Best of Business

Carolyn Young: Retail NZ CEO on the increase in delivery fees in online shopping

2 min · 2. juli 2026
episode Carolyn Young: Retail NZ CEO on the increase in delivery fees in online shopping cover

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Finding a deal online is getting harder and harder, according to new reports. Delivery software firm Shippit has found standard New Zealand delivery fees have risen 30 cents this year, to an average of $10. Express delivery's gone up $3 to average $17.40 Retail NZ CEO Carolyn Young says it's down to global factors.  "When the Middle East crisis started, we know that freight companies increase their prices immediately."  LISTEN ABOVE See omnystudio.com/listener [https://omnystudio.com/listener] for privacy information.

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episode Paul Fuge: Consumer NZ spokesperson on the number of Kiwis switching power companies cover

Paul Fuge: Consumer NZ spokesperson on the number of Kiwis switching power companies

Kiwis are often told to look for the best deals on power, and they're not afraid to swap providers for a better price. So who's winning and who's losing the battle for those customers? Data from the Electricity Authority shows that Genesis Energy is the biggest loser here, with the company losing a net 35,015 customers in the year to June. Nova lost 9059, Manawa 3329 and Mercury 2706. On the opposite end, Contact gained 20,577, Electric Kiwi gained 11,590 and Meridian gained 10,288.  Consumer NZ Paul Fuge says the energy market is quite volatile, and many companies have been making changes to keep up. LISTEN ABOVE See omnystudio.com/listener [https://omnystudio.com/listener] for privacy information.

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