E711. The Field-Tested Change Order Checklist: Get Paid for Every Add-On

E717. Stop Selling Products, Start Selling Experiences: Hooking Your Ideal Client

Caleb talks with branding expert John Dalton [https://www.johntdalton.com/] about how contractors can move beyond basic advertising and build a brand that actually connects. Dalton explains why strong branding starts with the customer's emotional experience, not just a list of services. He shares the importance of "Clarity plus Consistency," the value of vehicle wraps for tradespeople, and why simple, direct messaging beats clever marketing every time. Key Takeaways: * Sell the emotional experience and the "feeling" your work provides rather than just the technical features of your service. * Prioritize your vehicle wraps as your most valuable marketing asset by ensuring they are clear, clean, and legible from a distance. * Adopt a "less is more" philosophy by removing at least one unnecessary element from every design to improve clarity and reduce cognitive overload. * Ensure absolute consistency across your brand by using the exact same fonts and color tones for every customer-facing piece of media. * Embrace humility by admitting when you lack expertise in areas like marketing and proactively seeking guidance from professionals to grow. Connect with Auman Landscape 📺 YouTube https://www.youtube.com/@AumanLandscape [https://www.youtube.com/@AumanLandscape] 🌐 All Links https://linktr.ee/AumanLandscape [https://linktr.ee/AumanLandscape] 📸 Instagram https://www.instagram.com/aumanlandscapellc/ [https://www.instagram.com/aumanlandscapellc/] 👷 👷‍♂️ 👷‍♀️ The Hardsacpe Academy https://www.thehardscapeacademy.com/ [https://www.thehardscapeacademy.com/] 👫 👩‍❤️‍👨 Together In The Trades https://www.togetherinthetrades.com/ [https://www.togetherinthetrades.com/] Episode Sponsors 📸 CompanyCam – Get 50% off for 2 months https://companycam.com/auman [https://companycam.com/auman] 💰 Cycle CPA – Save $200 https://cyclecpa.com [https://cyclecpa.com/] Use code: AUMAN 🛠 LMN Software – Save on onboarding https://golmn.com [https://golmn.com/] Use code: AUMAN 🚜⚙️🛠️ Steelwrist https://linktr.ee/AumanLandscape [https://linktr.ee/AumanLandscape] 🛠 Leanscaperhttps://leanscaper.com/ 🚜 Equip https://www.equipexposition.com/ [https://www.equipexposition.com/]Use code: AUMAN 💰 John Pajakhttps://johnpajak.com [https://www.johnpajak.com/] 🧠 🎯 💡 FRWRD Coachinghttps://www.frwrdcoaching.com/ [https://www.frwrdcoaching.com/]

E716. From Bartender to $30M: Jason Cromley's Hidden Creek Success Story

Caleb interviews Jason Cromley [https://www.instagram.com/hiddencreeklandscaping/], the co-founder of Hidden Creek Landscaping [https://www.hiddencreeklandscaping.com/]. Based in Columbus, Ohio, Cromley recounts how he and his partner scaled their business from a $30,000 startup to a $30 million enterprise over nearly three decades. The discussion highlights the transition from manual labor to strategic business management, emphasizing the importance of financial literacy, budgeting through software like LMN, and implementing the Entrepreneurial Operating System (EOS). Cromley shares leadership insights on reading client expectations, navigating high-stakes growth, and the necessity of tenacity in the green industry. Additionally, the conversation explores the unique culture of open sharing among landscaping professionals and the challenges of integrating company acquisitions. Key Takeaways: * Embrace tenacity and grit as the foundational drivers for long-term success, regardless of where you start. * Master the skill of reading people and setting clear expectations early to build stronger professional and personal relationships. * Implement structured business systems and budgets to gain a clear understanding of your finances and scale your operations effectively. * Create hard boundaries for work-life balance by committing to external activities, such as coaching or family events, that force you to leave the office on time. * Focus on delegating tasks to specialized experts and building a strong leadership team to overcome growth plateaus and elevate your role within your organization. Connect with Auman Landscape 📺 YouTube https://www.youtube.com/@AumanLandscape [https://www.youtube.com/@AumanLandscape] 🌐 All Links https://linktr.ee/AumanLandscape [https://linktr.ee/AumanLandscape] 📸 Instagram https://www.instagram.com/aumanlandscapellc/ [https://www.instagram.com/aumanlandscapellc/] 👷 👷‍♂️ 👷‍♀️ The Hardsacpe Academy https://www.thehardscapeacademy.com/ [https://www.thehardscapeacademy.com/] 👫 👩‍❤️‍👨 Together In The Trades https://www.togetherinthetrades.com/ [https://www.togetherinthetrades.com/] Episode Sponsors 📸 CompanyCam – Get 50% off for 2 months https://companycam.com/auman [https://companycam.com/auman] 💰 Cycle CPA – Save $200 https://cyclecpa.com [https://cyclecpa.com/] Use code: AUMAN 🛠 LMN Software – Save on onboarding https://golmn.com [https://golmn.com/] Use code: AUMAN 🚜⚙️🛠️ Steelwrist https://linktr.ee/AumanLandscape [https://linktr.ee/AumanLandscape] 🛠 Leanscaperhttps://leanscaper.com/ 🚜 Equip https://www.equipexposition.com/ [https://www.equipexposition.com/]Use code: AUMAN 💰 John Pajakhttps://johnpajak.com [https://www.johnpajak.com/] 🧠 🎯 💡 FRWRD Coachinghttps://www.frwrdcoaching.com/ [https://www.frwrdcoaching.com/]

