Photography Breakthrough System

Episode 39 - Why Your Photography Prices Feel Too High (And How to Finally Fix Your Pricing Confidence)

15 min · 26 de abr de 2026
Portada del episodio Episode 39 - Why Your Photography Prices Feel Too High (And How to Finally Fix Your Pricing Confidence)

Descripción

Why Your Photography Prices Feel Too High (And How to Finally Fix Your Pricing Confidence) Speaker: Treating your pricing like a math problem is. Well, it's a lot like trying to measure the value of an unforgettable Michelin star meal. Right. By simply adding up the cost of the raw ingredients. Speaker 2: Oh, yeah. Like sitting in the back room of the kitchen with a calculator. Speaker: Exactly, yeah. You sit down, you have this incredibly transformative, culinary experience, right? Speaker 2: Yeah. Speaker: And then you try to justify the final bill by saying. The chicken was maybe $4. The carrots were 50 cents. And I mean, there was maybe a dime's worth of salt. Speaker 2: Right. Which completely misses the magic of the whole thing. Speaker: It totally misses the magic. 'cause you aren't paying for raw carrots. You're paying for the atmosphere, the chef's, you know, 20 years of absolute mastery and, and just the way you feel when you walk out of that restaurant. Speaker 2: Yeah. That lingering feeling. Speaker: But yet when it comes to pricing our own creative work, we are constantly just sitting in the back room. Basically counting the carrots. Speaker 2: That is such a perfect way to frame it, because that reduction to, uh, like a sterile mathematical equation, it strips away the entire context of the service, Speaker: right? Speaker 2: We tell ourselves that, okay, X hours of labor plus y dollars of equipment depreciation equals our rate, and it's just a fundamentally flawed way. To calculate value Speaker: because it ignores the human element Speaker 2: exactly. It completely ignores the psychological weight of what is actually being delivered to the client. Speaker: Which brings us to the core of today's deep dive. We are looking at a really insightful audio essay by the renowned photographer, Matthew Jordan Smith. Speaker 2: Such a brilliant guy, Speaker: incredible work, and the mission today is to explore the deep psychology of pricing creative work. Specifically how to move from that rigid market-based math equation to a model that is firmly rooted in emotional value and client impact, Speaker 2: right? Speaker: But honestly, to you listening right now, I want you to consider your own physical reaction to pricing. Speaker 2: Oh, that's a good point. Speaker: Think about whether you've ever hesitated or maybe felt your chest tighten up or noticed your voice. Go just a little bit soft right before you tell someone. Speaker 2: You're right. Everyone does it Speaker: right? Whether you are a photographer, a freelance designer, maybe a consultant, or, or just navigating a salary negotiation. Yeah. That visceral hesitation is exactly what we are dismantling today. Speaker 2: Yeah. And that hesitation is just incredibly common. And Smith points out something pretty confronting right out of the gate about why it actually happened. Speaker: Okay, cool. Is it, Speaker 2: he argues that it is not an economy problem. It's not a market saturation problem either. Speaker: Right. Speaker 2: It is entirely a self-trust problem. I mean, independent creatives often put together a quote, send it off, and immediately brace for rejection. Speaker: Oh, the ghosting situation. Speaker 2: Yes. They live in constant anticipation of that deafening silence after the rate is sent. Speaker: It is visceral, isn't it? You send the email, you stare at your inbox, and your brain immediately starts writing this narrative that like you've deeply offended them with your audacity. Speaker 2: Oh, totally. You're like, who do I think I am? Speaker: Exactly. And to avoid that awful feeling, creatives often start looking sideways. Speaker 2: Looking sideways. Yeah. Speaker: Right. They look at what their competitors are charging just to find a number that feels quote unquote safe. Speaker 2: Mm-hmm. Speaker: But wait, I have to push back a little bit on this. Speaker 2: Okay. Let's hear. Speaker: It isn't looking sideways, just, I mean, isn't that just basic market research? Speaker 2: Yeah. Speaker: How do you draw the line between being aware of the market and being totally controlled by the fear of it? Speaker 2: That's a really fair question, but think about your own analogy. Okay. Building your business by looking sideways is essentially like trying to wear someone else's prescription glasses. Speaker: Oh wow. Yeah. Speaker 2: You know, you are trying to look through a lens that is calibrated for their vision, their insecurities, their specific business model. Speaker 2: It's not gonna give you a clear vision of your own worth. Speaker: It just gives you a massive headache. Speaker 2: Exactly. It distorts the whole landscape. Speaker: Yeah. Speaker 2: And the psychological ripple effect of that distorted vision is profound. When you choose a quote unquote safe competitor-based price, your intention is rooted almost entirely in the fear of not being chosen. Speaker 2: Yeah. You are preemptively shrinking yourself to fit into a space where no one can object to you, Speaker: because if you're cheap, they can't say no. Speaker 2: Right. But Smith highlights this fascinating cognitive reality. If you don't stand firmly in your pricing, the client won't stand firmly in booking you. Speaker: Wait, really? Explain that? Speaker 2: Yeah. It comes down to how the human brain assesses risk when a client senses hesitation. And that can be implicit through a price that feels defensively low; their risk-aversion heuristics just kick right in. Speaker: So they start wondering what the catch is Speaker 2: exactly. Speaker: Like if the price is a defensive posture, it signals a complete lack of belief in the product. Speaker 2: Yes. And that lack of confidence transfers directly to the buyer. I mean, high-value clients are rarely out there looking for the absolute cheapest option. Speaker: Right. They are bargain hunting. Speaker 2: No, they are looking for the surest option. They want the psychological comfort of knowing that the professional they just hired is absolutely certain of their own capability. Speaker: That makes so much sense. Speaker 2: So by softening your tone and lowering your prices out of fear, you inadvertently train your clients to view you as a risk rather than a solution. Speaker: Man, that's heavy. Speaker 2: Yeah. Speaker: So the only way to step out of that fear-based race to the bottom is to recognize that, well, maybe we are totally misunderstanding the product itself. Speaker 2: They definitely are. Speaker: Right. Like if we are stuck comparing the cost of our pixels and paper to someone else's pixels and paper, we've just lost the plot Speaker 2: completely. Speaker: And Smith introduces this massive paradigm shift here. He states really plainly. You are not selling photos, Speaker 2: which is wild for a photographer to say, Speaker: right? But if the product isn't photos, what is it? Speaker 2: Well, Smith argues that you are actually selling confidence, identity, and legacy. Speaker: Legacy. Speaker 2: Yeah. The client isn't lying awake at night thinking, you know what? I desperately need some high-resolution JPEGs on a hard drive. Speaker: No one has ever thought that in the history of the world, Speaker 2: right. The desire is emotional. They're thinking, I wanna finally feel comfortable in my own skin, or I wanna remember the specific fleeting version of my family. Speaker: It's like, okay. You know that old marketing adage, Speaker 2: the drill one? Speaker: Yeah. People don't buy a quarter inch drill, they buy a quarter inch hole. Speaker 2: Right, right. Speaker: But in this case, I feel like it goes even deeper than that. They aren't just buying the hole in the wall. They are buying the intense feeling of pride when they look at their family, perfectly framed, beautifully lit, hanging right there in their living room. Speaker 2: Yes, Speaker: they are buying a physical manifestation of their own legacy, Speaker 2: and that is exactly why the shift matters so much by moving the focus from technical specifications like, you know, shutter speed, lens choice, lighting setups, Speaker: the nerdy stuff, Speaker 2: right, the technical stuff. Moving from that to the emotional impact changes the entire cognitive framework of the pricing conversation. We are talking about price anchoring here. Speaker: Okay, unpack that for us. Speaker 2: So when a client anchors your service to a commodity, like a standard eight by 10 print, they naturally just seek the lowest price. Speaker: Sure. Paper. Speaker 2: Paper, right? But when you anchor your service to a psychological transformation, the value becomes subjective, and frankly, it becomes infinite. Speaker: Because you can't put a price tag on that Speaker 2: Exactly. You cannot put a standard market rate