The Cognitive Capacity Chat
In this episode, we're looking at collaboration through a functional cognition lens and making the case that effective communication isn't just about what you're transmitting. It's about the cognitive state of the person receiving it. Whether you're writing to an NDIS planner at the end of a saturated workday, creating instructions for a support worker who'll pull them out in an emergency, or trying to build genuine trust with a client who's already exhausted from navigating the system — the information alone isn't enough. You need to understand who's reading it, what they're carrying, and how to structure your communication to actually meet them there. We cover: * Why your NDIS reports aren't landing (and it's not the clinical content) * A real example: writing two completely different hoist transfer documents for the same client — and why that was the right call * The hidden cognitive load your clients are carrying before you even walk in the door * Practical strategies: email summaries, decision tables, equipment portfolios — and why these are functional cognition interventions, not just admin tools This is the clinical skill we weren't trained in. Let's fix that. Sign up to my newsletter [https://www.imogenot.com.au/newsletter]. Follow me on Instagram [https://www.instagram.com/imogen_occupationaltherapist/]. Connect on LinkedIn [https://www.linkedin.com/in/imogen-nolan-onot/].
11 episodios
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