12 Months In: Keyhook’s Journey with CEO and Founder Luke Nicholls

25 Years in Property Management: Jodi Ford's Journey, Lessons & the Future of the Industry

What does it take to scale a property management business to 15,000 properties — and keep it there? In this episode of The Alternative Property Management Show, we sit down with Jodi Ford from Coronis, one of Queensland's most recognised names in real estate. With 25 years in property management under her belt, Jodi shares an honest, insightful, and at times deeply personal look at what it really takes to grow, lead, and evolve in this industry. In this episode, we cover: * Jodi's 25-year career journey — from typing landlord statements at 5 AM to leading one of Australia's largest rent rolls * How Coronis grew from a corporate agency to a franchise model spanning 15,000 properties * The real lessons learned from buying rent rolls — due diligence, risk management, and what she'd do differently * Why people leave leaders, not businesses — and how to retain great talent * The growing role of virtual assistants and technology in property management * How AI is reshaping the industry and what PMs need to do to stay ahead * Whether you're a property manager just starting out, a business owner looking to scale, or a leader navigating the rapid changes reshaping the industry — Jodi's experience is a masterclass in resilience, strategy, and passion. "Every acquisition taught us something new." — Jodie Ford 🔗 Connect with Jodi: * LinkedIn: https://au.linkedin.com/in/jodi-ford [https://au.linkedin.com/in/jodi-ford-4022b0bb] * Website: coronis.com.au [http://coronis.com.au] The Alternative Property Management Show is proudly brought to you by Renti & The PMC.

AI, Outsourcing & the Future of PM: A Deep Dive with Nick Georges

In this forward-thinking episode of The Alternative Property Management Show, David and Harrison sit down with one of Australia’s most influential property management voices — Nick Georges, co-founder of the Wingman Group and a driving force behind innovation in the industry. Nick shares his unexpected journey from real estate sales into property management, before helping build Wingman Group into a business employing more than 1,300 staff across Australia, New Zealand, and the Philippines. The conversation dives deep into: * How outsourcing is reshaping property management businesses * Why AI won’t replace property managers — but will transform their roles * The future of scalable PM portfolios and operational efficiency * How agencies can better leverage sales, data, and investor relationships * The growing importance of optimization, tech adoption, and process improvement * Why businesses that fail to adapt risk being left behind Nick also shares bold predictions about the future of the industry — including a world where one property manager could oversee 1,000+ properties with the right systems, AI, and offshore support in place. Plus, the team discusses: * The evolving relationship between property management and sales * Industry staffing challenges and PM career pathways * AREC, the PMC, and why property management is finally getting the spotlight it deserves If you’re a property manager, business owner, BDM, or proptech enthusiast wondering what the next decade of the industry looks like — this episode is essential listening. 💡 “The businesses that don’t adapt unfortunately won’t be around in 10 or 15 years.” — Nick Georges The Alternative Property Management Show is proudly brought to you by Renti & The PMC.

AI vs Property Chaos? Renti Joins the Conversation on the Future of Tenancy Disputes

Artificial intelligence is rapidly reshaping every industry — but what could it mean for property management, tenancy disputes, and the future of legal decision-making? In this thought-provoking episode of The Alternative Property Management Show, we sit down with industry experts to unpack how AI could revolutionise tenancy tribunals, automate complaint handling, improve fraud detection, and streamline dispute resolution across the property sector. From identifying fake IDs and preventing fraud to reducing vexatious claims that clog tribunal systems, the conversation explores both the opportunities and ethical challenges that come with introducing AI into high-stakes legal and property processes. Inside this episode: * How AI could speed up tenancy tribunal decisions * The growing role of automation in complaints and disputes * Fraud prevention and identity verification in property management * The risks, limitations, and ethical concerns surrounding AI adoption * Why the property industry may be closer to this future than we think A huge thank you to Renti for sponsoring this episode and supporting innovation and forward-thinking conversations in the property management industry. Whether you're a property manager, landlord, legal professional, or proptech enthusiast, this is an episode you won’t want to miss.

Wrapping Up 2025: The PMC Team Reflects on a Year of Change & Challenge

As 2025 draws to a close, Will, Harrison and David pull up a chair for a festive special - looking back at the year’s biggest headlines in property management. From the roll-back of parts of the Residential Tenancies Act to debates over pets in rentals, healthy-homes compliance, methamphetamine rules and government enforcement on “For Rent” signage, it’s been a year of high drama and hard lessons. Join them as they reflect on what these shifts have meant for property managers, landlords and tenants - the wins, the frustrations, and what’s still left uncertain. It’s a must-listen for anyone in the rental industry who wants to head into 2026 smarter, sharper and ready for what’s next.

Reflections, Revelations & a Little Rivalry: The PMC 2025 Wrap-Up

After two incredible days in Auckland, The Alternative Property Management Show team — Will Alexander, Harrison Vaughan, and David Faulkner — sit down to unpack all the action from The PMC 2025. From inspiring keynote speakers to groundbreaking tech reveals, the event once again proved why it’s the biggest date on the property management calendar. The trio share their biggest takeaways, favourite sessions, and a few behind-the-scenes moments that had everyone talking. A huge congratulations goes out to Renti [https://renti.co/?utm_source=chatgpt.com], who took home the People’s Choice Supplier of the Year Award after the successful launch of Renti Rewards. But it wasn’t all smooth sailing — tensions flared on Day 2 as two major proptech suppliers went head-to-head during the panel session, giving attendees plenty to debate. Whether you were there or missed out, this wrap-up has everything — insights, laughs, and a little drama — as the hosts reflect on what made The PMC 2025 truly unforgettable.