The ISO Review Podcast

Click here to learn about our new DIY ISO 9001 program using AI [https://bit.ly/DIYISO] Welcome to the ISO Review Podcast. In this episode, Howard and Jim discuss an innovative approach to traditional root cause analysis inspired by the work of Michael Kent Hart [https://human.ca/]. In this approach, there is a shift in focus from traditional root cause analysis and blame to a more positive, future-focused strategy centered on “intention in the workplace.”  Mike's explanation of his work:  https://human.ca/conscious-human-intention-in-the-workplace/ [https://human.ca/conscious-human-intention-in-the-workplace/] DISCUSSION 1. Introduction of Root Cause Analysis and Corrective/Preventive Action in ISO 9001 * The ongoing importance and function of corrective actions in management systems 2. Turning Root Cause Analysis on Its Head: Intention-Based Approach * Introduction of alternative approach inspired by Mike Hart’s work * Focus on positive outcomes rather than negative issues 3. Business Impact of Errors and the Importance of Process Improvement * Mathematical impact of errors on profit margins * Effects of errors on morale and productivity * The link between reducing errors and organizational performance 4. Case Study Example: British Airways & The Customer Experience * Traditional root cause approach: problem-focused * Intention-based approach: Creating the “ultimate customer experience”  5. Implementation of Intention in Corrective Actions * Shifting from blame and failure to purpose and growth 6. Vision-Guided System Improvement * The power of envisioning a future, ideal state for processes * Encouragement of cross-functional teams and broad participation * Role of top management 7. Intentionality, Engagement, and Psychological Safety * Intention as a driver of open communication and team engagement * The importance of psychological safety and fear reduction * Creating a learning culture & Ensuring future state improvements 8. Next Steps and Future Episode Plans * Proposal to interview Mike Hart on a future episode NEXT STEPS We appreciate your likes & comments, and shares.    Click here to visit the SimplifyISO [https://simplifyiso.com/] website. Click here to visit the International Management System Institute [https://imsipro.org/] website and learn how to become a Certified ISO Management System Professional. Links to Conformance1's free online Gap Checklists: ISO 9001 - https://conformance1.com/iso9001-gap-assessment-register/ [https://conformance1.com/iso9001-gap-assessment-register/] ISO 27001 - https://conformance1.com/iso-27001-gap-checklist-dashboard/ [https://conformance1.com/iso-27001-gap-checklist-dashboard/] Learn more about Jim on LinkedIn & YouTube. LinkedIn [https://www.linkedin.com/in/simplifyiso/] LinkedIn Articles [https://www.linkedin.com/in/simplifyiso/detail/recent-activity/posts] YouTube [https://www.youtube.com/channel/UCrt2Hgj-5AjHKEvyf2ssZ8g] Click here to learn more about the Coaching and Podcast Services provided by Fox Coaching, Inc. [https://foxcoaching.com/] Click here to learn more about Michael Hart, Founder and CEO of HUMAN - https://human.ca/about/ [https://human.ca/about/] KEYWORDS Quality Management System, Root Cause Analysis, ISO Review Podcast, SimplifyISO

Click here to learn about our new DIY ISO 9001 program using AI [https://bit.ly/DIYISO] Welcome to the ISO Review Podcast. In this episode, Howard and Jim continue with a video series designed to help organizations simplify the process of ISO 9001 certification, using a do-it-yourself approach. Jim shares the journey behind creating the Simplify ISO platform—a user-friendly, cost-effective solution designed for small to mid-sized businesses looking to efficiently implement, maintain, and get certified without the headache. You'll hear how the platform addresses common pain points like document control, nonconformance management, and audit scheduling—all with the help of AI-driven tools and step-by-step guidance. Don’t forget to check out the accompanying video on the Simplify ISO website and YouTube Channel for a complete visual walkthrough! DISCUSSION 1. The three main “thorns in the side” for people managing ISO management systems? 