on making someone feel beautiful for the first time in a decade. Speaker: Wow. That is powerful. But you know, it's easy to assume that selling confidence is only necessary for everyday clients Speaker 2: like amateurs. Speaker: Yeah. People who aren't used to being photographed. We tend to think that seasoned professionals are somehow immune to that vulnerability. But Smith shares an anecdote that just completely shatters that assumption. Speaker 2: Oh, the Samuel L. Jackson story? Speaker: Yes. It proves that this emotional vulnerability goes all the way to the top. Speaker 2: It is the perfect piece of evidence for this. I mean, Jackson is a Hollywood legend, Speaker: the coolest guy on the planet, Speaker 2: right. His entire life, career and public persona are built on being in front of a camera. Speaker 2: He projects absolute confidence. Yeah. Yet Smith reveals that the very first words out of Jackson's mouth when he stepped onto the set were, and I quote, I hate taking pictures. Speaker: Wait, really? Samuel L. Jackson. Speaker 2: Samuel L. Jackson. Speaker: That is wild. A massive unflappable movie star admitting he hates the process of being photographed. Speaker 2: Yeah, Speaker: it really highlights how universal that vulnerability is. Speaker 2: It's everywhere. Speaker: Every single person who steps in front of a lens is silently asking, can I trust you to see me? Well, Speaker 2: yes, Speaker: but that brings up a really pivotal question. If the client, even a massive movie star is secretly terrified, how can the professional holding the camera afford to project their own fear about their pricing? Speaker 2: They can't. That's the thing. It creates a massive contradiction in the power dynamic of the room. In psychology, there is this concept called co-regulation. Co-regulation, Speaker: okay? Speaker 2: Basically, it's where one person's nervous system responds to and mirrors the state of another person's nervous system. The photographer's primary job is to take the client's fear completely off the table. Speaker: To be the anchor in the room, Speaker 2: to be the regulated, calm presence. And you cannot effectively remove a client's fear if you are simultaneously radiating financial anxiety. Speaker: Like if you're apologizing for your rates, Speaker 2: right? Or overexplaining a line item on an invoice. If you do that, you are introducing chaotic, dysregulated energy into the relationship before the shoot even begins. Speaker: Oh man. And the client definitely absorbs that anxiety. Speaker 2: They interpret it as a lack of professional safety. Speaker: They don't just think, oh, the photographer is just insecure about their pricing strategy. Speaker 2: No, they feel it viscerally and they think this person is unsure of themselves, which means I am not safe in their hands. Speaker: Wow. Speaker 2: Confidence in your pricing is really the very first indicator to a vulnerable client that you are capable of handling them with care and authority. Speaker: Okay. Projecting that quiet authority when you might be secretly terrified of losing the gig. I mean, that requires more than just faking it until you make it. Speaker 2: Yeah. Faking it doesn't work here. Speaker: Right? It requires a fundamental rewiring of how you conceptualize and describe what you actually do. And honestly, understanding this emotional vulnerability in theory is a great aha moment. But how do we practically communicate that to justify our rates? Speaker 2: Well, Smith provides a very specific practical messaging framework to solve exactly this. Speaker: Let's hear it. Speaker 2: It's a simple pen and paper exercise that forces clarity. You have to physically write down the sentence. My work helps people fill in the blank. Speaker: Okay. My work helps people blank, Speaker 2: right? And the way you fill in that blank dictates your entire business model. He contrasts a generic completion of the sentence with powerful, transformative ones. Speaker: Give me an example of a weak one. Speaker 2: A weak version is I take photos for families. Speaker: Yeah, that sounds like a cheap, commoditized errand. It carries the same emotional weight as, I don't know, I file taxes or I restock shelves. Speaker 2: Exactly. It describes the physical action, but leaves a complete vacuum where the meaning should be and nature of whores a vacuum. Speaker: It really does. Speaker 2: When your messaging is vague, your prices feel completely arbitrary to the client because there is no anchor to the value, and honestly, more dangerously vague messaging creates a cognitive vacuum for the creator themselves, Speaker: right? Compare that to Smith's stronger examples. He says things like, I help busy parents finally have photos where they feel present, connected, and proud, or. Speaker 2: I help women who feel uncomfortable see themselves as confident and beautiful. Speaker: It almost sounds too simple though, I have to ask, right? Can changing just a dozen words on your website actually overhaul your entire business model? Speaker 2: It really can because it isn't just a marketing trick. It's about clarity of meaning. Speaker 2: That linguistic shift rewires the freelancer's own self-trust. It creates a cognitive feedback loop, Speaker: so you start believing it yourself. Speaker 2: Exactly. When you articulate the emotional transformation you provide, your brain anchors your own worth to that profound outcome. You read your own copy and realize, wait, I'm doing something deeply important. Speaker: And when messaging is clear like that, your pricing makes logical sense to both you and the client. Speaker 2: Yes. The clarity of the message creates the internal justification for the price. When you believe you are delivering a life changing transformation, your entire posture changes on a sales call. Speaker: You stop apologizing. Speaker 2: You stop over explaining. You stop negotiating against yourself. You know that instinct to follow up a quote three hours later with an unprompted discount. Speaker: Oh, the panic discount, Speaker 2: right? That vanishes because you understand that discounting a transformation actually cheapens the emotional outcome for the client. Speaker: Wow. And to truly internalize this shift from math to meaning, from a mathematical commodity to emotional legacy, we can look at Smith's own body of work as the ultimate proof of this. Speaker 2: He really loves it. Speaker: He does the deep dive highlights, his published books. There's Lost and Found Future American President and Aretha Kool. Speaker 2: Which by the way, he mentions is available @ wrcool.com, Speaker: right? Wrcool.com. But the key takeaway from the source is that none of these books are really, quote unquote about photography. Speaker 2: No, not at all. They are explorations of identity, confidence, and how we see ourselves. They serve as these physical reminders of what happens when a creative fully owns their vision. Speaker: Viewing a creative portfolio, not as a resume of technical skills, but as a museum of human identity. I mean, that totally flips the script on what a creative is actually worth to society. Speaker 2: It really does. You become a documentarian of the human experience and the macroeconomic impact of this mindset shift goes way beyond just a single creator's bank account. Speaker: How so? Speaker 2: Well. By deciding that your work matters and speaking about it as if it does, you don't just elevate your own business. As creatives step into their confidence, the entire industry becomes stronger. Speaker: That makes sense. Speaker 2: And clients are ultimately served better because they get the privilege of working with professionals who create the emotional safety required for them to be seen the way they deserve. Speaker: That is beautifully said. We've covered a tremendous amount of ground today. We moved from the trap of competitor-based pricing through the realization that you are selling confidence rather than a commodity, all the way to communicating that transformation boldly. Speaker 2: It's quite a journey. Speaker: It really is. And to you listening, remember that stepping into your value. Speaker: It means you can stop attracting clients who hesitate and haggle and start attracting those who are absolutely ready for the impact you provide. Speaker 2: And you know, we can actually take this entire framework one step further. Speaker: Oh Speaker 2: yeah. Just as a final provocative thought to mull over, we've talked exclusively about how, my work helps people, exercise applies to professional pricing and business models. Speaker: Mm-hmm. Speaker 2: But what if you apply that exact same, fill in the blank exercise to your personal life. Speaker: Oh, interesting. Speaker 2: If you asked yourself right now, my presence helps my friends and family fill in the blank, what would you say? How am I recognizing your own emotional impact? The transformation you bring just by walking into a room completely changed the way you value yourself in your everyday relationships.

