Communication

Communication

Clear communication is crucial in healthcare, and in this episode, Ben meets individuals involved in internal and external communication with the patients, staff and the general public. He'll explore the role of social media in modern world and how different platforms require different content.

Charity and Membership

This episode delves into the organisation Frimley Health Charity. Ben learns the purpose of a hospital’s charity, explores philanthropic giving, and discovers how local fundraising events are organised to raise crucial funds. Plus he’ll find out about what being a member of a hospital trust means.

Volunteering and More

In this episode we’ll meet two more volunteers who help directly in two of the most well known departments: A+E and Pharmacy. We’ll also explore how calls are routed to the hospital and examine how technology has transformed the responsibilities of a switchboard operator.

Volunteering Part 2

We’re continuing our exploration of hospital volunteers. In this episode, Ben delves deeper into the diverse roles that volunteers play across various hospitals, ranging from transporting patients to conducting surveys to assess their care. Plus, we’ll meet one of the youngest volunteers to listen to a performance by a ward musician.

Volunteering Part 1

It’s a brand-new series of Inside The Hospital, and we kick things off by exploring the world of hospital volunteers. In this episode, Ben meets the Volunteering Manager at Frimley Health NHS Foundation Trust to delve into the reasons behind the presence of volunteers in hospitals. We also get to know one of the volunteers who plays a crucial role as an End of Life Companion.