Built To Lead
What does it actually take to build a brand people trust, talk about and buy from before you have a huge team behind you? Steve Chapman is the founder of Hyro, the Australian electrolyte brand growing fast with high-profile investors including Sarah’s Day, Quade Cooper and Daly Cherry-Evans. Before Hyro, he scaled Shine to more than $60 million in retail sales across 7,000 stores, so he’s not guessing when it comes to brand, retail, marketing or growth… We're covering everything from how Steve is building Hyro to a $100M brand, his ambassador-investor partnerships, AI agents and the brand strategy that's designed to stand out in one of the most crowded categories in the market right now. Key moments: 0:00 - How Hyro is building a fast-growing brand with a tiny team and five AI agents 4:33 - What Steve learned after his first business was shut down by Facebook 7:53 - How Steve spotted the gap in the electrolyte market before Hyro existed 9:18 - The high-profile ambassadors into investors that gave Hyro instant credibility 14:31 - How Steve balances building a global brand while raising a young family 16”62 - Why Steve invested in brand and website experience from day one 19:00 - A look into Hyro’s content strategy 22:26 - Tips on finding a product opportunity in Australia 24:35 - The unhinged strategy Steve used to get Shine stocked in major retailers 28:23 - The journey into selling a product in America 30”33 - What Steve knows he’ll need to change as Hyro expands into America 32:49 - How Hyro is using AI agents across customer service, finance, logistics and operations 36:09 - Getting your team bought into AI when it’s replacing their roles 38:31 Which parts of the business Steve believes still need to stay human 39:31 - How building in public helps Hyro attract high-performing talent 40:48 - The responsibility split between Steve and his wife Taylor 43:15 - The leadership mindset that helps Steve move quickly 44:38 - The first three hires Steve would make if he was starting again today 45:13 - What’s next for Hyro as the brand expands beyond core electrolytes If you want to learn more about Hyro visit www.drinkhyro.com [http://www.drinkhyro.com] or connect with Steve on IG @stevechapman [https://www.instagram.com/stevechapman/] If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - https://www.instagram.com/jesswhatman_agentsync/ [https://www.instagram.com/jesswhatman_agentsync/] Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy [https://agentsync.com.au/meet-andy] Find out more about off-shore employees over at https://www.instagram.com/agentsync_/ [https://www.instagram.com/agentsync_/] and https://agentsync.com.au/ [https://agentsync.com.au/] [https://agentsync.com.au/%E2%81%A0] And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ [https://www.instagram.com/built.to.lead.podcast/] AgentSync
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