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52 episodios

episode Episode 44 - Day Three: Client Conversion Challenge Finale artwork

Episode 44 - Day Three: Client Conversion Challenge Finale

Day Three: Client Conversion Challenge Finale Speaker: Wow. Now that was a fantastic week. Were you there? Last week we did part one and part two of the Client Conversion Challenge, and I've got to say, number one, thank you to everyone who showed up. If you missed it, you actually missed a lot. Speaker: Last week in the podcast, I talked about trust because here's the truth, it's not about your work. A lot of us are trying to be better photographers, and I get it because back in the day, you had to be a better photographer to get work. But that was before AI came on the scene. Before there were millions of photographers. Today, there's just too many things going on, and a client is not going to book you unless they trust you. So last week, in day one and day two of the Client Conversion Challenge, it was all about trust and teaching you how to have clients really trust you. Speaker: But the final day, that happens tomorrow. Speaker: It is the most important day of all. Speaker: If you missed day one and two. You still have a chance to come and check out day three, which is the most important day. Speaker: This is live. You've got to show up. Speaker: But here's what happens when you do show up. Clients learn to show up as well. They stop ghosting you. They learn to trust you before they ever meet you. Maybe you're wondering, how does that happen? Come to day three and find out for yourself. Speaker: All you have to do is click the link that's in the show notes, or if you're on Instagram, go to my page under Matthew Jordan Smith, and there at the top is the link for you to sign up. Once you sign up, you get all the announcements with the link to the live Zoom meeting. Speaker: Now, I still have a lot to do. So today it's very short. Speaker: But the message. Speaker: This will last the rest of your photography career. Speaker: And you'll have a long career once you learn. Speaker: How to build trust. Speaker: I look forward to seeing you there live. At the end of the live, we're taking live Q&A, so you can ask your questions to me directly. Come and join me. I look forward to seeing you for day three of the Client Conversion Challenge. I'll see you soon. Bye for now.

31 de may de 20263 min
episode Special Episode - How Do They Know Who You Are artwork

