AI and Citizen Services

AI-powered operations: Leveraging data for mission success

Federal agencies are increasingly data-driven, but the challenge lies in integrating, securing and operationalizing vast amounts of information. In this episode, experts explore how AI and analytics are transforming decision-making, enhancing situational awareness and improving mission readiness.  Kurt Steege, ThunderCat Technology's CTO, Bart Larango, federal industry advisor at Splunk, Daniel Buchholz, Red Cell Section chief for the U.S. Department of State and Mark Canter, CISO at the U.S. Government Accountability Office, discuss data security risks, ethical AI considerations and real-world use cases where agencies are leveraging AI for operational success.

The future of federal cloud modernization

As agencies continue their digital transformation, cloud adoption is essential for mission agility, security and efficiency. This episode dives into how agencies are tackling cloud migration, operational continuity and regulatory compliance while ensuring their systems remain resilient and cost-effective.  ThunderCat Technology's Cloud CTO Nic Perez, Deon James, AI Lead at Google Public Sector and Jeff Marshall, Director of Hosting and Compute at DISA discuss best practices for securing workloads, leveraging AI/ML for performance optimization and navigating federal procurement challenges.

Securing the cloud: Zero trust and beyond

Federal agencies are accelerating cloud adoption, but increasingly sophisticated cyber threats and regulatory mandates require a stronger approach to security. This episode explores how agencies can enhance visibility, improve risk prioritization and strengthen zero trust strategies. Experts discuss multi-cloud security challenges, compliance with federal mandates like FedRAMP and EO 14028, and the role of automation in incident response and vulnerability management.

AI and Citizen Services

Artificial Intelligence is revolutionizing how citizens interact with government agencies and access services. Leaders like Chief AI Officers (CAIOs), CX/EX Officers, and Chief Transformation Officers are driving impactful projects at the IRS, Social Security Administration, Department of Veterans Affairs, and beyond. Join CX pioneer Martha Dorris as she co-moderates this session, highlighting early successes and compelling case studies in AI-driven service delivery.