrastructure.htm] as companies announcing layoffs by claiming AI will cover the work while the AI has not yet done so. The Workers Least Able to Recover Are the Ones Nobody Is Talking About A Brookings Institution and Centre for the Governance of AI analysis [https://www.brookings.edu/articles/measuring-us-workers-capacity-to-adapt-to-ai-driven-job-displacement/] published in February identifies 6.1 million American workers who face both high AI exposure and low adaptive capacity. These are secretaries, office clerks, payroll processors, receptionists, and tax preparers. Of these workers, 86% are women. Financial analysts scored 99% for adaptive capacity on the study’s measure. Office clerks scored 22%. These occupations are concentrated in smaller cities, university towns, and midsized markets in the Mountain West and Midwest. These workers are not the demographic the AI labor debate centers on. The debate centers on software engineers, lawyers, and accountants because those are the people writing about it. The 6.1 million clerical and administrative workers facing maximum exposure and minimum ability to recover are not writing Substack posts about their situation. They are answering phones, processing invoices, and preparing tax returns in Boise and Cheyenne and Lansing, and the policy response building in Sacramento and Washington is not designed with them specifically in mind. BUY NOW [https://wimdodson.gumroad.com/l/invasion_ai?_gl=1*g1iey2*_ga*OTc1NjU2NTcyLjE3NzQwMzA3NjM.*_ga_6LJN6D94N6*czE3NzQwMzMyMjUkbzIkZzEkdDE3NzQwMzQ2ODgkajYwJGwwJGgw]! Get the book that examines how the AI invasion already happened. You just weren’t invited. $9.95 flat fee for Kindle, Nook, Tablets, and Mobile. No subscription required. 2-hr reading time. They Are Already Using the Tools That Threaten Their Jobs The American Society of Administrative Professionals 2026 State of the Profession Report [https://www.asaporg.com/articles/the-ai-conversation-is-missing-something-about-administrative-professionals/] finds that more than three-quarters of administrative professionals already use AI daily in their work. It’s the same population that Brookings identifies as most exposed and least able to adapt. Ironically, it is also the population most actively integrating AI into daily tasks. They are using the tools. They are learning the workflows. They are doing what every piece of career advice tells them to do. The AI/Labor Report is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber. Using AI daily, however, does not close the gap between a 22% adaptability score and a 99% one. It does not replace the savings, the educational credentials, the broad skill set, or the access to a strong urban job market that the Brookings measure identifies as the actual determinants of who recovers when their role disappears. Get full access to The AI/Labor Report at ailabor.substack.com/subscribe [https://ailabor.substack.com/subscribe?utm_medium=podcast&utm_campaign=CTA_4]
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