The Digital Revolution with Jim Kunkle

AI That Delivers: Measurable Outcomes with Keith Metcalfe

30 min · Ayer
Portada del episodio AI That Delivers: Measurable Outcomes with Keith Metcalfe

Descripción

Send us Fan Mail [https://www.buzzsprout.com/2281303/fan_mail/new] AI has officially entered its accountability era, and that’s good news for anyone tired of big promises and vague roadmaps. We sit down with Keith Metcalf, President of Acorn, to talk about what AI can deliver right now and how to prove it with metrics you can defend. If you work in regulated environments, asset-heavy industries, field service, or any operation where cycle time, compliance, and technician productivity matter, this conversation is built for you. We get into why so many organizations stay stuck in AI experimentation mode. Keith shares what Acorn sees in the market: development plans that aren’t specific to the role, coaching that isn’t consistent, and AI rollout plans that lack the basic infrastructure to make new tools meaningful. The result is an “AI capability assessment” gap where executives believe expectations are clear, but managers and individual contributors don’t feel it at all. We break down a more practical approach: define roles in a human way using four to five capabilities, agree on what “good to great” looks like, and use that shared language to turn learning into behavior change. We also talk about KPIs and why measurement can backfire when people fear it’s tied to pay or job security. Done well, performance metrics become a trust-building tool that links training, mentoring, and real operational outcomes. We close with Keith’s advice for leaders starting their AI journey: keep it fun, start small with one problem, and treat AI like the powerful tool it is rather than pretending it’s a person. Subscribe, share this with a leader who needs it, and leave a review if it helped. What’s the one KPI you think best proves AI is working in your organization? Download the Acorn report: "The 2026 State Of Learning For AI Fluency" here: https://info.acorn.works/hubfs/Gated%20Assets/Acorn-Learning-for-AI-Fluency-Report-2026.pdf?utm_campaign=42891088-Report%202026&utm_source=report-view [https://info.acorn.works/hubfs/Gated%20Assets/Acorn-Learning-for-AI-Fluency-Report-2026.pdf?utm_campaign=42891088-Report%202026&utm_source=report-view]  Download (PDF Ebook) "The Evolution Of Digital Transformation By Jim Kunkle" Here: https://drive.google.com/file/d/1z1NjoP7SMs3w7hwXVHT6mVc3--RNrD_1/view?usp=share_link [https://drive.google.com/file/d/1z1NjoP7SMs3w7hwXVHT6mVc3--RNrD_1/view?usp=share_link]  Referral Links StreamYard: https://streamyard.com/pal/c/5142511674195968 [https://streamyard.com/pal/c/5142511674195968 ]  Contact Digital Revolution  * Email: Jim@JimKunkle.com  Follow Digital Revolution On: * YouTube @ www.YouTube.com/@Digital_Revolution [https://www.YouTube.com/@Digital_Revolution ]  * Instagram @ https://www.instagram.com/digitalrevolutionwithjimkunkle/  * LinkedIn @ https://www.linkedin.com/groups/14354158/  If you found value from listening to this audio release, please add a rating and a review comment.  Ratings and review comments on all podcasting platforms helps me improve the quality and value of the content coming from Digital Revolution.  I greatly appreciate your support and Viva la Revolution!

Comentarios

0

Sé la primera persona en comentar

¡Regístrate ahora y únete a la comunidad de The Digital Revolution with Jim Kunkle!

Prueba gratis

Empieza 7 días de prueba

$99 / mes después de la prueba. · Cancela cuando quieras.

  • Podcasts solo en Podimo
  • 20 horas de audiolibros al mes
  • Podcast gratuitos