Special Episode - How Do They Know Who You Are

How do they know who you are? Speaker 2: Let me ask you a question. How does someone know you're a photographer? I want you to think about that for a second. Speaker 2: How do they really know you're a photographer? Is it just because you say so? Speaker 2: Today is gonna be a different type of podcast. Speaker 2: And for those who can hear me, Speaker 2: I truly hope this resonates because this episode is not for you to hear with your ears. It's for you to hear with your heart. Speaker 2: A lot has been happening in our world. A lot. Speaker 2: But it didn't just begin this year. It started a long time ago Speaker 2: When someone planted a seed. Speaker 2: The seed was fake news. Speaker 2: Back then, there was no such thing. Speaker 2: The opposite is true today. Speaker 2: Today, many people are staying quiet because of fear. Speaker 2: But as a person of color, I cannot stay quiet. Speaker 2: Seeing everything that I have been seeing, hearing everything that I've been hearing. You've heard it. You're seeing it too. Speaker 2: Some are taking it seriously, Speaker 2: Some are saying, "Oh, just wait till the end of the year." Speaker 2: The truth is, no one knows the future. Speaker 2: I told you this was gonna be a very different type of podcast. Speaker 2: Let me turn back to that first question. Speaker 2: How does someone know you're a photographer? Speaker 2: Do they know that just because you say you're a photographer? Speaker 2: We are living in a world where people are saying a lot of things. Speaker 2: Taking on all types of labels, and people are believing them just because they say it. Speaker 2: Someone very wise once said, Speaker 2: "You know a tree by its fruit." Speaker 2: Let's say you're walking by a bunch of trees. Speaker 2: All these trees are packed with fruit. The fruit's red. You recognize it. You know what it is. Speaker 2: But somebody mislabeled all the trees and said, "Oh, these are lemon trees." You can see with your eyes they're apples. You can tell. Speaker 2: By just looking at them. You recognize the apple. You grab the apple, you take a bite, it's sweet. Speaker 2: You recognize that taste. Speaker 2: But the person who labeled the trees comes and tells you, "No, that's a lemon tree." Speaker 2: But you saw it with your own eyes. You took a bite to taste it for yourself. Speaker 2: You can hear what it sounds like as you take the bite. Speaker 2: There is nothing that tells you that what you've just tasted, what you've just seen, what you've just heard is anything but an apple. Speaker 2: But then a thousand people stand behind the person who said, "That's a lemon tree," and they all say, "Oh, no, that's a lemon tree." Speaker 2: Don't be fooled by the crowd. Speaker 2: Just because the majority says, "That's a lemon tree," doesn't make it so. Speaker 2: Like the wise one once said, "You will know a tree by its fruit, by what it produces." Speaker 2: So if someone says, "I'm a photographer," but they've never touched a camera, is that a photographer? Speaker 2: Today, many people are saying they are Christian. Speaker 2: But have no idea what that means. Speaker 2: To be honest, you don't have to know. All you have to do is look at the fruit, what they produce. That will tell you everything. Speaker 2: Yes. I told you this was gonna be a very different type of podcast today. Speaker 2: We are living in very dangerous times. I, for one, I've seen enough. I know you have, too. This, of all the times in our lifetime, is not the time to stay quiet. Speaker 2: Or to be confused because somebody says they're one thing, Speaker 2: But the fruit that they are producing is showing something entirely different. Speaker 2: It's not about what anybody says, it's about what they do and the fruit that they produce. Speaker 2: There's a very wise book that talks about a time when people will be able to hear but not able to hear. See with their eyes but not be able to see what's happening right in front of them. Speaker 2: I actually never thought that I would see that in my lifetime, but now we are. Speaker 2: Don't be fooled. Speaker 2: By people who tell you that they are one thing and they show you the opposite. Speaker 2: I don't know what's coming. None of us do. Speaker 2: But I don't want you to be fearful. Speaker 2: Don't want thoughts and prayers. Speaker 2: Unless you really believe in prayer and know the power of it. Speaker 2: So we are seeing a lot that's happening all over the world. Speaker 2: If you feel anything, Speaker 2: And if you are the person who believes in prayer, I know there are a lot who don't. For those of you who do, I want you to do something that's more powerful than anything that we know. Join me in prayer. Don't pray with your mouth. Speaker 2: Pray from your heart. It's a very different thing. Speaker 2: I, for one, I know the power of prayer. Speaker 2: Not lip service for people. That doesn't count. It doesn't matter. It doesn't do anything. Speaker 2: Pray earnestly from your heart. Speaker 2: As a matter of fact, anything that's bothering you, Speaker 2: Your career, your personal life, your life in general, the lives of people around you, your country, the world, anything that's affecting you right now, that's bugging you, I want you to pray about that right now. Speaker 2: Not in front of anybody else. Go into your secret place and talk to the Creator about exactly what you're feeling. That's the only way you'll be heard. Speaker 2: I had a person ask me the other day, "Matthew, well, how do you pray?" And this is what I said. Speaker 2: You talk to the Creator the same way you're talking to me. Speaker 2: From your heart, not from your mouth. Speaker 2: Pray from your heart. Speaker 2: You see, we are always trying to figure things out on our own. Speaker 2: But there are a lot of things that are beyond our understanding, Speaker 2: Beyond our control. Speaker 2: So don't be afraid. Pray. But really pray. Speaker 2: Not going through the motions, 'cause that, that does nothing. Speaker 2: Talk to the Creator the way you talk to your best friend. Speaker 2: And let's watch what happens. I told you this is going to be a very different type of podcast. Speaker 2: I hope you heard it. Speaker 2: Bye for now.

25 de may de 20262 min
episode Episode 43 - Why Better Photography Alone Will Not Fill Your Calendar artwork

