Building the System Before the Crisis — How Jason Few Is Reinventing The Way FuelCell Energy Works
FuelCell Energy has been a pioneer in clean energy for more than 50 years. But legacy, mission, and breakthrough technology alone don't ensure longevity.
In this episode of the Lean Focus Podcast, Damon Baker sits down with Jason Few, President & CEO of FuelCell Energy, to tell the story of a transformation driven not by crisis—but by clarity.
Jason reflects on a hard truth he recognized early in his tenure: the company had an enormous mission and opportunity, but no shared way of working to match the scale of what needed to be accomplished. Teams were overloaded, priorities competed, and previous attempts at change delivered surface-level improvements without altering the core operating system.
Rather than waiting for a burning platform, Jason made a deliberate decision to change how work gets done—to slow down, ask better questions, and build a real business system grounded in visibility, problem solving, and shared language.
In this conversation, we explore:
* Why maintaining the status quo was the biggest risk facing a 50+ year-old innovator,
* What led FuelCell Energy to move beyond OKRs toward a true Lean business system,
* Why committing to transformation before consensus is often required of CEOs,
* How daily management, A3 problem solving, and making work visible began changing behavior,
* What it means to build a system designed to support the next 50 years—not just the next quarter.
One year into the journey, Jason shares what's already changing—and what still lies ahead. From earlier, more honest conversations about problems to stronger cross-functional collaboration, this episode offers a grounded, realistic view of transformation as a continuous learning process—not a finish line.
This is essential listening for CEOs and senior leaders leading legacy organizations who know change is required—and want to build a system that endures.
📩 Subscribe to the Lean Focus Podcast 🔗 Follow Lean Focus: https://leanfocus.com [https://leanfocus.com/] 📌 Follow Lean Focus on LinkedIn for more CEO-level transformation insights: https://www.linkedin.com/company/lean-focus-llc/ [https://www.linkedin.com/company/lean-focus-llc/]