Todos los episodios

252 episodios

episode AI That Delivers: Measurable Outcomes with Keith Metcalfe artwork

AI That Delivers: Measurable Outcomes with Keith Metcalfe

Send us Fan Mail [https://www.buzzsprout.com/2281303/fan_mail/new] AI has officially entered its accountability era, and that’s good news for anyone tired of big promises and vague roadmaps. We sit down with Keith Metcalf, President of Acorn, to talk about what AI can deliver right now and how to prove it with metrics you can defend. If you work in regulated environments, asset-heavy industries, field service, or any operation where cycle time, compliance, and technician productivity matter, this conversation is built for you. We get into why so many organizations stay stuck in AI experimentation mode. Keith shares what Acorn sees in the market: development plans that aren’t specific to the role, coaching that isn’t consistent, and AI rollout plans that lack the basic infrastructure to make new tools meaningful. The result is an “AI capability assessment” gap where executives believe expectations are clear, but managers and individual contributors don’t feel it at all. We break down a more practical approach: define roles in a human way using four to five capabilities, agree on what “good to great” looks like, and use that shared language to turn learning into behavior change. We also talk about KPIs and why measurement can backfire when people fear it’s tied to pay or job security. Done well, performance metrics become a trust-building tool that links training, mentoring, and real operational outcomes. We close with Keith’s advice for leaders starting their AI journey: keep it fun, start small with one problem, and treat AI like the powerful tool it is rather than pretending it’s a person. Subscribe, share this with a leader who needs it, and leave a review if it helped. What’s the one KPI you think best proves AI is working in your organization? Download the Acorn report: "The 2026 State Of Learning For AI Fluency" here: https://info.acorn.works/hubfs/Gated%20Assets/Acorn-Learning-for-AI-Fluency-Report-2026.pdf?utm_campaign=42891088-Report%202026&utm_source=report-view [https://info.acorn.works/hubfs/Gated%20Assets/Acorn-Learning-for-AI-Fluency-Report-2026.pdf?utm_campaign=42891088-Report%202026&utm_source=report-view]  Download (PDF Ebook) "The Evolution Of Digital Transformation By Jim Kunkle" Here: https://drive.google.com/file/d/1z1NjoP7SMs3w7hwXVHT6mVc3--RNrD_1/view?usp=share_link [https://drive.google.com/file/d/1z1NjoP7SMs3w7hwXVHT6mVc3--RNrD_1/view?usp=share_link]  Referral Links StreamYard: https://streamyard.com/pal/c/5142511674195968 [https://streamyard.com/pal/c/5142511674195968 ]  Contact Digital Revolution  * Email: Jim@JimKunkle.com  Follow Digital Revolution On: * YouTube @ www.YouTube.com/@Digital_Revolution [https://www.YouTube.com/@Digital_Revolution ]  * Instagram @ https://www.instagram.com/digitalrevolutionwithjimkunkle/  * LinkedIn @ https://www.linkedin.com/groups/14354158/  If you found value from listening to this audio release, please add a rating and a review comment.  Ratings and review comments on all podcasting platforms helps me improve the quality and value of the content coming from Digital Revolution.  I greatly appreciate your support and Viva la Revolution!

Ayer30 min
episode The A.I. Job Apocalypse Is Overblown...A CEO's Take artwork

The A.I. Job Apocalypse Is Overblown...A CEO's Take

Send us Fan Mail [https://www.buzzsprout.com/2281303/fan_mail/new] The loudest story about AI right now is fear: automation will wipe out jobs, crush careers, and leave workers powerless. I’m not buying the doom-only framing, and neither is David Solomon, the chairman and CEO of Goldman Sachs. In a provocative New York Times piece, he argues the “AI job apocalypse” is overblown and that the real impact looks more like work redesign than workforce elimination. I break down what he’s actually saying and why it matters if you’re trying to build a durable career in the digital economy.  We dig into the heart of his claim: AI isn’t coming for your job title, it’s coming for the tasks inside your job. That distinction changes everything. Using economic history from the Industrial Revolution to the rise of computing and the internet era, we talk through how new technology tends to automate specific activities while creating new kinds of work and new demand for human judgment. Then we get practical with what Solomon says he’s seeing inside Goldman Sachs: AI and machine learning taking on repetitive, rules-based work while people shift toward higher-value responsibilities like decision making, relationship building, creative problem solving, and strategy.  We also tackle the uncomfortable part: the biggest risk isn’t AI itself, it’s skill stagnation. If you’re not learning the tools and the new workflows, you’re leaving your future up to chance. For leaders, the mandate is just as real: invest in upskilling, redesign roles around augmentation, and communicate transparently so teams can adapt. If you want a clear-eyed take on AI, jobs, productivity, and the future of work, subscribe, share this with a friend, and leave a review. Download (PDF Ebook) "The Evolution Of Digital Transformation By Jim Kunkle" Here: https://drive.google.com/file/d/1z1NjoP7SMs3w7hwXVHT6mVc3--RNrD_1/view?usp=share_link [https://drive.google.com/file/d/1z1NjoP7SMs3w7hwXVHT6mVc3--RNrD_1/view?usp=share_link]  Referral Links StreamYard: https://streamyard.com/pal/c/5142511674195968 [https://streamyard.com/pal/c/5142511674195968 ]  Contact Digital Revolution  * Email: Jim@JimKunkle.com  Follow Digital Revolution On: * YouTube @ www.YouTube.com/@Digital_Revolution [https://www.YouTube.com/@Digital_Revolution ]  * Instagram @ https://www.instagram.com/digitalrevolutionwithjimkunkle/  * LinkedIn @ https://www.linkedin.com/groups/14354158/  If you found value from listening to this audio release, please add a rating and a review comment.  Ratings and review comments on all podcasting platforms helps me improve the quality and value of the content coming from Digital Revolution.  I greatly appreciate your support and Viva la Revolution!