Episode 43 - Why Better Photography Alone Will Not Fill Your Calendar

Why Better Photography Alone Will Not Fill Your Calendar Speaker: There's a belief that keeps many photographers stuck. It sounds noble. It sounds humble. Speaker: It sounds like dedication. It says, "I just need to get better. Now let me be clear. You should keep growing. You should refine your craft. You should study light, posing, composition, editing, storytelling, direction, and that client experience. Speaker: Regardless of what AI does, mastery matters. But not just in the photography part. In the client experience part. Things have changed. Maybe you noticed. Mastering photography is not enough. Not when there's AI. You see, better photography alone will not fill your calendar. Speaker: And I know a lot of photographers don't want to hear that today. AI is scary, I get it. Because improving your craft, it just feels safe. But trust me, if that's all you're doing, you're going to be left behind. Speaker: Now I know when you're just working on your craft, it feels like you're in control. Speaker: It lets you avoid the discomfort of being seen, being clear, charging properly, following up, selling, and saying this is why my work matters. Speaker: So you buy more presets. Speaker: Study another photographer's work. Try to copy what they're doing, tweak your portfolio And tell yourself you're almost ready. Speaker: But readiness can become a hiding place. Are you hiding? Speaker: Are you hiding from the truth? Speaker: You see today, craft and photography has become the acceptable form of avoidance. I get it. That's a strong statement. But I want you to sit with it. Speaker: Are you improving your photography because your clients need a better result? Is that what you think? Today, in the world of AI. Speaker: Or are you improving because you're afraid to be more visible with the work you already have? Speaker: Many photographers are trusting themselves behind the camera more than they trust themselves in the market. Behind the camera, I get it. You know what to do. You can see the light. You can direct the pose, compose the frame, edit the image. Speaker: But I'm telling you, that's the old way. And doing the old way is gonna make you disappear. Speaker: If you're still saying, "I'm just a natural light photographer. I'm still building my business. I'm pretty affordable. Speaker: I'd love to work with you." Speaker: That language is not being humble is being uncertain. And sadly, uncertainty is contagious. Speaker: Now, I'm not saying you need to become loud or arrogant or pushy. It just means you need to become clear. Clear about who you serve. Clear about what you create. Speaker: Clear about the transformation your client is going to receive. Speaker: And clear about why your process matters. Speaker: But this also needs to be crystal clear to your clients. Clear about what happens after someone says yes. Speaker: You see a client, they don't need you to be perfect. AI is perfect. We don't need to be perfect. We need to be trustworthy. You need to be trustworthy. And trustworthiness is communicated through more than just images. Speaker: It's communicated through your words. Yes, words matter now more than ever. Also, your structure, your guidance, and your ability to make the next. Speaker: And your ability to make the next step feel safe. You see, this is why I created this three-day client conversion challenge. Speaker: Is focused on conversion. Speaker: And conversion? It's not about pressure. It's about helping the right person move from interest to decision. Speaker: For many photographers, that switch is not happening because they keep trying to prove talent instead of communicating trust. Speaker: If you wanna learn how to help clients trust you, because they're not gonna book you until they trust you, I'd like for you to come to the three-day challenge. It begins this week. Speaker: Now, why the word challenge instead of workshop? Because the challenge is for you to take action. Number one, sign up today. Then the next challenge is to show up. After that, the next challenge is to take action on everything you learned. Speaker: This is for you. If they're ghosting you, they don't trust you. If they're not booking you, they don't trust you. If you want them to trust you and to book you, come to the three-day client conversion challenge. The challenge is for you. Speaker: We're going to end this today. So right now, in this moment, you can sign up, put it in your calendar, and show up. Speaker: Now, if you skip this, you don't sign up, you don't show up, and the next time a client disappears, you now know why. Speaker: But I know that's not going to be you, because right now you're going to sign up, and more importantly, you're gonna show up and learn how to help clients trust you so they can book you, so you can have the life as a photographer that you've been dreaming of. Let's get started now. Right now, go and click on the link. Speaker: It's in my bio in Instagram, and it's also in the show notes. Join the three-day client conversion challenge. We're starting this week. Speaker: All right. I look forward to seeing you very soon live. Let's build trust. Bye for now.

24 de may de 20267 min
episode Special Episode - When You Don't Show Up Clients Don't Show Up artwork

Special Episode - When You Don't Show Up Clients Don't Show Up

Trust Through Client Trust, Not Gear Speaker: What if the reason clients are not booking you has nothing to do with your photography? Speaker: That sentence might feel confronting. It might even feel unfair Because you've worked hard. You've invested in your camera, your lenses, your editing, your website, your Instagram, your portfolio, your pricing guides, your presets, your client experience. You get the picture. You've invested a lot, and still, your calendar is not full as it should be. You see other photographers getting booked. Speaker: Many of them are not better than you. Speaker: Some of them don't even have stronger images. Speaker: And some still are not more experienced, more creative, more gifted than you. Speaker: And that is the part that quietly hurts. Speaker: Because when you're a talented photographer and clients just are not choosing you, the first place your mind goes is, "Maybe I'm not good enough." But you got to hear this. Your photography may not be the problem. Speaker: Maybe you're just not showing up in the right places. Speaker: You see, maybe the problem is that your business is not helping people trust you fast enough. Speaker: And you're not even trying to learn And that's a difficult problem. Speaker: You see, we think about skill as photographer and a skill problem says, "I need to become a better photographer before I get booked." That's what a lot of people think. A trust problem says I need to communicate the value of my work in a way that makes the right client feel certain to choose me. Speaker: You see, those are not the same thing. And too many photographers are just trying to solve a problem based on skill. Speaker: No matter what you hear, you still keep thinking it's a skill problem. Speaker: Does this sound like you? I just need one more light. I just need that other lens And then I'll get more clients. Then I can shoot Whatever you shoot. Speaker: It doesn't matter how much you post on Instagram, how many mini sessions you have, how much you lower your price, how much you refresh your website. Speaker: Maybe you tell yourself you just need to be more consistent But deep down, you know something is off. Speaker: Our clients, they don't book people who show up. They book photographers that understand, trust, and feel emotionally safe to choose. And this is especially true if you work with people. If you do celebrity portraits, fashion and beauty, families, maternity, personal branding, weddings, if you're working with people, this is especially true. Somebody emailed me the other day and said, "Well, I wanna do fashion and celebrity." Speaker: And from the conversation, they were only focused on getting more gear, thinking that would solve the problem. Speaker: Sadly, this is what I hear all the time. Maybe you're thinking that as well. Speaker: We've got to understand, when somebody hires you to photograph them or someone they love. Speaker: Or they hire you in a commercial way, fashion, beauty, celebrity. They're not buying pictures. They are trusting you with identity. Let's say you wanna shoot fashion and beauty. Or no, l- let's say you wanna shoot celebrity, 'cause I get that one a lot. "Matthew, how do I shoot celebrities?" So let's go there. Speaker: They're not just trusting you to take their picture. Anybody can do that. They're trusting you with their identity. You've got to understand that. Speaker: The truth is, it's not just about celebrity. Everybody is trusting you with their identity, trusting you with their memories, with their confidence, and sometimes one of the most meaningful seasons of their life. You've got to get this. Whether you're doing commercial photography or you want to do commercial photography or you want to do more portraits or you want to just have a better business, you've got to understand this. Speaker: If your message is vague, apologetic, purely visual, clients, they may admire your images and still not be ready to book you. Speaker: They may think, "Oh, beautiful work." Guess what? Everybody can do beautiful work. In the age of AI, that's nothing special. What else do you have? Speaker: You see, when a client feels uncertain, they're gonna hesitate. They're gonna price shop. Speaker: And this hurts most of all. They're going to disappear And then you blame yourself. Speaker: But the real issue is your business has not created enough trust for them to hire you or to come back again or to refer you to other people. Speaker: This is exactly why I created this three-day client conversion challenge. Speaker: But the last time I did this, a lot of people signed up. Speaker: Because you know the message is speaking to you, directly to you and your problem. But then during the challenge, Minnie just didn't show up. Speaker: Why is that? Speaker: Now, if that's you, you signed up, you didn't show up, and you still have the same problem, and you're still beating yourself up, I get it. That's why I'm going to do it again. Speaker: Starting next Tuesday. Speaker: You have another chance. Not only to sign up, but to show up. Speaker: You see, clients can tell the ones who are really showing up, And that's the photographers that they're booking. Speaker: So here's my challenge to you. Sign up today. The link is in the show notes. It's also in my Instagram bio. Speaker: This will probably be the last time you get this opportunity. Speaker: If you skip it and you still keep having the problem, I want you to look in the mirror and ask yourself why you're not showing up. Speaker: Today, we're going to leave it there. Because now, this moment is the time for you to sign up, put it in your calendar, block the time for yourself, and show up. These three days are here just for you. Speaker: It starts on Tuesday. You know what to do. Until next time, bye for now.

