Why Your Branding Is Costing You Clients (And How To Fix It)

If They Won't Change, Neither Will Their Skin

Have you ever felt like you're working harder on your client's skin than they are? In this week's episode of The Skindustry Podcast, I'm diving into a topic that every skin specialist will relate to at some point in their career - how to be firmer with clients whilst still being fair, supportive and professional. A fellow practitioner recently asked me how to deal with clients who expect life-changing results from facials but aren't willing to make the changes needed at home. Whether it's acne, rosacea, pigmentation, or ageing concerns, we often find ourselves repeating the same advice over and over again, wondering whether we're educating or nagging. In this episode, I discuss: ✨ Why you can't want clear skin more than your client does ✨ How to set realistic expectations from day one ✨ The difference between educating and nagging ✨ Why treatments alone rarely create transformations ✨ How to encourage client accountability without damaging the relationship ✨ The importance of stepping into your role as the expert ✨ Why being firm and being kind can coexist If you've ever struggled with client compliance, unrealistic expectations or feeling responsible for results that are outside of your control, this episode is for you. As practitioners, our job isn't to promise miracles. It's to provide honest guidance, evidence-based advice and a clear roadmap. What a client chooses to do with that information is ultimately up to them. If you enjoyed this episode, please leave a review, share it on your Instagram stories and tag me @theskindustry_ and @foxieskinclinic so I can thank you personally 🤍  Listen now on Spotify, Apple Podcasts and Amazon Music 🎙️

The Truth About Treating Acne - With Emily Jayne Skin Revision

Today’s episode is a BIG one 👀⚡️ I’m joined by the incredible Emily from  Emily Jayne Skin Revision - acne specialist, educator and founder of the Advanced Acne Academy, and honestly, this conversation is one EVERY skin specialist needs to hear. Fun fact - I actually completed Emily’s academy myself back in 2024 when she first launched, so this felt like a really full-circle conversation and one I’ve wanted to have for a long time. We talk about the reality of treating acne in clinic beyond products, protocols and before & afters. Inside this episode we cover: ✨ How Emily found her way into acne specialism ✨ How the acne industry has changed over the years ✨ Why acne treatment needs to go far deeper than skincare alone ✨ The emotional side of acne that practitioners often underestimate ✨ What separates someone who treats acne… from someone who truly specialises in it ✨ The biggest mistakes skin specialists are making with acne clients ✨ Why critical thinking matters more than blindly following protocols ✨ Whether before & afters are enough anymore ✨ Building trust, authority and becoming known for acne ✨ What Emily wishes she knew earlier in her career This episode is packed with practical advice, honest opinions and the kind of conversations that challenge how we think as practitioners. Whether you already treat acne or you want to become known for it, I know you’re going to take something from this one 🤍 If you loved this episode, please share it on your stories and tag us so we can see you listening 🫶🏼 Follow us: 🎙️ @theskindustry_ 🩷 @foxieskinclinic ✨ @emilyjayneskinrevision & @advancedacneacademy Listen now on Spotify, Apple Podcasts, Amazon Music & YouTube 🎧

The Motivation You’re Missing Might Be The Room You’re In

This week on The Skindustry 🎙️✨ I’m talking all about the Functional Skin Academy event I attended last week, why it left me feeling SO inspired, and why getting yourself into the right rooms can completely change your mindset, motivation and business. When you work alone, it’s so easy to get stuck in your own bubble, and sometimes being surrounded by like-minded people who genuinely understand your goals, struggles and ambition is exactly what you need to reignite your fire ⚡️ In this episode, we chat about: • The importance of community in business • Why investing in education and networking matters • How isolation can impact motivation as a solo business owner • The power of being surrounded by ambitious people • Why growth happens through proximity, not just qualifications PLUS… I’ve got an exclusive bonus for anyone wanting to join Functional Skin Academy 👀 And if you’re not quite ready for the full programme, I also have a 10% off code for the Decode mini course ✨ If you enjoyed this episode, don’t forget to screenshot it, share to your stories and tag me + @theskindustry_ [https://www.instagram.com/theskindustry_/?utm_source=chatgpt.com] so I can repost you 🤍

I Dropped A Day In Clinic… Then Everything Shifted

In this episode, I’m talking about something I think so many business owners are silently struggling with - burnout 🔥  I open up about what burnout actually looked like for me behind the scenes, what led me there, and the moment I realised something had to change. After constantly overworking, overfilling my diary, and convincing myself I just needed to “push through”, I finally made the terrifying decision to drop a day in clinic. And within 5 minutes of announcing it… an opportunity I’d been quietly manifesting landed in my DM’s 👀  This episode is about why creating space matters, why so many people stay stuck in survival mode, and why nothing changes if nothing changes. If you’ve been feeling overwhelmed, stretched too thin, or scared to take control of your life or business because of fear, this one is for you. Plants don’t grow any larger in the same pot forever - and neither will you 💐  🎙️ Follow @theskindustry_ and @foxieskinclinic 📱Tag us in your stories when listening and let us know your biggest takeaway  from this episode ✨

You Don’t Need More Clients, You Need A Better Business Model - With @bylaurenjohnson

If you feel like you need more clients to make more money… this episode is your reality check 👀  Because more clients isn’t the answer - a better business model is. I’m joined by my first ever guest, @bylaurenjohnson [https://www.instagram.com/bylaurenjohnson?igsh=MXdoaHY1aWc0NHV2bg==], who helps business owners build passive income, create multiple income streams, and scale in a way that doesn’t lead to burnout 🔥  We break down why being fully booked can still leave you stuck, and how to start scaling your income without burning out 😴  🧠 WE COVER: • Why fully booked doesn’t equal successful • The truth about passive income • How to stop trading time for money • Building income streams that support your life 🔗 CONNECT: Lauren: @bylaurenjohnson Us: @theskindustry_ If you loved this episode, share it to your story and tag us so we can repost 🫶🏼 Please subscribe and rate us 5 stars to help push the podcast even further so we can have even more amazing guests on! If your income stops when you do... it’s time to change the way you’re doing business 🤍