Purpose Under Pressure

How to Win the Deal by Identifying the Real Decision Maker, On Purpose with Matt Rocco

15 min · 14. mai 2026
episode How to Win the Deal by Identifying the Real Decision Maker, On Purpose with Matt Rocco cover

Beskrivelse

It’s a Sandler Rule. Don’t take a “No” from someone who can’t give you a “Yes”. You want the true decision maker in the sales conversation. Sometimes it’s multiple decision makers. And it’s your job to figure out who needs to be in the room. In this episode of Purpose Under Pressure, host Bryan Lefelhoc, founder of Bryan Media Strategies [https://www.bryanmediastrategies.com/], welcomes Matt Rocco. Partner and Trainer at Sandler by the Ruby Group to learn more about why sellers continue to fail to identify and access the real decision makers. We’re talking about the habits and fears that hold sellers back. From staying in a comfort zone with someone who “likes you,” to avoiding tough questions that might risk the relationship, to assuming a deal was lost due to price or competition when the truth is you never got to the right person in the first place. Purpose Under Pressure is brought to you in partnership with Sandler by the Ruby Group [https://go.sandler.com/therubygroup/], serving sales professionals and sales organizations nationwide from their locations in Akron and Columbus, Ohio, in Capital Region, New York, and in Jacksonville, Florida Key Takeaways: – Don’t take a “no” from someone who can’t give you a “yes” – Great presentations don’t matter if you’re talking to the wrong person – Ask early: “How does a decision like this get made?” – Go deeper: “Who else needs to be involved in this decision?” – Use third-party examples to uncover hidden stakeholders – Comfort kills deals. Don’t confuse a good conversation with real progress – You’re qualifying the deal by asking tough questions – Your contact can be a champion, not an obstacle ——————- Helpful Links: Matt Rocco, Sandler by the Ruby Group: https://go.sandler.com/therubygroup/ [https://go.sandler.com/therubygroup/] Bryan Lefelhoc, Owner, Bryan Media Strategies: https://www.bryanmediastrategies.com/ [https://www.bryanmediastrategies.com/]

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Alle episoder

156 Episoder

episode What We Need to Know About Work, Life and Personal Balance, On Purpose with Chris Gibson cover

What We Need to Know About Work, Life and Personal Balance, On Purpose with Chris Gibson

What is success? What is happiness? What’s the difference? Many people spend years chasing promotions, possessions, titles, and accomplishments, believing that satisfaction will eventually arrive. Then one day, they look around and realize they have built a life that looks successful from the outside, yet something still feels missing on the inside. In this episode of Purpose Under Pressure, host Bryan Lefelhoc, founder of Bryan Media Strategies [https://www.bryanmediastrategies.com/], gets personal with Chris Gibson, Vice President and General Manager of Bil-Jax Scaffolding [https://biljax.com/], to discuss what happens when personal purpose and professional purpose don't perfectly align. Chris talks about discovering that external achievements alone were not enough. And he gets into creating a culture in a workplace that encourages others to look at themselves and evaluate what success and happiness means to them. Whether you're questioning your current path, wrestling with a difficult workplace situation, or simply trying to become a better leader, this discussion is worth digging into. Purpose Under Pressure is brought to you in partnership with Sandler by the Ruby Group [https://go.sandler.com/therubygroup/], serving sales professionals and sales organizations nationwide from their locations in Akron and Columbus, Ohio, in Capital Region, New York, and in Jacksonville, Florida Key Takeaways: — Success and fulfillment are not always the same thing. Confusing the two can leave you feeling empty despite outward achievement. — Purpose becomes clearer when you define your own values instead of accepting the world's definition of success. — Great leaders recognize that work and life are interconnected, and people cannot simply leave personal challenges at the door. — Before blaming an organization for your frustration, take time to honestly examine your own expectations and behaviors. — Building relationships with trusted mentors and advisors provides perspective when you're too close to a problem to see it clearly. — Progress toward a meaningful life is often achieved through small, consistent actions rather than dramatic changes. — When uncertainty and pressure arrive, focus on doing the next right thing and trust that the path will continue to reveal itself. ——————- Helpful Links: Chris Gibson, Bil-Jax Scaffolding: https://biljax.com/ [https://biljax.com/] Sandler by the Ruby Group: https://go.sandler.com/therubygroup/ [https://go.sandler.com/therubygroup/] Bryan Lefelhoc, Owner, Bryan Media Strategies: https://www.bryanmediastrategies.com/ [https://www.bryanmediastrategies.com/]

