The John Barrett Leadership Podcast

JBLP Episode 55: 5 Ways To Lead Like You’re In Customer Service

30 min · 4 de nov de 2025
Portada del episodio JBLP Episode 55: 5 Ways To Lead Like You’re In Customer Service

Descripción

Session Summary: What if you treated your leadership like a customer service experience? In this episode, you’ll discover 5 powerful strategies to boost engagement, build loyalty, and create a team fully invested in your vision. You’ll learn why leadership is more like chess than checkers, how to close communication gaps with over-communication, and why dealing hope and leading with a growth mindset are critical during challenging times. You’ll also uncover how to create raving fans of your leadership through trust, respect, and development—while balancing encouragement with correction so your team members can grow to their full potential. Whether you’re leading a small team or a large organization, these insights will help you build a culture where people don’t just stay—they thrive. Enjoy! [https://i0.wp.com/johnbarrettleadership.com/wp-content/uploads/2021/02/Listen-Button.png?resize=1024%2C1024&ssl=1]https://johnbarrettleadership.com/wp-content/uploads/2025/08/The-John-Barrett-Leadership-Podcast-Episode-55.mp3 ---------------------------------------- LEADER GUIDE Download and follow along with fill in the blanks from the Leader Guide as well as the self/group reflection questions for you and your team to discuss. [https://i0.wp.com/johnbarrettleadership.com/wp-content/uploads/2021/03/image.png?resize=1000%2C750&ssl=1]https://johnbarrettleadership.com/wp-content/uploads/2025/08/JBL-Podcast-Notes-Episode-55.pdf Download The Leader Guide [https://johnbarrettleadership.com/wp-content/uploads/2025/08/JBL-Podcast-Notes-Episode-55.pdf] ---------------------------------------- [https://i0.wp.com/johnbarrettleadership.com/wp-content/uploads/2021/01/applepodcastbadge.png?resize=774%2C209&ssl=1]https://podcasts.apple.com/us/podcast/the-john-barrett-leadership-podcast/id1551017174?ign-itscg=30200&ign-itsct=podcast_box The post JBLP Episode 55: 5 Ways To Lead Like You’re In Customer Service [https://johnbarrettleadership.com/jblp-episode-55-5-ways-to-lead-like-youre-in-customer-service/] first appeared on John Barrett Leadership [https://johnbarrettleadership.com].

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60 episodios

episode JBLP Episode 60: Why Teams Resist & What To Do About It artwork

JBLP Episode 60: Why Teams Resist & What To Do About It

Session Summary: As a leader, it can be frustrating when people push back against new ideas, initiatives, or organizational changes. But what if resistance isn’t the real problem? In this episode, we explore a powerful leadership principle: the issue is rarely the issue—it’s the issue behind the issue that matters most. You’ll learn how to move beyond surface-level reactions and uncover the root causes driving resistance within your team. By examining six critical areas—who, what, when, where, why, and how—you can gain deeper insight into what’s really happening and address the true barriers to engagement. Enjoy! [https://i0.wp.com/johnbarrettleadership.com/wp-content/uploads/2021/02/Listen-Button.png?resize=1024%2C1024&ssl=1]https://johnbarrettleadership.com/wp-content/uploads/2026/06/The-John-Barrett-Leadership-Podcast-Episode-60.mp3 ---------------------------------------- LEADER GUIDE Download and follow along with fill in the blanks from the Leader Guide as well as the self/group reflection questions for you and your team to discuss. [https://i0.wp.com/johnbarrettleadership.com/wp-content/uploads/2021/03/image.png?resize=1000%2C750&ssl=1]https://johnbarrettleadership.com/wp-content/uploads/2026/06/JBL-Podcast-Notes-Episode-60.pdf Download The Leader Guide [https://johnbarrettleadership.com/wp-content/uploads/2026/06/JBL-Podcast-Notes-Episode-60.pdf] ---------------------------------------- [https://i0.wp.com/johnbarrettleadership.com/wp-content/uploads/2021/01/applepodcastbadge.png?resize=774%2C209&ssl=1]https://podcasts.apple.com/us/podcast/the-john-barrett-leadership-podcast/id1551017174?ign-itscg=30200&ign-itsct=podcast_box The post JBLP Episode 60: Why Teams Resist & What To Do About It [https://johnbarrettleadership.com/jblp-episode-60-why-teams-resist-what-to-do-about-it/] first appeared on John Barrett Leadership [https://johnbarrettleadership.com].

2 de jun de 202630 min
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JBLP Episode 59: Leadership Interview With Mark Sanborn

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5 de may de 202639 min
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JBLP Episode 58: Crushing Insecurity And Leading With Confidence

Session Summary: You can’t lead confidently if you’re constantly battling insecurity. Every leader wrestles with self-doubt. The difference isn’t who struggles. It’s who learns to control it before it controls them. In this episode, we unpack imposter syndrome, perfectionism, and the hidden triggers that quietly sabotage your influence. You’ll learn how to reframe negative self-talk, build real confidence, and strengthen your leadership by empowering others. Because leading from insecurity comes at a cost — it limits creativity, creates tension, and stalls growth. But when you lead from clarity and confidence, everything changes. Step into the leader you’re capable of becoming. Enjoy! [https://i0.wp.com/johnbarrettleadership.com/wp-content/uploads/2021/02/Listen-Button.png?resize=1024%2C1024&ssl=1]https://johnbarrettleadership.com/wp-content/uploads/2026/02/The-John-Barrett-Leadership-Podcast-Episode-58.mp3 ---------------------------------------- LEADER GUIDE Download and follow along with fill in the blanks from the Leader Guide as well as the self/group reflection questions for you and your team to discuss. [https://i0.wp.com/johnbarrettleadership.com/wp-content/uploads/2021/03/image.png?resize=1000%2C750&ssl=1]https://johnbarrettleadership.com/wp-content/uploads/2026/02/JBL-Podcast-Notes-58.pdf Download The Leader Guide [https://johnbarrettleadership.com/wp-content/uploads/2026/02/JBL-Podcast-Notes-58.pdf] ---------------------------------------- [https://i0.wp.com/johnbarrettleadership.com/wp-content/uploads/2021/01/applepodcastbadge.png?resize=774%2C209&ssl=1]https://podcasts.apple.com/us/podcast/the-john-barrett-leadership-podcast/id1551017174?ign-itscg=30200&ign-itsct=podcast_box The post JBLP Episode 58: Crushing Insecurity And Leading With Confidence [https://johnbarrettleadership.com/jblp-episode-58-crushing-insecurity-and-leading-with-confidence/] first appeared on John Barrett Leadership [https://johnbarrettleadership.com].

3 de mar de 202630 min
episode JBLP Episode 57: The Optimistic Advantage artwork

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episode JBLP Episode 56: The Symphony Orchestra artwork

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2 de dic de 202527 min