3 de jun de 20267 min
episode Hooked On The Machine: AI Addiction artwork

Hooked On The Machine: AI Addiction

Send us Fan Mail [https://www.buzzsprout.com/2281303/fan_mail/new] You wake up, reach for your phone, and ask AI a question you already know the answer to not because you need help, but because it’s easier than thinking. That tiny moment is where we start, because it captures the real risk showing up in offices, job sites, classrooms, and boardrooms: AI dependency that feels like “being productive” while it slowly replaces human judgment. We get precise about what AI addiction actually means by separating healthy AI reliance from AI overdependence and true behavioral compulsion. Then we unpack the psychology that makes it so sticky: the instant reward loop, the illusion of competence, the comfort loop that helps us avoid uncertainty, and the authority effect that makes confident AI output feel more credible than it should. If you’ve felt yourself hesitate to act until the machine confirms your instinct, you’ll recognize the pattern fast. From there, we walk through where the early warning signs are clearest across industries: knowledge workers drifting into autopilot, technicians treating AI as a diagnostic crutch, leaders outsourcing decisions and accountability, and creators stuck in infinite generation loops. We also name the hidden costs that compound over time skill atrophy, reduced attention span, a widening verification gap, fragile AI-dependent teams, and ethical drift when “the model recommended it” becomes a shield. To end on something actionable, we share the Kunkel Test and a practical AI resilience framework: adding friction on purpose, cognitive cross-training, verification protocols, and organizational guardrails that keep humans in the driver’s seat. If this hits home, subscribe, share this with a colleague, and leave a review with your answer to one question: where do you feel AI replacing your thinking most right now? Download (PDF Ebook) "The Evolution Of Digital Transformation By Jim Kunkle" Here: https://drive.google.com/file/d/1z1NjoP7SMs3w7hwXVHT6mVc3--RNrD_1/view?usp=share_link [https://drive.google.com/file/d/1z1NjoP7SMs3w7hwXVHT6mVc3--RNrD_1/view?usp=share_link]  Referral Links StreamYard: https://streamyard.com/pal/c/5142511674195968 [https://streamyard.com/pal/c/5142511674195968 ]  Contact Digital Revolution  * Email: Jim@JimKunkle.com  Follow Digital Revolution On: * YouTube @ www.YouTube.com/@Digital_Revolution [https://www.YouTube.com/@Digital_Revolution ]  * Instagram @ https://www.instagram.com/digitalrevolutionwithjimkunkle/  * LinkedIn @ https://www.linkedin.com/groups/14354158/  If you found value from listening to this audio release, please add a rating and a review comment.  Ratings and review comments on all podcasting platforms helps me improve the quality and value of the content coming from Digital Revolution.  I greatly appreciate your support and Viva la Revolution!

1 de jun de 202637 min
episode AI Slop, Security Chaos, and the New Corporate Vulnerability Crisis artwork