2. How has the requirement for tracking document revisions in ISO standards changed since 2015, and how does the Simplify ISO tool support current requirements? 3. What are some benefits of automating document control and version management in an ISO management system? 4. Why is it important to properly document and complete non-conformances? 5. What role does AI play in the “do it yourself” approach for building an ISO management system? 6. How can organizations use the internal audit checklist and action sheets to ensure findings are properly tracked and addressed? 7. What are the customizable features within the Simplify ISO tool when it comes to tracking non-conformances and audit findings? 8. What is the importance of linking audit findings to the non-conformance system, and why this is often a challenge for organizations? 9. How does the tool’s built-in notification system help users stay on top of corrective actions and non-conformance closure deadlines? 10. Reflecting on the “help pages” and AI prompt examples shared, how might using these resources accelerate and enhance the ISO implementation process for a company? NEXT STEPS Please follow us on your preferred podcast directory. We appreciate your likes & comments, and shares.    Click here [https://simplifyiso.com/]to visit the SimplifyISO [https://simplifyiso.com/] website. Click here [https://imsipro.org/]to visit the International Management System Institute [https://imsipro.org/] website and learn how to become a Certified ISO Management System Professional. Click here to get Conformance1's free online Gap Checklists: ISO 9001 - https://conformance1.com/iso9001-gap-assessment-register/ [https://conformance1.com/iso9001-gap-assessment-register/] ISO 27001 - https://conformance1.com/iso-27001-gap-checklist-dashboard/ [https://conformance1.com/iso-27001-gap-checklist-dashboard/] Learn more about Jim on LinkedIn & YouTube. LinkedIn [https://www.linkedin.com/in/simplifyiso/] LinkedIn Articles [https://www.linkedin.com/in/simplifyiso/detail/recent-activity/posts] YouTube [https://www.youtube.com/channel/UCrt2Hgj-5AjHKEvyf2ssZ8g] Click here [https://foxcoaching.com/]to learn more about the Coaching and Podcast Services provided by Fox Coaching, Inc. [https://foxcoaching.com/] KEYWORDS Information Security, DIY ISO, AI Prompts, Online Forms, ISO Certification, ISO Review Podcast, SimplifyISO, Podcast #InformationSecurity #DIYISO #AIPrompts #OnlineForms #ISOCertification #ISOReviewPodcast #SimplifyISO #Podcast

Click here to learn about our new DIY ISO 9001 program using AI [https://bit.ly/DIYISO] Welcome to the ISO Review Podcast. In this episode, Howard and Jim continue with a video series designed to help organizations simplify the process of ISO 9001 certification, especially if you're considering a do-it-yourself approach. With more than three decades of ISO consulting experience, Jim shares the journey behind creating the Simplify ISO platform—a user-friendly, cost-effective solution designed for small to mid-sized businesses looking to efficiently implement, maintain, and get certified without the headache. You'll hear how the platform addresses common pain points like document control, nonconformance management, and audit scheduling—all with the help of AI-driven tools and step-by-step guidance. Whether you're a solo entrepreneur, a quality professional looking to branch out, or a business owner ready to take the plunge into ISO certification, this episode offers valuable tips, real-world examples, and a guided look at the Simplify ISO system in action. Don’t forget to check out the accompanying video on the Simplify ISO website and YouTube Channel for a complete visual walkthrough! DISCUSSION 00:00 "ISO Review Podcast Overview" 05:25 "Exploring the World of ISO Training" 06:55 "PowerPoint Tips & WordPress Potential" 