Less Chatter, More Matter: The Communications Podcast

Are generational communication preferences fact or fiction? This episode of the Less Chatter, More Matter podcast dives into one of the hottest topics from the 2025 IABC World Conference: navigating communication across multiple generations in the workplace.  From Gen Z to Boomers and beyond, we explore whether the so-called generational divide is backed by evidence or built on unhelpful stereotypes. We unpack why some assumptions may be doing more harm than good and we offer three powerful strategies for communicators to break down generational bias, build psychological safety, and connect more meaningfully with employees, regardless of their age. Whether you lead teams, create change communications, or just want to challenge the status quo, this episode will shift your perspective on how to truly understand and engage your audience. Plus, it'll give you some insights onto stereotyping and how sometimes, it doesn't do us any good! So, listen in now. Links mentioned in this episode: * 90 minute Strategy Power Session [https://www.heymelcomms.training/strategy-power-session] * Public workshops and training [https://www.heymelcomms.training/public-workshops] * Less Chatter, More Matter - Mel’s book [https://www.lesschattermorematter.com/] * Topic in Ten - have your say! [https://us6.list-manage.com/survey?u=a4e0f5f80596568d857875e0d&id=13c1f31bdc] * Template packs [https://www.heymelcomms.training/shop] * Change Isn't Hard! - Mel's book [https://amzn.asia/d/09lYBUhD] * Sign up here to the fortnightly mail out of free resources! [https://training.us6.list-manage.com/profile?u=a4e0f5f80596568d857875e0d&id=89b2354fad&e=%5BUNIQID%5D&c=742f306292] Say hi! Follow me on LinkedIn [https://www.linkedin.com/in/melanieloy/]Find out what I'm up to Instagram [https://www.instagram.com/heymel.comms/]Check out my website [https://www.heymelcomms.training/] Ask a question [https://forms.gle/1W5aEvdAjFYKXXKv9]

In this special episode of Less Chatter, More Matter, recorded live from the IABC World Conference in Whistler, we explore how to refresh and reframe change communication in a world where attention is fragmented and information overload is the norm. Too often, communicators fall back on familiar tools and templates when managing change initiatives... but with today’s audiences juggling endless priorities and digital distractions, those traditional approaches may no longer be fit for purpose. In this episode, we share five practical ways to shift your communication strategy and achieve stronger cut-through and connection. We discuss how to align your communication rhythm with what your audience actually needs, experiment with different formats and delivery styles, and remove unnecessary complexity from your messaging. We also reflect on how relevance, timing, and empathy can significantly enhance how your message is received and acted upon. Whether you're overseeing a major transformation or supporting localised operational change, this episode offers thoughtful, experience-based guidance to help you deliver communication that genuinely supports people through change. Listen in now. Enrol now for early bird pricing! Our 2025 Crisis Communication Skills Virtual Bootcamps are open for enrolment. Get in quick to secure your spot and discounted pricing. Find out more here [https://www.buzzsprout.com/crisis-communication-bootcamp]. Links mentioned in this episode: * 90 minute Strategy Power Session [https://www.heymelcomms.training/strategy-power-session] * Public workshops and training [https://www.heymelcomms.training/public-workshops] * Less Chatter, More Matter - Mel’s book [https://www.lesschattermorematter.com/] * Topic in Ten - have your say! [https://us6.list-manage.com/survey?u=a4e0f5f80596568d857875e0d&id=13c1f31bdc] * Template packs [https://www.heymelcomms.training/shop] * Change Isn't Hard! - Mel's book [https://amzn.asia/d/09lYBUhD] * Sign up here to the fortnightly mail out of free resources! [https://training.us6.list-manage.com/profile?u=a4e0f5f80596568d857875e0d&id=89b2354fad&e=%5BUNIQID%5D&c=742f306292] Say hi! Follow me on LinkedIn [https://www.linkedin.com/in/melanieloy/]Find out what I'm up to Instagram [https://www.instagram.com/heymel.comms/]Check out my website [https://www.heymelcomms.training/] Ask a question [https://forms.gle/1W5aEvdAjFYKXXKv9]

In this episode of the Less Chatter, More Matter podcast, we dive into one of the trickiest parts of being a communicator: managing challenging relationships with stakeholders who just don’t get it.  Whether it's clashing with HR, navigating gatekeeping internal comms teams, dealing with leaders who think they know best, or trying to manage change in a project where everyone expects comms to do all the heavy lifting—we address it all, and we share all the practical, tried-and-tested techniques to help you shift from frustration to influence. Tune in if you're tired of battling egos, getting overlooked, or being undervalued as a comms pro, this episode is packed with strategies that will help you reframe the conversation and earn your seat at the table. Enrol now for early bird pricing! Our 2025 Crisis Communication Skills Virtual Bootcamps are open for enrolment. Get in quick to secure your spot and discounted pricing. Find out more here [https://www.buzzsprout.com/crisis-communication-bootcamp]. Links mentioned in this episode: * 90 minute Strategy Power Session [https://www.heymelcomms.training/strategy-power-session] * Public workshops and training [https://www.heymelcomms.training/public-workshops] * Less Chatter, More Matter - Mel’s book [https://www.lesschattermorematter.com/] * Topic in Ten - have your say! [https://us6.list-manage.com/survey?u=a4e0f5f80596568d857875e0d&id=13c1f31bdc] * Template packs [https://www.heymelcomms.training/shop] * Change Isn't Hard! - Mel's book [https://amzn.asia/d/09lYBUhD] * Sign up here to the fortnightly mail out of free resources! [https://training.us6.list-manage.com/profile?u=a4e0f5f80596568d857875e0d&id=89b2354fad&e=%5BUNIQID%5D&c=742f306292] Say hi! Follow me on LinkedIn [https://www.linkedin.com/in/melanieloy/]Find out what I'm up to Instagram [https://www.instagram.com/heymel.comms/]Check out my website [https://www.heymelcomms.training/] Ask a question [https://forms.gle/1W5aEvdAjFYKXXKv9]

