TVOL - Tech Voices On Leadership

003 - Continual Improvement

53 min · 15 de mar de 2026
Portada del episodio 003 - Continual Improvement

Descripción

In this episode, we take a practical ITIL concept — the Continual Improvement Model — and stress-test it in a place most people don’t expect: leadership growth and personal development. One of us was introduced to the model during leadership training without even knowing it was ITIL. Later, while studying ITIL 4 for a Cisco partnership requirement, the “mystery framework” clicked into place: seven deceptively simple questions that turn vague intentions into real change. We walk through how the loop works in practice — defining a clear vision, establishing an honest baseline, choosing measurable actions, checking progress, and keeping momentum without burning out. Then we go one level deeper: Why do improvement plans fail even when they make perfect sense? We connect the dots between continual improvement and habits, consistency, distractions, and identity, pulling in examples from certification journeys, fitness routines, and the real-world friction that derails good intentions. If you’ve ever had a goal you genuinely wanted — but struggled to execute — this one will give you both a framework and a mirror. By the end, we leave you with a question worth sitting with: What’s one healthy habit you’d build — even without a grand goal attached?

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