9. juni 202636 min
episode Don't Be Deceived...Discipline is Not Difficult cover

Don't Be Deceived...Discipline is Not Difficult

You think you know what you should be doing. You feel like you should make the calls, go to the gym, have the difficult conversation, or take the first step on a project you’ve been putting off. Yet somehow, the gap between knowing and doing remains one of the biggest challenges in both business and life. If only you were more disciplined! In this episode of Purpose Under Pressure, host Bryan Lefelhoc, founder of Bryan Media Strategies [https://www.bryanmediastrategies.com/], pushes back on the old thinking that discipline is hard. Instead, he argues that discipline becomes surprisingly easy when we clearly connect actions to outcomes. You know this to be true: You will naturally repeat behaviors when you trust the process and can see the reward. Whether it's prospecting, exercising, personal habits, or professional growth, success comes from identifying the activities that truly move the needle and then committing to them repeatedly. Purpose Under Pressure is brought to you in partnership with Sandler by the Ruby Group [https://go.sandler.com/therubygroup/], serving sales professionals and sales organizations nationwide from their locations in Akron and Columbus, Ohio, in Capital Region, New York, and in Jacksonville, Florida Key Takeaways: — Discipline becomes easier when you know an action leads directly to a desired result. — People don’t mind hard work. Bu they will avoid doing hard things because they're uncertain the effort will pay off. — Consistent habits are usually tied to either a clear reward or avoiding a clear negative consequence. — Salespeople should identify which prospecting activities actually generate results for them personally. — Tracking activity without measuring outcomes makes discipline difficult to sustain. — Once you discover a process that reliably works, repetition becomes much easier. — Motivation comes and goes, but proven systems create consistency. — Doing more of what works is often more valuable than doing more work overall. — Successful people focus on the activities that move the needle instead of chasing every possible task. ——————- Helpful Links: Sandler by the Ruby Group: https://go.sandler.com/therubygroup/ [https://go.sandler.com/therubygroup/] Bryan Lefelhoc, Owner, Bryan Media Strategies: https://www.bryanmediastrategies.com/ [https://www.bryanmediastrategies.com/]

I går8 min
episode Why Leaders Must Understand that Systems Trump Everything, On Purpose with Tom Thon cover

Why Leaders Must Understand that Systems Trump Everything, On Purpose with Tom Thon

The difference between a sales organization that grows predictably and one that struggles often comes down to having, or lacking, a system. Without a process, even good salespeople can waste time, chase the wrong opportunities, and find themselves wondering why deals stall or disappear. In this episode of Purpose Under Pressure, host Bryan Lefelhoc, founder of Bryan Media Strategies [https://www.bryanmediastrategies.com/], welcomes back Tom Thon, Partner and Trainer at Sandler by the Ruby Group, to discuss why systems and processes are critical to sales success. Tom explains how structured sales conversations help shorten sales cycles, improve qualification, eliminate wasted effort, and create greater accountability, and why coachability remains one of the most valuable traits in high-performing sales organizations. Purpose Under Pressure is brought to you in partnership with Sandler by the Ruby Group [https://go.sandler.com/therubygroup/], serving sales professionals and sales organizations nationwide from their locations in Akron and Columbus, Ohio, in Capital Region, New York, and in Jacksonville, Florida Key Takeaways: — Sales systems help create consistency and accountability across an entire organization. — One of the biggest risks in sales is abandoning a process because of assumptions or "happy ears." — "Mutual mystification" occurs when buyers and sellers are unclear about expectations, goals, or next steps. — A well-designed sales process can significantly shorten the sales cycle. — Giving prospects permission to say "no" often helps uncover the truth faster. — Businesses that consistently miss revenue goals should examine their sales process before blaming the market. — Even highly successful salespeople can improve by adopting new techniques and systems. — Coachable salespeople are more likely to embrace growth opportunities and improve performance. — Working harder without a process often results in wasted effort and inconsistent outcomes. — The best sales systems help qualify prospects more effectively and prevent wasted time on poor-fit opportunities. ——————- Helpful Links: Tom Thon, Sandler by the Ruby Group: https://go.sandler.com/therubygroup/ [https://go.sandler.com/therubygroup/] Bryan Lefelhoc, Owner, Bryan Media Strategies: https://www.bryanmediastrategies.com/ [https://www.bryanmediastrategies.com/]

4. juni 202614 min
episode How Salespeople Can Know When to Say "No" cover

How Salespeople Can Know When to Say "No"