Clear communication isn’t about using big words or sounding clever. It’s about making sure your message lands.  In this episode of Less Chatter, More Matter, we are sharing 7 practical tips to help you simplify your communication so it’s easier for your audience to understand and act on. Whether you're dealing with senior leaders, change-resistant teams, or complex topics that need breaking down, these tips will help you bring more clarity, confidence and cut-through to your message. We’ll talk about how to: * Ditch jargon without losing credibility * Use structure to your advantage * Leverage visuals (and even AI tools) to enhance understanding * Avoid common clarity-killers in your writing and presentations So, in the interest of simplifying the complex - if you’ve ever been told your message is “too long,” “too technical,” or “not quite clear”, this one’s for you. Tune in now and start making your comms easier to understand. Enrol now for early bird pricing! Our 2025 Crisis Communication Skills Virtual Bootcamps are open for enrolment. Get in quick to secure your spot and discounted pricing. Find out more here [https://www.buzzsprout.com/crisis-communication-bootcamp]. Links mentioned in this episode: * 90 minute Strategy Power Session [https://www.heymelcomms.training/strategy-power-session] * Public workshops and training [https://www.heymelcomms.training/public-workshops] * Less Chatter, More Matter - Mel’s book [https://www.lesschattermorematter.com/] * Topic in Ten - have your say! [https://us6.list-manage.com/survey?u=a4e0f5f80596568d857875e0d&id=13c1f31bdc] * Template packs [https://www.heymelcomms.training/shop] * Change Isn't Hard! - Mel's book [https://amzn.asia/d/09lYBUhD] * Sign up here to the fortnightly mail out of free resources! [https://training.us6.list-manage.com/profile?u=a4e0f5f80596568d857875e0d&id=89b2354fad&e=%5BUNIQID%5D&c=742f306292] Say hi! Follow me on LinkedIn [https://www.linkedin.com/in/melanieloy/]Find out what I'm up to Instagram [https://www.instagram.com/heymel.comms/]Check out my website [https://www.heymelcomms.training/] Ask a question [https://forms.gle/1W5aEvdAjFYKXXKv9]

Effective communication isn’t a nice-to-have for leaders, it’s essential. But here’s the problem: 9 out of 10 employees say their leaders aren’t cutting it when it comes to communication, and 6 out of 10 new managers receive zero training in this space. No wonder so many leaders are overwhelmed and underperforming. In this episode of Less Chatter, More Matter, we explore five practical, no-cost ways leaders can improve how they connect, share, and support their teams. Even if you're in your first leadership role or mentoring someone who is, these strategies will help cut through the noise and bring more clarity, trust, and impact to your comms. What you'll learn: * How to ask your team what they actually want from communication (and keep asking) * Why setting a predictable rhythm builds trust and reduces confusion * The value of short, sharp messaging (and the danger of email overload) * Why it’s okay to say “I don’t know”—as long as you follow up * How showing up authentically builds stronger relationships and drives change  Leadership communication isn’t about being perfect. It’s about being intentional, consistent, and human. Let’s get into it. Enrol now for early bird pricing! Our 2025 Crisis Communication Skills Virtual Bootcamps are open for enrolment. Get in quick to secure your spot and discounted pricing. Find out more here [/crisis-communication-bootcamp]. Links mentioned in this episode: * 90 minute Strategy Power Session [https://www.heymelcomms.training/strategy-power-session] * Public workshops and training [https://www.heymelcomms.training/public-workshops] * Less Chatter, More Matter - Mel’s book [https://www.lesschattermorematter.com/] * Topic in Ten - have your say! [https://us6.list-manage.com/survey?u=a4e0f5f80596568d857875e0d&id=13c1f31bdc] * Template packs [https://www.heymelcomms.training/shop] * Change Isn't Hard! - Mel's book [https://amzn.asia/d/09lYBUhD] * Sign up here to the fortnightly mail out of free resources! [https://training.us6.list-manage.com/profile?u=a4e0f5f80596568d857875e0d&id=89b2354fad&e=%5BUNIQID%5D&c=742f306292] Say hi! Follow me on LinkedIn [https://www.linkedin.com/in/melanieloy/]Find out what I'm up to Instagram [https://www.instagram.com/heymel.comms/]Check out my website [https://www.heymelcomms.training/] Ask a question [https://forms.gle/1W5aEvdAjFYKXXKv9]