22 de may de 20268 min
episode Episode 42- Client Conversion Day 2 artwork

Episode 42- Client Conversion Day 2

Building Client Trust and Pricing Confidence in Photography For those who may have missed day one, it was pretty amazing. We're gonna go into day two today. I'm gonna share my screen and get this going today. Super excited about this as we go into the challenge. But before we do, I wanna ask everyone a question. Whether you're here live or seeing the recording of this, I'd like to ask you, are you sitting back and waiting to be chosen? It's okay if that happens because I know a lot of people are. We are all like, um, kind of just waiting for someone to see our work and say, "I choose you." And that does happen sometimes. I'm not gonna say it doesn't, because it does. However, it's not how you run a business. Running a business is challenging. This is a client conversion challenge, and I chose to use the word challenge because business is not easy. Whether this is your full-time business or it's just a hobby, wherever you are, this is not an easy business. It can be challenging for many photographers. Uh, if you're just getting started, you may not know that. If you've been doing this for a while, you definitely know photography today can be challenging. So this is a client conversion challenge. Converting clients can be a challenge. No, it is a challenge. But it doesn't have to be, and that's why we're here today, to go through the steps to get you to understand that it's not about you. It's not your fault if you're not getting work. It's just that we've been taught the wrong way. And I think a lot of that has come because today a lot of the time people are, are really... Actually, the companies are really consumed with doing one thing, having more business, selling more gear. But today is about going beyond gear. It's about the work. So day one you discovered something very important in photography. You don't have a client conversion challenge yet, but we're here to fix that. Today, we begin building that system and dive into pricing. A lot of photographers are not charging enough for the effort, for the work, for the time that they put in, and they know it. They feel it, but they're scared if they raise their prices, clients will disappear. We'll go beyond that. We're gonna dive into that today. Today is stage two, day two of the client conversion challenge, and we're gonna dive into a framework because a framework is gonna help you see things differently. So what is that? What's the biggest part of the framework? It's trust. If clients don't trust you, they are not going to hire you. So it happens in stages. Stage one, it has to be more than just them seeing your work. It needs to be an emotional connection, emotional attraction to your work, to your messaging. If that's not there, they may not be coming the way they should. Stage two, trust conversion. Right before we started today, I got a message from a client talking about a challenge that she is having, and after today I'm gonna contact her and get on and talk about how we together can work to build client trust more and convert more. It's very hard when you're doing everything by yourself, and today in photography, a lot of photographers are. We're by ourself in our own head going through all of our struggles, our challenges alone. But I'm glad you're here because this is where we go beyond that. Let's talk about stage three. Stage three is the experience being amplified. That's exactly what I want to talk to my client about, amplifying the experience, and a lot of us don't think about that. When you amplify the experience, that becomes an attraction mechanism to bring clients to you as well. And then number four, we talked about this in day one a little bit, that referral engine. You have to have that momentum of referrals or business stops. I want business to be easier for you, so today I'm gonna help you go through things that will help you to make it easier. We'll talk about pricing also. We talked about pricing a little bit on day one. We're going deeper into pricing today. So thank you for being here. Day one was not about fixing everything. That's impossible in one day, as you already know. Today is about seeing clearly why things haven't been working out. Today, we connect that clarity to pricing. To trust, which you must have, and your income. Let's get going today. Also, today will not be as long as day one. I won't keep you as long. Day three is a full packed day, and the most important day out of all these three days. But right now, let's dive into pricing. Your pricing. Most clients can sense your value. They sense it when they see your work. They just hope you don't know it. They see your value. They're attracted to what you have. They may ask for a discount, hoping that you don't know your value. I want to make sure you do. Most photographers think that pricing, going up on your prices, is about courage. It is not. Pricing, your price that you charge, is about trust, and trust is built with a system. Without that, you don't have that. You have to have trust for a client to pay your rate. They know what you're worth. They're hoping you don't see it. Let's talk about the reality of all of that. When there is no system in place, things get a little shaky. It becomes reactive pricing. You may change your pricing in the moment. Even though you may have a price list, somebody ask for a discount, and right away you give that discount. That's reactive pricing. That's also a fear based decision because you may be thinking, "Okay, I haven't worked in the last two months. I need this job." They can sense that, and you lower your price. That's a fear based decision, and it's a losing battle because that client knows, "Okay, this person doesn't believe in themselves." They sense that. They see your value. They know it's valuable, but they want that discount, and that client will keep asking for more and more and more, and you feel worse and worse. That's not a business. Let's get to that dream island, away from that old reality to a new reality where you have predictable income. That takes having a system that you work each and every time. You're not rehashing something new each and every time. You're working that same system. It's a repeatable system. It's value based pricing, and clients understand and see value. We all know that. We all know the discount stores. We all know the high priced value stores. We know the discount cars What they look like. We know the valuable, expensive, beautiful cars. We know what they look like and what they should cost. Your clients know also. And when you present this in a calm way, clients will make a calm decision. So we all know this. Now we have to use this to our advantage. I had you pull out your workbook in day one. You were supposed to download that. You can also download it even now. The download is in each and every one of your emails for the workbook. I'd like for you to pull that workbook out now. And this is where you write. There is really power in writing pen to paper. So with your workbook, it's great when you can print it out. It's a PDF, you can print it out. I'd like for you to keep this workbook long after this three-day challenge is over, and I'd like for you to look at it every single month, let's say the beginning of every month, to look at that workbook and ask yourself, are you growing as a photographer, as a business? You're not staying the same. Either you're either getting worse or you're getting better. Nothing stays the same. This workbook shows you where you are and how to grow. So I asked you on day one a very scary question. I asked you to make a goal to double your numbers. I asked you to write down two different numbers and to double them. And I know that part may feel scary, right? It doesn't have to. When I ask you to double what you made over the last twelve months and to look at that number, that's a number that can be a goal. Now, how do you get there? With a system. The system helps you get there. This, this doubling your number, this new income goal of what you