Scaling Up: Partnership, Projects, and Progress

Lean Thinking in a High-Volume, Data-Driven Shop

In episode 26, guest host Gregory Paolini, founder of Gregory Paolini Design and board member of the Cabinet Makers Association (CMA), sits down with Gary Balcom, president of Atlanta Cabinet Shop Inc. in Buford, Georgia, to explore his journey from hobbyist to industry leader. Balcom reflects on learning woodworking as a teenager in Western New York, inspired by his father and PBS icons like Norm Abram and Roy Underhill, and how an early silhouette business sparked his entrepreneurial mindset. He traces his path from Niagara Falls to a high-end conference table shop in Vermont, and eventually to Georgia, where he now leads a commercial millwork operation focused on panel processing for spaces like medical and dental offices. The conversation dives into the balance between high-tech manufacturing and traditional craftsmanship, with Balcom leveraging CNC-driven equipment at scale while maintaining a personal passion for hand-tool woodworking. He also shares how lean principles and Kanban systems support continuous improvement in a high-volume, data-driven environment, and why hiring for attitude, attention to detail, and aptitude often outweighs prior experience. They also highlight the value of the Cabinet Makers Association as a trusted network for collaboration, learning, and problem-solving within the industry.   PRO Cabinet Maker is produced by Association Briefings [https://associationbriefings.com/].

Built By Family, Driven By Innovation

In Episode 25, guest host Terry Steffey of Dibbleville Woodworks and the Cabinet Makers Association sits down with Skylar Faria and Hannah Khalaf of SurfPrep to explore the company’s evolution and mission in the woodworking industry. They share how SurfPrep grew from a 1985 sales business into a family-owned manufacturer of innovative sanding systems designed to reduce strain on craftspeople, and discuss plans for a new 60,000-square-foot North Carolina facility that will expand production and create hands-on training opportunities for students and the community. The conversation also highlights veteran outreach inspired by the Purple Heart Project, ongoing product innovation including AI-enabled robotics, and the value of CMA membership in building connections and industry learning.   PRO Cabinet Maker is produced by Association Briefings [https://associationbriefings.com/].

Crafting Careers: How Education Strengthens the Next Generation of Cabinet Makers

In Episode 24, guest host Amy Thrasher-Price, owner of D&H Quality Cabinets and CMA board member, sits down with Rachel Cervos, founder of Cervos Kitchen Academy, to explore her decade-long journey in the cabinet and kitchen design industry. Rachel shares her experiences across stone importing, fabrication, installation, and sales, and how those roles inspired her to create Cervos Kitchen Academy—an interactive online training platform designed to fill a critical educational gap in the industry. Together, they discuss what it means to build a career as a woman in a traditionally male-dominated field, highlighting the power of education, collaboration, and resilience. Rachel also reflects on the strong sense of community within the Cabinet Makers Association and her vision for empowering more women to enter, grow, and lead in the trades. PRO Cabinet Maker is produced by Association Briefings [https://associationbriefings.com/].

Scaling Up: Partnership, Projects, and Progress

In episode 23, guest host Randy Niewind, president of Randy’s Cabinets and Woodworks and the Cabinet Makers Association, sits down with AJ Durkton, co-founder of Live Oak Fine Cabinetry & Millwork in San Rafael, CA. AJ shares the story behind starting the company, its growth through a partnership with Julian Gaul who formerly owned Halocline Studio, and how that collaboration has boosted both capacity and efficiency. The discussion dives into operations, from outsourcing and project management to going paperless after being inspired by another shop. AJ also spotlights a large-scale project that pushed their systems to the limit, reflects on the value of CMA membership and industry events, and gives a preview of exciting new business expansions on the horizon.   PRO Cabinet Maker is produced by Association Briefings [https://associationbriefings.com].

Tech, Tradition, and Family: Innovating Without Losing the Roots

In Episode 22, guest host Amy Thrasher-Price, owner of D&H Quality Cabinets and CMA board member, talks with Connor Allen, manager of software and process at Boxwood Cabinetry in Oklahoma City. Connor shares the story of his family’s business, founded by his father in 1993, and how multiple family members play a role in its success. He dives into Boxwood’s unique operations, and how automation, bots, and data analytics are transforming their workflow. From his career shift in software development to leading process innovation at Boxwood, Connor reflects on balancing tradition with tech and the value of CMA membership in shaping the future of cabinetry.   PRO Cabinet Maker is produced by Association Briefings [https://associationbriefings.com].