E715. How to Scale Your Green Industry Business with Paid Ads

Caleb's guest is Doug Sirkoch from UpRoute [https://www.uproute.com/], a marketing agency specializing in the green industry. The conversation focuses on digital advertising strategies for landscaping and hardscaping businesses, specifically highlighting the importance of tracking metrics like customer acquisition cost (CAC) and lifetime value (LTV). Doug explains the mechanics of Google Ads and the auction-based system that determines search rankings, while emphasizing that fundamental business practices like high-quality reviews remain essential. He also touch upon Facebook retargeting and the necessity of having a professional website to convert leads effectively. The episode provides a roadmap for contractors to use paid media as a scalable lever for business growth and diagnostic improvement. Key Takeaways: * Calculate your customer acquisition cost and lifetime value to ensure your marketing spend is actually driving long-term profitability. * Maintain high-quality website content and professional imagery to establish authority and attract premium, high-paying clients. * Differentiate your business from large corporations by prioritizing personal communication and responding to leads as quickly as possible. * Commit to a consistent, long-term advertising strategy rather than turning ads on and off to allow search algorithms to optimize your results over time. * Implement retargeting campaigns on social media to stay in front of potential customers who have already shown interest in your high-ticket services. Connect with Auman Landscape 📺 YouTube https://www.youtube.com/@AumanLandscape [https://www.youtube.com/@AumanLandscape] 🌐 All Links https://linktr.ee/AumanLandscape [https://linktr.ee/AumanLandscape] 📸 Instagram https://www.instagram.com/aumanlandscapellc/ [https://www.instagram.com/aumanlandscapellc/] 👷 👷‍♂️ 👷‍♀️ The Hardsacpe Academy https://www.thehardscapeacademy.com/ [https://www.thehardscapeacademy.com/] 👫 👩‍❤️‍👨 Together In The Trades https://www.togetherinthetrades.com/ [https://www.togetherinthetrades.com/] 🎓 LeanScaper's People Intensive 📍 Chicago, IL 📅 June 15–16, 2026 Learn more and register here: https://leanscaper.com/events/people-intensive?utm_medium=affiliate&utm_campaign=28288176-affiliate_referrals&utm_source=Caleb%20Auman&affiliate_id=54124943503 [https://leanscaper.com/events/people-intensive?utm_medium=affiliate&utm_campaign=28288176-affiliate_referrals&utm_source=Caleb%20Auman&affiliate_id=54124943503] Episode Sponsors 📸 CompanyCam – Get 50% off for 2 months https://companycam.com/auman [https://companycam.com/auman] 💰 Cycle CPA – Save $200 https://cyclecpa.com [https://cyclecpa.com/] Use code: AUMAN 🛠 LMN Software – Save on onboarding https://golmn.com [https://golmn.com/] Use code: AUMAN 🚜⚙️🛠️ Steelwrist https://linktr.ee/AumanLandscape [https://linktr.ee/AumanLandscape] 🛠 Leanscaperhttps://leanscaper.com/ 🚜 Equip https://www.equipexposition.com/ [https://www.equipexposition.com/]Use code: AUMAN 💰 John Pajakhttps://johnpajak.com [https://www.johnpajak.com/] 🧠 🎯 💡 FRWRD Coachinghttps://www.frwrdcoaching.com/ [https://www.frwrdcoaching.com/]

E714. Mentorship vs. College: Why Sam Fink Traded a Degree for Real-World Coaching

