EP42 - 7 Deadly Sins of Business

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Send us a text [https://www.buzzsprout.com/twilio/text_messages/2144875/open_sms] In this episode of Polishing Profits, We explore the first of the seven deadly sins of business management - pride. We discuss how pride can manifest in business decisions, neglecting customer and employee feedback, taking on inappropriate projects, and being resistant to change.

How to Diagnose Your Cleaning Business Health in 30 Minutes

Is your cleaning business actually healthy, or are you just staying busy? Most commercial cleaning and janitorial business owners confuse the two. In this episode, Mark Anderson, Sharon Cowan CBSE, and Edwin Eaton walk you through a 5-area diagnostic framework you can run on your own business today to find out exactly where you stand, and what to fix first. What we cover: ✅ Cash flow: are you getting paid on time, or just getting paid eventually? ✅ Profitability: your gross margin should be between 45-55% - do you know yours? ✅ People: your 90-day retention rate and what your call-out numbers really tell you ✅ Operations: are jobs getting done right without you being there? ✅ Sales pipeline: if your biggest account left tomorrow, what would replace it? As Mark puts it: "You cannot build a better business if you do not know what is broken." Whether you are doing $300K or $2M a year, these five areas are measurable, actionable, and critical to the long-term health of your company. 📌 Subscribe so you do not miss the deep-dive episodes on each of these five areas. 🔗 Connect with Sharon Cowan / CBCG: https://cleaningbusinessconsultinggroup.com [https://cleaningbusinessconsultinggroup.com] 🔗 Connect with Edwin Eaton / Cinch Janitorial Software: https://cleancinch.com [https://cleancinch.com] 🔗 Blueprint Janitorial Coaching: https://blueprintjanitorial.com [https://blueprintjanitorial.com] 🔗 Connect with Mark Anderson / TPGI: https://tpginow.com [https://tpginow.com] STAY CONNECTED: YouTube: @PolishingProfits Instagram: Polishingprofits_podcast Facebook: Polishing Profits Podcast TikTok: polishing.profits Chapters: 0:00 Is your cleaning business healthy or just busy? 1:00 The 5-area diagnostic framework 2:30 Area 1: Cash flow check 5:00 Area 2: Profitability and gross margin 8:30 Area 3: People and retention 11:30 Area 4: Operations check 13:00 Area 5: Sales pipeline 16:00 Deeper dive: pulling your 90-day bank statements 20:00 Gross margin breakdown: what goes into COGS 25:00 People check: 90-day retention and call-out rates 27:00 Operations: inspections and client pulse checks 30:00 Pipeline: what is actually waiting for an answer? 35:00 Call to action and closing ABOUT THE HOSTS: Edwin Eaton is the owner of iPro Building Services, a multi-state janitorial company honored three times on the Inc. 5000 list. He is also the founder of Cinch Janitorial Software and host of the Built After Hours podcast. Sharon Cowan, CBSE is the Chairman and President of Cleaning Business Consulting Group (CBCG), a results-oriented consulting firm with 30 years of janitorial industry experience. She is a published author, industry speaker, and Forensic Expert in the Janitorial Industry. Mark Anderson has spent 50 years building, scaling, and successfully exiting cleaning and facilities service businesses, including an eight-figure company and a seven-figure franchise organization. #cleaningbusiness #janitorialbusiness #commercialcleaning #cleaningcompany #businesshealth #cashflow #cleaningbusinesstips #polishingprofits #cleaningpodcast

10. juni 202626 min

EP42 - 7 Deadly Sins of Business - Pride

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