Adam Hankinson: The Psychology of Selling Furniture

Adam Hankinson: The Psychology of Selling Furniture

This week, Steve sits down with Adam Hankinson to break down the psychology behind great sales, the 7 habits every salesperson should master, and what truly wins the sale. Plus, they chat about the top tips to help overcome barriers with customers! 00:00 Intro 01:43 How Adam got into the furniture industry 08:00 Why Adam went out on his own 08:46 Why Managers are key in store 11:06 Has they way we sell changed or is it the way we buy 16:05 What’s the most influential part of obtaining the sale 20:00 Customer “Must haves” are so important 22:45 Important first questions when approaching a customer 24:01 Emotional & Logical responses 25:00 Overcoming barriers with a customer 32:15 What makes the best sales people the best 35:00 Commitment to what you are doing is so important 39:37 About Adams book - Selling Furniture 42:52 The 7 habits in Adams book 50:56 Quotes & importance of the follow up 53:29 Adams book is out now! 55:50 How he handles challenges 57:24 Quickfire Questions 1:05:20 ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

Ollie Jeffs: The Mission Behind The Pelham

In this episode, listen as Steve is joined by Ollie Jeffs, CEO of The Pelham, to explore the powerful role community can play in changing lives. Ollie shares his journey to leading The Pelham, how the organisation is building meaningful connections, and the vital work they’re doing around suicide prevention. We also dive into the realities of running a purpose-driven organisation — from managing funding and volunteers to balancing growth, leadership, and personal wellbeing. 00:00 Intro 01:25 About The Pelham & Ollie 04:00 Inspiration to create The Pelham 06:00 How Ollie got involved & journey to CEO 08:30 What The Pelham does for the community 13:15 Why the Pelham focuses on creating connections  17:01 Their work on Suicide Prevention & what you can do 27:06 Managing people on payroll vs volunteers 31:28 Most challenging part of Ollie’s role 33:15 The success rates of bids and the time they take 35:15 How they manage their funding and how growth is impacted by this 38:28 How The Pelham want to link with the NHS & what they are currently doing 44:50 Managing work / life balance 48:08 Quickfire questions 55:55 Outro ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

A 1 Year Unorthodox Special!

A one-year special from An Unorthodox CEO! Listen as Steve & Vic as they chat through their past year of podcasting—from the journey to personal insights, funny moments, and everything in between. We will be back at the end of May, so keep an eye out for the start of season 4! 00:00 Intro  01:00 A big THANK YOU! 01:35 Some quick stats from our year 02:24 The podcast journey 10:10 Personal Insights 16:22 Fun & lighthearted 22:07 Outro ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

Colin Easton: Navigating Success, Stress & the Evolution of Print

In this episode, listen as Steve chats with his friend Colin about his journey to working for HP, how he has navigated success & stress. Plus, find out how delegation and letting go allowed himself a better work life balance! 00:00 Intro 03:34 How Colin & Steve met 07:00 Colins journey to HP & his first Jobs 12:04 The job & friend that led Colin to the sales world 17:45 How Colin views success 19:30 What HPs purpose & ethos is 21:20 Local leaders & their importance in big businesses 23:56 What Large Format Printing is & the benefits 27:40 Managing Stress, Pressure & Failure 35:50 The success Colin saw after proper delegation 37:00 The changes Colin made personally & professionally 45:00 Colins Pictures 46:39 How print has changed over the years & the impact of AI 52:05 Working on Gangshow together 56:47 How Colin de-stresses 1:02:10 Quickfire Questions 1:08:30 Outro ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

Andy Clarke: Resilience, Retail & Becoming an Agent

On this weeks episode Steve chats with Andy Clarke one of our agents! Listen as they talk through his journey to becoming an agent, what life working in beds is like & how Andy has been on both the retail and agent side! Andy mentions the difficulties of being on the retail side but the enjoyment he got from it! Plus how his resilience led him to his first agent job! 00:00 Intro 01:08 There is always room to learn 07:50 Changing depending on the client 10:00 Job titles & peoples perspectives 12:50 How Andy got his first Job & some big learnings 20:00 Working at Army Navy 21:50 His Apprenticeship in the print world 24:05 How resilience got Andy a Job he wanted 30:00 What being an Agent used to be like & how the industry has changed 37:27 The shift from searching from beds to sleep 40:00 Why Sussex Beds dont service all price ranges 42:00 Long term advice is important 43:05 Why Andy opened his own shop 48:20 Biggest learning from being in retail 51:20 Innovation in the bed industry 57:42 The Green Era & working for a flooring company 58:50 Recycling in the bed industry 1:00:40 What does Andy think retailers need to do to stay relevant & how its changing 1:07:05 Most challenging part of Andys job 1:12:15 How Andy distresses 1:15:05 Quickfire Questions ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.