2 Grandpas Talking Tech
While it may not be quite as painful as dental work, sometimes getting service on an Apple device can be just as frustrating. And it didn't used to be that way. What happened to the days when surprise and delight was the norm? Is it just a volume issue or has there been a culture shift. In this episode, J and Greg talk about AppleCare experiences in the past and most recently and talk about what needs to change. 00:00 Dental Work or AppleCare 00:52 Pre-Show: Video Editing Means No on the Neo 04:22 Intro 04:58 Recent News Recap 11:05 The Rumors Game 18:37 AppleLikes Not AppleCares 19:58 What is AppleCare 24:26 Which Devices We Get Coverage On 35:36 Some Good Experiences 42:11 Not So Good Experiences 01:00:21 What Would We Change 01:10:36 Website Changes 01:11:35 Retro vs. Modern Series Intro Website: https://www.thetechgrandpas.com [https://www.thetechgrandpas.com] IG: https://www.instagram.com/2grampstalktech/ [https://www.instagram.com/2grampstalktech/] YouTube: https://www.youtube.com/@2grampstalktech [https://www.youtube.com/@2grampstalktech] Music licensed thru Music Radio Creative
12 episodios
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