10:28 ISO Certification Challenges: Key Areas 14:20 Career Advancement through Certification 17:48 "End-to-End Process Mapping Guide" 22:41 ISO 9001 Clause 4 Guidance 26:46 Personalized System Implementation Solution 30:09 "AI's Role in ISO Certification" 33:52 "Customer-Driven Platform Evolution" 35:49 ISO Certification Overview Series LEARN MORE Click here [https://conformance1.com/iso9001-gap-assessment-register/]to try Conformance1's free online ISO 9001 Gap Checklist. [https://conformance1.com/iso9001-gap-assessment-register/] UPCOMING EPISODES Howard [https://www.linkedin.com/in/foxcoachinginc/]and Jim [https://www.linkedin.com/in/simplifyiso/] will continue the live demonstration of the Do-It-Yourself (DIY) building of an ISO Management System using Artificial Intelligence (AI) to facilitate the completion of the standards in the sections. We'll focus further on the implementation of DIY ISO Management System. NEXT STEPS Please follow us on your preferred podcast directory. We appreciate your likes & comments, and shares.    Click here [https://simplifyiso.com/]to visit the SimplifyISO [https://simplifyiso.com/] website. Click here [https://imsipro.org/]to visit the International Management System Institute [https://imsipro.org/] website and learn how to become a Certified ISO Management System Professional. Learn more about Jim on LinkedIn & YouTube. LinkedIn [https://www.linkedin.com/in/simplifyiso/] LinkedIn Articles [https://www.linkedin.com/in/simplifyiso/detail/recent-activity/posts] YouTube [https://www.youtube.com/channel/UCrt2Hgj-5AjHKEvyf2ssZ8g] Click here [https://foxcoaching.com/]to learn more about the Coaching and Podcast Services provided by Fox Coaching, Inc. [https://foxcoaching.com/] KEYWORDS Information Security, DIY ISO, AI Prompts, Online Forms, ISO Certification, ISO Review Podcast, SimplifyISO, Podcast, Podcast Interview #InformationSecurity #DIYISO #AIPrompts #OnlineForms #ISOCertification #ISOReviewPodcast #SimplifyISO #Podcast #PodcastInterview

Click here to learn about our new DIY ISO 9001 program using AI [https://bit.ly/DIYISO] Welcome to the ISO Review Podcast. In this episode, Howard and Jim kick off a special new video series designed to help organizations simplify the process of ISO 9001 certification, especially if you're considering a do-it-yourself approach. With more than three decades of ISO consulting experience, Jim shares the journey behind creating the Simplify ISO platform—a user-friendly, cost-effective solution designed for small to mid-sized businesses looking to efficiently implement, maintain, and get certified without the headache. You'll hear how the platform addresses common pain points like document control, nonconformance management, and audit scheduling—all with the help of AI-driven tools and step-by-step guidance. Whether you're a solo entrepreneur, a quality professional looking to branch out, or a business owner ready to take the plunge into ISO certification, this episode offers valuable tips, real-world examples, and a guided look at the Simplify ISO system in action. Plus, Howard and Jim preview what's coming up in future episodes, including practical demonstrations of building your quality management system and navigating the certification process. Don’t forget to check out the accompanying video on the Simplify ISO website and YouTube Channel for a complete visual walkthrough! DISCUSSION 05:25 "Exploring the World of ISO Training" 06:55 "PowerPoint Tips & WordPress Potential" 10:28 ISO Certification Challenges: Key Areas 14:20 Career Advancement through Certification 17:48 "End-to-End Process Mapping Guide" 22:41 ISO 9001 Clause 4 Guidance 26:46 Personalized System Implementation Solution 30:09 "AI's Role in ISO Certification" 33:52 "Customer-Driven Platform Evolution" 35:49 ISO Certification Overview Series LEARN MORE Click here [https://conformance1.com/iso-27001-gap-checklist-dashboard/]to try Conformance1's free online ISO 9001 Gap Checklist. [https://conformance1.com/iso9001-gap-assessment-register/] UPCOMING EPISODES Howard [https://www.linkedin.com/in/foxcoachinginc/]and Jim [https://www.linkedin.com/in/simplifyiso/] will continue the live demonstration of the Do-It-Yourself (DIY) building of an ISO Management System using Artificial Intelligence (AI) to facilitate the completion of the standards in the sections. NEXT STEPS Please follow us on your preferred podcast directory. We appreciate your likes & comments, and shares.    