made last year or in the last twelve months, it may feel impossible, but with a client conversion system in place where you're not guessing, you're not making last minute decisions, you're just working your plan, it becomes easy and predictable. But you've got to have this system in place and not make fear-based decisions. I know that it's hard to do at first. It takes practice, but you can do this. I want you to imagine this. What would it look like to run your photography business, be it a hobby, business, on the side, wherever it is for you right now. What would it look like? Imagine this with a clear, straightforward System instead of struggling to survive. What would that look like? Better yet, what would that feel like every month to know that you had clients coming in, every month to know that you're not worried about income? That would be a good feeling. I want you to take that in because that's what a system can give to you. Now, where is the system breaking down? Ask yourself this honestly. This is not for me. I want you to ask yourself these questions and think about each of them. Are clients asking your price, then going quiet? Ghosting. They ask for your price, you give your price because you want to honor what they asked, and then they disappear. There's a way around that, and that is called having a system in place to do those things I talked about in the beginning. Connect emotionally. Giving a price doesn't have an emotion. Maybe fear, but not the right emotion. The system I teach teaches you how to change all of that so they don't disappear and they don't ghost you. If those inquiries are disappearing, it's because they're only looking at numbers and only thinking with one part of the brain, and it's not the emotional side. Are clients booking you one time and never referring you to another client? Or even worse, are they ref- never coming back after that first time? That's the lack of a system. And it's not our fault. As photographers, it's not our fault because we weren't taught this. You learn this by going through the ups and downs of business, and that's why I'm here teaching this. So you now know it's not your fault, it's just that we haven't been taught the real reason about having a business and running our business in a way that feeds our soul is by having structure. A system is framework, it's structure. Do you feel uncomfortable when you present your price? Somebody asked your price, and all of a sudden you gotta figure out how you're gonna give it. If that's what you're feeling each and every time, that's also the lack of a system. The system takes all of that away of guessing how you're gonna do something. It gives you a straightforward path to doing it. If even one of these things I've just mentioned is happening It's not a talent issue, and very often, photographers, we feel it's a talent issue. It's not. It's a system gap. That's all that is. It's not about your talent. Pricing success is a process. It is not a number. Don't think about the number. Whatever you charge, that part doesn't matter. As a matter of fact, when you have a system in place, you can raise your prices and attract better clients who see and understand your value. So let's do this right now. Let's go through three steps to pricing success, three steps to having success with raising your prices, getting your price. Step one, you've got to dream it. You gotta visualize where you want to be with your prices, and actually see people paying you what you know you are worth. Before I go on, I want you to even just close your eyes and think about that. What does that feel like to be able to charge what you want and have that client hire you? Take that feeling in right now, because it's a good feeling. Define your price goal clearly. I had you write it down on day one. I know that's a scary one. But I want you to take that in right now and ask yourself, what would a true breakthrough for you look like and feel like for you? For each of us, it's very different. But for you, what would it feel like to have a real breakthrough in your photography business? Only you know that. What would that look like for you? If you had that workbook, do me a favor and write that down in your workbook so you understand what it feels like. Sometimes we hide from things that we, we need to know. When you write it down, and you're writing this down for yourself, and it's not for anybody else, when you write these things down and look at them, your own handwriting, not on your computer, not on a, on a device, your handwriting, pen to paper, pencil to paper, whatever you wanna do, when you look at that, it hits differently. This is why I really love when you can write. So imagining things, sometimes it's hard. So I have this picture here for you to just imagine how beautiful life can be. Take this picture in right now. We've all seen a moment like this, and we all know what this feels like. Even though we see a moment like this throughout our lives very often, it never gets old, right? There's nothing like seeing a beautiful sunset. It makes everybody stop and take it in. If you're on vacation on some great island or somewhere beautiful on a ship, it doesn't matter where you are, and the sun sets, everybody pauses, stops, and takes in that great, beautiful feeling. That's what your business can feel like, where you stop, take it in, and feel like, "Okay, I am growing. I'm not where I was before. I'm on the other side." That's why I'm here today to help you get there, to take it in and feel it. So dreaming it is very important. Setting three goals is important as well. I asked you on day one to set a big, scary goal, and I know that can be hard. So let's break it down now to three different goals. You had that big, scary goal. That was your first one. You wrote that down on day one. I asked you to double your numbers. But let's also make two more goals that aren't as difficult, so we can visualize this as well. Besides that big, scary goal, make a second goal, a solid goal. But this needs to be a number where you are proud of, of where you're growing. You're not where you were, but you've grown enough where you feel proud in that number. You've got to know if you're growing or not. You can't just go through and not knowing these numbers. They are important for you to see if you are growing or not. Then make a third goal. This goal is a safety goal. This is the minimum price that still moves you forward. So now you should have three goals written down. That big, scary goal. Then a goal that's a proud number. You're, you're growing. It's not the big, scary goal, so you're not doing, like, doubling your income, but you're growing enough, maybe twenty-five percent more than what you were making, and that makes you feel good. Then make a goal where you're moving forward. You're not where you were, but you're moving floor- forward a little bit. Maybe you've only added one more client from where you had last year. That is still growth, and I want you to celebrate when there's growth in any way. You have to feel good, take it in, and acknowledge that. So having goals is very important. You can't just willy nilly go through things and not take account of what's happening. You have to because you need to honor it and celebrate your growth. Let's go to step two, your client journey. This is the journey that your client goes on the moment they inquire about your work and hiring you. Your client journey determines what your prices mean. Maybe you've never heard about a client journey before. You're going to hear that a lot from me because it is very important. If there is no client journey, clients disappear. They ghost you. They do not refer you. That's not a business. That's a hope. I want you to have a business where you're thriving. And guess what? No matter where the economy is, I know we're going through challenging times all around the world, but people who are thriving, they're not as worried. When you have a system, it is economy proof. It's recession proof. And we all need that. Trust me, I've been through so many throughout the 30 plus years of my