Caleb interviews Sam Fink, the young owner of Avid Landscapes [https://www.instagram.com/avidlandscapes/]. The conversation highlights Fink's professional evolution from a childhood lawn mower to a business owner focused on high-end planting and design. Throughout the episode, the two men discuss the transformative impact of mentorship, industry coaching, and professional networking on their careers. They address common operational struggles, such as the difficulty of saying no to unsuitable projects and the importance of meticulous job documentation. Key Takeaways: * Stop being a "chronic yes man" and start declining projects or requests that do not align with your primary goals or ideal client profile. * Prioritize investing in mentorship and high-level peer groups over traditional education if you want to accelerate your practical business knowledge. * Create written standard operating procedures and use job documentation tools to provide clarity for your team and protect your business from liability. * Practice extreme discipline with digital distractions by identifying and slaying the "dragons" like social media that pull you away from your work. * Implement 90-day sprints and use a physical calendar to track daily wins in order to build momentum toward your long-term objectives. Connect with Auman Landscape 📺 YouTube https://www.youtube.com/@AumanLandscape [https://www.youtube.com/@AumanLandscape] 🌐 All Links https://linktr.ee/AumanLandscape [https://linktr.ee/AumanLandscape] 📸 Instagram https://www.instagram.com/aumanlandscapellc/ [https://www.instagram.com/aumanlandscapellc/] 👷 👷‍♂️ 👷‍♀️ The Hardsacpe Academy https://www.thehardscapeacademy.com/ [https://www.thehardscapeacademy.com/] 👫 👩‍❤️‍👨 Together In The Trades https://www.togetherinthetrades.com/ [https://www.togetherinthetrades.com/] 🎓 LeanScaper's People Intensive 📍 Chicago, IL 📅 June 15–16, 2026 Learn more and register here: https://leanscaper.com/events/people-intensive?utm_medium=affiliate&utm_campaign=28288176-affiliate_referrals&utm_source=Caleb%20Auman&affiliate_id=54124943503 [https://leanscaper.com/events/people-intensive?utm_medium=affiliate&utm_campaign=28288176-affiliate_referrals&utm_source=Caleb%20Auman&affiliate_id=54124943503] Episode Sponsors 📸 CompanyCam – Get 50% off for 2 months https://companycam.com/auman [https://companycam.com/auman] 💰 Cycle CPA – Save $200 https://cyclecpa.com [https://cyclecpa.com/] Use code: AUMAN 🛠 LMN Software – Save on onboarding https://golmn.com [https://golmn.com/] Use code: AUMAN 🚜⚙️🛠️ Steelwrist https://linktr.ee/AumanLandscape [https://linktr.ee/AumanLandscape] 🛠 Leanscaperhttps://leanscaper.com/ 🚜 Equip https://www.equipexposition.com/ [https://www.equipexposition.com/]Use code: AUMAN 💰 John Pajakhttps://johnpajak.com [https://www.johnpajak.com/] 🧠 🎯 💡 FRWRD Coachinghttps://www.frwrdcoaching.com/ [https://www.frwrdcoaching.com/]

E713. Breaking Down Our Sales & Tech Workflow.

This episode details the professional systems and operational philosophy used by Caleb Auman to manage a successful landscaping business. It highlights how specialized software and rigorous processes are essential for transforming a chaotic workload into a controlled, profitable enterprise. Caleb outlines a structured sales funnel, starting from the initial lead qualification and moving through detailed onsite measurements, design fees, and strategic payment schedules. Key tools like LMN, Company Cam, and Leanscaper are identified as the backbone of the company's "tech stack" for documentation and job costing. Key Takeaways: * Implement a strict lead qualification script to ensure you only spend time on projects that are a genuine fit for your business. * Always schedule the next appointment before finishing your current interaction so the client never has to wonder about the next step in the process. * Move away from 50/50 payment structures in favor of smaller, more frequent draws to protect your company's cash flow and minimize financial risk. * Establish a daily mid-day communication huddle with your team to sync on progress, set clear goals for the next day, and identify any immediate resource needs. * Approach sales by positioning the client as the hero of the story and yourself as the expert guide who helps them conquer their project's specific challenges. Connect with Auman Landscape 📺 YouTube https://www.youtube.com/@AumanLandscape [https://www.youtube.com/@AumanLandscape] 🌐 All Links https://linktr.ee/AumanLandscape [https://linktr.ee/AumanLandscape] 📸 Instagram https://www.instagram.com/aumanlandscapellc/ [https://www.instagram.com/aumanlandscapellc/] 👷 👷‍♂️ 👷‍♀️ The Hardsacpe Academy https://www.thehardscapeacademy.com/ [https://www.thehardscapeacademy.com/] 👫 👩‍❤️‍👨 Together In The Trades https://www.togetherinthetrades.com/ [https://www.togetherinthetrades.com/] 🎓 LeanScaper's People Intensive 📍 Chicago, IL 📅 June 15–16, 2026 Learn more and register here: https://leanscaper.com/events/people-intensive?utm_medium=affiliate&utm_campaign=28288176-affiliate_referrals&utm_source=Caleb%20Auman&affiliate_id=54124943503 [https://leanscaper.com/events/people-intensive?utm_medium=affiliate&utm_campaign=28288176-affiliate_referrals&utm_source=Caleb%20Auman&affiliate_id=54124943503] Episode Sponsors 📸 CompanyCam – Get 50% off for 2 months https://companycam.com/auman [https://companycam.com/auman] 💰 Cycle CPA – Save $200 https://cyclecpa.com [https://cyclecpa.com/] Use code: AUMAN 🛠 LMN Software – Save on onboarding https://golmn.com [https://golmn.com/] Use code: AUMAN 🚜⚙️🛠️ Steelwrist https://linktr.ee/AumanLandscape [https://linktr.ee/AumanLandscape] 🛠 Leanscaperhttps://leanscaper.com/ 🚜 Equip https://www.equipexposition.com/ [https://www.equipexposition.com/]Use code: AUMAN 💰 John Pajakhttps://johnpajak.com [https://www.johnpajak.com/] 🧠 🎯 💡 FRWRD Coachinghttps://www.frwrdcoaching.com/ [https://www.frwrdcoaching.com/]