Click here [https://simplifyiso.com/]to visit the SimplifyISO [https://simplifyiso.com/] website. Click here [https://imsipro.org/]to visit the International Management System Institute [https://imsipro.org/] website and learn how to become a Certified ISO Management System Professional. Learn more about Jim on LinkedIn & YouTube. LinkedIn [https://www.linkedin.com/in/simplifyiso/] LinkedIn Articles [https://www.linkedin.com/in/simplifyiso/detail/recent-activity/posts] YouTube [https://www.youtube.com/channel/UCrt2Hgj-5AjHKEvyf2ssZ8g] Click here [https://foxcoaching.com/]to learn more about the Coaching and Podcast Services provided by Fox Coaching, Inc. [https://foxcoaching.com/] KEYWORDS Information Security, DIY ISO, AI Prompts, Online Forms, ISO Certification, ISO Review Podcast, SimplifyISO, Podcast, Podcast Interview #InformationSecurity #DIYISO #AIPrompts #OnlineForms #ISOCertification #ISOReviewPodcast #SimplifyISO #Podcast #PodcastIntervi

Howard [https://www.linkedin.com/in/foxcoachinginc/]and Jim [https://www.linkedin.com/in/simplifyiso/] discuss the ISO/IEC 42001 AI management system standard, Annex C (Potential AI-related organizational objectives and risk sources) and D (Use of the AI management system across domains or sectors). POINTS DISCUSSED Annex C 1. Explanation of Annex C 2. Objectives 3. Risk Sources Annex D 1. Explanation of Annex D 2. Integration of AI management system with other management system standards Looking Ahead  Preview of next episode, where Jim will walk the listerner through a Do-It-Yourself (DIY) building of an ISO Management System using Artificial Intelligence (AI) to facilitate the completion of the standards themselves in the sections. LEARN MORE Click here [https://conformance1.com/iso-27001-gap-checklist-dashboard/]to try Conformance1's free online ISO 27001 Gap Checklist [https://conformance1.com/iso-27001-gap-checklist-dashboard/]. UPCOMING EPISODES Howard [https://www.linkedin.com/in/foxcoachinginc/]and Jim [https://www.linkedin.com/in/simplifyiso/]  will facilitate a live demonstration that walk the listerner through a Do-It-Yourself (DIY) building of an ISO Management System using Artificial Intelligence (AI) to facilitate the completion of the standards themselves in the sections. NEXT STEPS Please follow us on your preferred podcast directory. We appreciate your likes & comments, and shares.    Click here [https://simplifyiso.com/]to visit the SimplifyISO [https://simplifyiso.com/] website to discover how our cloud-based management system will satisfy all the Standards requirements, client requirements, and any other requirements that you have to meet. Click here [https://imsipro.org/]to visit the International Management System Institute [https://imsipro.org/] website, and learn how to becoming a Certified ISO Management System Professional. Learn more about Jim on LinkedIn & YouTube LinkedIn [https://www.linkedin.com/in/simplifyiso/] LinkedIn Articles [https://www.linkedin.com/in/simplifyiso/detail/recent-activity/posts] YouTube [https://www.youtube.com/channel/UCrt2Hgj-5AjHKEvyf2ssZ8g] Click here [https://foxcoaching.com/]to learn more about the Coaching and Podcast Services provided by Fox Coaching, inc. [https://foxcoaching.com/] KEYWORDS ISO 42001, Artifical Intelligence, AI, Annex C, Annex D, Information Security Management Systems, Risk Management, ISO Review Podcast, SimplifyISO, Jim Moran, Howard Fox, Podcast Interview #ISO42001 #ArtificalIntelligence #AI #AnnexC #AnnexD #InformationSecurityManagementSystems #RiskManagement #ISOReviewPodcast #SimplifyISO #PodcastInterview