AI Slop, Security Chaos, and the New Corporate Vulnerability Crisis

Send us Fan Mail [https://www.buzzsprout.com/2281303/fan_mail/new] AI isn’t just helping hackers move faster, it’s turning security teams into full-time spam filters. We’re seeing a wave of AI generated “vulnerability reports” hit bug bounty programs and corporate security pipelines, and a lot of it is low effort, low quality, or completely hallucinated. The punchline is brutal: even nonsense demands attention, and attention is expensive. We walk through the reporting that highlights how this neverending AI slop is straining vulnerability triage teams, slowing down real remediation, and making it harder to spot the issues that actually matter. When submission volume spikes and quality plummets, defenders lose time, prioritization breaks, and legitimate researchers can get pushed out as companies tighten rules, require more proof, or consider shutting programs down. That’s not just a bug bounty problem, it’s an operational resilience problem. We also dig into the human side: many submitters aren’t “mastermind hackers,” they’re people using generative AI tools, trusting the output, and firing off report after report in hopes of a payout. That dynamic turns quantity into a weapon and raises a big question for every CISO and security leader: how do you build vulnerability intake, verification, and filtering systems that can withstand infinite AI output without missing the real needle in the haystack? If you’re responsible for cybersecurity, digital risk, governance, or protecting critical infrastructure, this is your wake up call. Subscribe, share this with your security team, and leave a review with your best idea for cutting AI noise without losing real signal. Download (PDF Ebook) "The Evolution Of Digital Transformation By Jim Kunkle" Here: https://drive.google.com/file/d/1z1NjoP7SMs3w7hwXVHT6mVc3--RNrD_1/view?usp=share_link [https://drive.google.com/file/d/1z1NjoP7SMs3w7hwXVHT6mVc3--RNrD_1/view?usp=share_link]  Referral Links StreamYard: https://streamyard.com/pal/c/5142511674195968 [https://streamyard.com/pal/c/5142511674195968 ]  Contact Digital Revolution  * Email: Jim@JimKunkle.com  Follow Digital Revolution On: * YouTube @ www.YouTube.com/@Digital_Revolution [https://www.YouTube.com/@Digital_Revolution ]  * Instagram @ https://www.instagram.com/digitalrevolutionwithjimkunkle/  * LinkedIn @ https://www.linkedin.com/groups/14354158/  If you found value from listening to this audio release, please add a rating and a review comment.  Ratings and review comments on all podcasting platforms helps me improve the quality and value of the content coming from Digital Revolution.  I greatly appreciate your support and Viva la Revolution!

27 de may de 20267 min
episode When Every Millisecond Matters: Observability at Massive Scale with Todd Persen artwork

When Every Millisecond Matters: Observability at Massive Scale with Todd Persen

Send us Fan Mail [https://www.buzzsprout.com/2281303/fan_mail/new] A 10 minute delay between an incident and the data that explains it is not a tooling problem, it is a business problem. We sit down with Todd Pearson, CTO and co-founder of Hydrolix, to unpack why milliseconds now determine whether you stop fraud, keep a streaming event online, or lose a customer before your team even sees the alert. We talk about the real mechanics of modern observability across distributed systems: where latency hides in the pipeline, how it inflates MTTR, and why “monitoring everything” collapses when log volume reaches petabyte scale. Todd shares what he learned building time series infrastructure at InfluxData and why general purpose stores can become painfully expensive for logs, metrics, traces, and high cardinality fields like user IDs. If your observability budget is growing faster than your infrastructure budget, you will recognize the pattern immediately. From there we go forward into 2026 trends: edge computing and CDN telemetry, bots that look human thanks to agentic AI, and the shift from human dashboards to agents that query data directly. We explore what “headless” observability could look like, why query performance becomes the limiting factor for AI SRE, and how predictive approaches may finally start to shorten time to remediation toward zero. If reliability is your moat in a world where code gets cheaper, this is the playbook. Subscribe for more conversations on digital transformation, share this with your SRE or platform team, and leave a review with the biggest observability challenge you are facing right now. Download (PDF Ebook) "The Evolution Of Digital Transformation By Jim Kunkle" Here: https://drive.google.com/file/d/1z1NjoP7SMs3w7hwXVHT6mVc3--RNrD_1/view?usp=share_link [https://drive.google.com/file/d/1z1NjoP7SMs3w7hwXVHT6mVc3--RNrD_1/view?usp=share_link]  Referral Links StreamYard: https://streamyard.com/pal/c/5142511674195968 [https://streamyard.com/pal/c/5142511674195968 ]  Contact Digital Revolution  * Email: Jim@JimKunkle.com  Follow Digital Revolution On: * YouTube @ www.YouTube.com/@Digital_Revolution [https://www.YouTube.com/@Digital_Revolution ]  * Instagram @ https://www.instagram.com/digitalrevolutionwithjimkunkle/  * LinkedIn @ https://www.linkedin.com/groups/14354158/  If you found value from listening to this audio release, please add a rating and a review comment.  Ratings and review comments on all podcasting platforms helps me improve the quality and value of the content coming from Digital Revolution.  I greatly appreciate your support and Viva la Revolution!

25 de may de 202637 min