Pressure has a way of convincing people to ignore what they already know. When goals, commissions, and expectations pile up, it becomes very easy to convince yourself that “this time will be different.” Then, we say “Yes”, when we should have said “No”. In this episode of Purpose Under Pressure, host Bryan Lefelhoc, founder of Bryan Media Strategies [https://www.bryanmediastrategies.com/], talks about the importance of systems, processes, and learning how to say no to the wrong opportunities. Salespeople and well-meaning organizations often create their biggest problems by abandoning the very systems designed to protect them. When leaders stick to systems instead of emotions, they avoid repeating old mistakes. And when organizations learn to say no to the wrong opportunities, they make room for the right ones. Purpose Under Pressure is brought to you in partnership with Sandler by the Ruby Group [https://go.sandler.com/therubygroup/], serving sales professionals and sales organizations nationwide from their locations in Akron and Columbus, Ohio, in Capital Region, New York, and in Jacksonville, Florida Key Takeaways: – The wrong deal can cost far more than money – Pressure often causes people to ignore warning signs – Systems exist to prevent repeated mistakes – Shortcuts usually create bigger problems later – A strong sales process creates clarity and confidence – Discipline matters more when pressure increases – Good processes help leaders make better decisions – Saying no to the wrong opportunity protects long-term growth ——————- Helpful Links: Sandler by the Ruby Group: https://go.sandler.com/therubygroup/ [https://go.sandler.com/therubygroup/] Bryan Lefelhoc, Owner, Bryan Media Strategies: https://www.bryanmediastrategies.com/ [https://www.bryanmediastrategies.com/]

1. juni 20267 min
episode Helping Leaders to Overcome Issues of Scale, On Purpose with Clay Archer cover

Helping Leaders to Overcome Issues of Scale, On Purpose with Clay Archer

Successful leaders realize that scaling is a lot more than just adding more customers. In fact, sometimes that’s the worst thing that can happen! Scaling is about building a business strong enough to handle what comes next. Then, you’re ready, not before. In this episode of Purpose Under Pressure, host Bryan Lefelhoc, founder of Bryan Media Strategies [https://www.bryanmediastrategies.com/], talks with Clay Archer, founder and CEO of DPC Technology [Successful eaders realize that scaling is a lot more than just adding more customers. In fact, sometimes that’s the worst thing that can happen! Scaling is about building a business strong enough to handle what comes next. Then, you’re ready, not before. In this episode of Purpose Under Pressure, host Bryan Lefelhoc, founder of Bryan Media Strategies, talks with Clay Archer, founder and CEO of DPC Technology, about what it really looks like to grow a company intentionally over three decades. Clay walks through several key turning points in the business, including the impact of Y2K, surviving the 2008 financial crisis, transitioning from project-based revenue to recurring revenue, and learning how to build a true sales organization instead of relying solely on founder-driven relationships. Purpose Under Pressure is brought to you in partnership with Sandler by the Ruby Group, serving sales professionals and sales organizations nationwide from their locations in Akron and Columbus, Ohio, in Capital Region, New York, and in Jacksonville, Florida Key Takeaways: – Scaling a business exposes weaknesses in systems and communication – Niche specialization can create powerful long-term growth – Shared language and systems improve accountability – Sales and service teams must avoid becoming isolated silos – Pre-sales engineers can protect both the customer and the company – The 2008 financial crisis forced many businesses to rethink revenue models – Recurring revenue creates more predictability than project work – AI and private equity are rapidly changing business landscapes – Optimism works best when paired with discipline and financial responsibility ——————- Helpful Links: Clay Archer, CEO at DPC Technology: https://www.dpctechnology.com/ Sandler by the Ruby Group: https://go.sandler.com/therubygroup/ Bryan Lefelhoc, Owner, Bryan Media Strategies: https://www.bryanmediastrategies.com/], about what it really looks like to grow a company intentionally over three decades. Clay walks through several key turning points in the business, including the impact of Y2K, surviving the 2008 financial crisis, transitioning from project-based revenue to recurring revenue, and learning how to build a true sales organization instead of relying solely on founder-driven relationships. Purpose Under Pressure is brought to you in partnership with Sandler by the Ruby Group [https://go.sandler.com/therubygroup/], serving sales professionals and sales organizations nationwide from their locations in Akron and Columbus, Ohio, in Capital Region, New York, and in Jacksonville, Florida Key Takeaways: – Scaling a business exposes weaknesses in systems and communication – Niche specialization can create powerful long-term growth – Shared language and systems improve accountability – Sales and service teams must avoid becoming isolated silos – Pre-sales engineers can protect both the customer and the company – The 2008 financial crisis forced many businesses to rethink revenue models – Recurring revenue creates more predictability than project work – AI and private equity are rapidly changing business landscapes – Optimism works best when paired with discipline and financial responsibility ——————- Helpful Links: Clay Archer, CEO at DPC Technology: https://www.dpctechnology.com/ [https://www.dpctechnology.com/] Sandler by the Ruby Group: https://go.sandler.com/therubygroup/ [https://go.sandler.com/therubygroup/] Bryan Lefelhoc, Owner, Bryan Media Strategies: https://www.bryanmediastrategies.com/ [https://www.bryanmediastrategies.com/]

28. mai 202630 min