career. Everything, dot com bust, you know, 9-11, financial upheaval in the market. All those things don't matter when you have a system. Not as much. People go out of business because they don't have a system. I don't want that to be you. Prices without a journey, they feel expensive. But prices inside of your journey feel intentional. Do you see that difference? You've got to understand that difference because that is a very important step. Step two is a very important step for you to keep clients, to get referrals, to feel good about working all the time. This is a system in place. Let's talk more about that client journey because it is so very important. Most photographers respond. When you're asked about your prices, you respond with your prices. Book photographers, those who have clients all the time, they design the response. They're not responding by a reaction. Everything is designed. The system is designed. You get an inquiry from a potential client. That's the first part of the journey. Your response to your client begins their journey. What you show to your client is part of now What you show is not just based on what they ask. What you show ignites part of your design in the journey. Your potential client's emotional journey is the first important step you must take. I didn't say anything about showing the prices. Number one, when they ask your price, you respond by igniting an emotional journey. This takes them by surprise 'cause it's not what they're expecting. They're expecting for you to answer their question with your price, and instead, you do something different. You see, client pricing confidence, your client journey determines what your prices mean. Before you can give your price, you have to establish that. On day one of the workshop, you saw where clients fall through the cracks, and this is a big part of the crack. When you just respond with your prices, that's a crack, and they fall through, they disappear, and they ghost you. Today, you're seeing why this kills pricing confidence in photographers, in you. It's not your fault. Stop beating yourself up about that when they disappear. But from this day forward, you now know where the cracks are and why they are disappearing. Step three, confirm it. Use calm, positive language when you speak with your clients. Now, you're probably saying, "Well, Matthew, it's coming through a text message or an email or, or a DM." Still, the language that they read needs to feel that way as well. Calm, positive. I want you to think about how does your message feel? Very often we respond not thinking about what our clients will feel when they read it. It should feel calm and positive. It should reinforce your value throughout the entire process of the journey, and you have to always think customer first. Step three is important. Calm, positive, value, process, and thinking customer first. You're thinking about them. Clients don't just pay for photographs. I mentioned this on day one as well. They're not buying photographs. They pay you for security. They wanna know you can off-- you can give them what they're asking for, and they wanna feel safe about that They wanna trust you. They wanna trust the process. And you having a process, a journey that they go on, builds the trust that you are a professional, that you know what you're doing. It gives them peace of mind, and that peace of mind helps them make that decision. Your system that's designed communicates value before you ever say one word, before you ever speak to them. Wouldn't you want that? A calm way that gives security, trust, and peace of mind so they can make a clear decision. Let's take a look at what that looks like with a before and after picture. Before is a typical inquiry response. They ask you for your price, and you're just like, "Okay, here are my rates. Let me know what you think." And you know what that leads to. Them disappearing, not responding, being quiet. Let's look at the other side, the after. When you are using a client conversion response, clients respond to you in an emotional way because you create an emotional connection right away from that very first response. You reinforce their vision for the shoot, for hiring you. They have a vision right away in their mind, but you're gonna reinforce their vision. You frame the experience of what it feels like to work with you. I haven't mentioned anything about price yet. You anchor value before pricing, then you get booked by them. Then there's a conversion experience. Then you have a happy client, and you have a client that's referring you. Now, look at that before and after and ask yourself, where are you? Are you just giving your price and saying, "Let me know"? That's why they are disappearing, not hiring you as much as they should be hiring you. This is a big difference. And now you know. It has not been your fault. It's just about the structure. You don't build this all at once. You build it one calm decision at a time. Makes a big difference. Now, let's have a reality check. If your client journey is unclear in any way, if there's any doubt, your prices will always feel heavy To your potential clients. If there's any fear, they walk away. If there's any doubt, they walk away. It has to be crystal clear. So ask yourself, is your process clear to your clients when they inquire? Will they know what's gonna happen? 'Cause if they don't, they're not going to say yes. So what's next for day three? On next Tuesday, we'll be diving into most important part of your journey. The most important part of your journey. On day three, I'm gonna show you something extremely important. A client conversion system is not just an idea, it's something you can install in your business. Whether it's your business or a hobby, or you're just thinking about making it your business, or you want extra money on the in, on the side. I'm gonna teach you how to install it. I'm gonna show you how to install this system. So join me for day three, 'cause day three is the most important day of this three-day conversion. I told you today it's not gonna be as long as it was on day one, but I wanna thank you for being here because today you saw it's really not your fault. You talked... We talked about pricing today. We talked about these three steps you need to take. When we end today, we're about to end today right now, I want you to look at your journal. Look at what you wrote down from day one, and then also today in day two. Take a good look at that. Day three, we're putting it all together and fixing your journey. That's what this is about, you moving forward. I wanna thank you for your time today. I wanna thank you for being here. Day three, we're putting all this together. I wanna see you grow. I wanna see you make steps. I wanna see you look at where you were before this challenge and look at yourself after this challenge, and see how life can be much better on the other side If you have questions, do me a favor. Go to the Facebook group. We have a pop-up Facebook group. In all your emails, besides the workbook, you also have a link to our pop-up Facebook group. The Facebook group is live whenever we're doing this challenge. And then it goes away. We put it in hiding until the next time we do this a few months later. But for right now, it's live, which means any question you have from today or from day one, you can go through and put it in there. I'll go through, check out all the messages and respond right away. On day three, you will be able to ask questions at the end live. All right, everyone. Thank you for today. I'm going to contact my client and talk to her about how we can do more and grow together. Thank you for today. Thank you. Make sure you are here on time for day three because day three is the most important day out of all these days. Thank you so much for your time. Thank you for being here. I'm so glad to have you here. Have a great rest of your day or night, wherever you are in the city, in the world. And I'll see you on day three of this client conversion challenge. Thank you, everyone. Be good. See you soon. Bye.

17 de may de 202635 min