How to Deal with Difficult Phone Calls from Customers | Adi Campuzano, Dedicated Office Solutions

How to Deal with Difficult Phone Calls from Customers | Adi Campuzano, Dedicated Office Solutions

In this episode we dive into how to deal with difficult phone calls from Customers with Adi Campuzano, Owner of Dedicated Office Solutions. We talk about the importance of that first phone call you get from that potential customer. Adi also goes into how you should structure your calls that provides the best customer experience and helps you convert more calls into appointments and sales. Adi Campuzano, Dedicated Office Solutions Website: https://www.dedicatedoffice.com [https://www.dedicatedoffice.com/]Facebook: https://www.facebook.com/DedicatedOfficeSolutions [https://www.facebook.com/DedicatedOfficeSolutions/] Instagram: https://www.instagram.com/dedicatedofficesolutions [https://www.instagram.com/dedicatedofficesolutions] LinkedIn: https://www.linkedin.com/company/dedicated-office-solutions-llc [https://www.linkedin.com/company/dedicated-office-solutions-llc]YouTube: https://www.youtube.com/channel/UCgrXCEV3L-X_qWsFL0m7m7g [https://www.youtube.com/channel/UCgrXCEV3L-X_qWsFL0m7m7g] #preferredcontractorspodcast #homeservices #contractors #customerservice #customerexperience #virtualoffice #virtualofficestaff #hvac #roofers #plumbers

How to Estimate Construction Projects for Optimal Growth | Matt Nicosia, Kaizen Consulting

In this episode we talk about how to estimate construction projects that will give you optimal growth for your construction business with Matt Nicosia of Kaizen Consulting. Matt goes deep into bidding strategies for general contractors as well as sub contractors looking to win jobs and stay profitable. We also cover the biggest mistakes made by new contractors trying to estimate and bid jobs while staying profitable. Matt Nicosia, Kaizen Consulting Website: https://www.bldgtomorrow.com/consulting [https://www.bldgtomorrow.com/consulting]Facebook:https://www.facebook.com/BLDGTomorrow [https://www.facebook.com/BLDGTomorrow] Instagram: https://www.instagram.com/bldg_tomorrow/ [https://www.instagram.com/bldg_tomorrow/] YouTube: https://www.youtube.com/channel/UCTTBHdD4DMQDnMPOJMc1V_g [https://www.youtube.com/channel/UCTTBHdD4DMQDnMPOJMc1V_g] #preferredcontractorspodcast #homeservices #contractors #digitalmarketing #videocontent #content #contentstrategies #roofing #HVAC #marketing #marketingstrategies #digitalmarketingstrategies #construction #generalcontractor Mentioned in the Podcast Montana Contracting http://montanacontracting.com/ [http://montanacontracting.com/]

Why Google is the Money Maker for Contractors | Tim Brown, Hook Agency

In this episode we get into why Google is the money maker for contractors with Tim Brown, CEO of Hook Agency. We break down what makes a website effective from the copy to the layout and provide a checklist you need to have to have a winning website.Tim also covers why you should be focused on SEO and Google PPC to “Hook Better Leads” for your contracting business. Tim Brown is the CEO of Hook Agency, an SEO [https://www.youtube.com/embed/xiB6-YyFlrw] & Web Design firm that’s gone from 1 person to 17 in 5 years. Championing small businesses and helping them drive more traffic and leads – has led him to growing his team and learning to lead to be more useful. Content strategy, Persuasive web design, and actionable, pragmatic small business marketing are his biggest areas of expertise. Tim Brown, Hook Agency Website: https://hookagency.com [https://hookagency.com/]/ Facebook: https://www.facebook.com/hookagency [https://www.facebook.com/hookagency] Instagram: https://www.instagram.com/hookagency/ [https://www.instagram.com/hookagency/] Twitter: https://twitter.com/hookagency [https://twitter.com/hookagency] LinkedIn: https://www.linkedin.com/company/hook-agency/ [https://www.linkedin.com/company/hook-agency/]YouTube: https://www.youtube.com/hookagency [https://www.youtube.com/hookagency] #preferredcontractorspodcast #homeservices #contractors #digitalmarketing #videocontent #content #contentstrategies #roofing #HVAC #marketing #marketingstrategies #digitalmarketingstrategies #hookagency #googleads #seo #webdesign Mentioned in the Podcast One Industry One Model https://oneindustryonemodel.com/ [https://oneindustryonemodel.com/]

Preferred Contractors Podcast Season 2 Wrap Up with Jordan Harrison

In this episode we wrap up Season 2 of the Preferred Contractors Podcast. Jordan takes us through highlights of each episode and guest during the season. He gives us his biggest takeaway from each episode and how it can give you the actionable steps you need to grow your contracting business. Jordan Harrison, Preferred Contractors Podcast Host Admin of Preferred Contractors Community Group jordan@kyberdigital.com Website: https://www.kyberdigital.com/ [https://www.kyberdigital.com/]LinkedIn: https://www.linkedin.com/in/jordankyber/ [https://www.linkedin.com/in/jordankyber/]Facebook: https://www.facebook.com/jordanharrison.preferredcontractors/ [https://www.facebook.com/jordanharrison.preferredcontractors/] Preferred Contractors LinkedIn: https://www.linkedin.com/company/preferred-contractors-community [https://www.linkedin.com/company/preferred-contractors-community] Preferred Contractors Community Group: https://www.facebook.com/groups/preferred.contractors [https://www.facebook.com/groups/preferred.contractors]Mentioned in the Podcast Preferred Contractors Podcast: http://preferredcontractorspodcast.com [http://preferredcontractorspodcast.com/]#preferredcontractorspodcast #homeservices #contractors #digitalmarketing #content #contentstrategies #marketing #marketingstrategies #digitalmarketingstrategies

How CompanyCam Can Help You Grow Your Contracting Business with Claire Ficke

In this episode Claire Ficke covers how CompanyCam can help you grow your contracting business. She discusses several strategies you can use to close more deals and get more of those 5 star reviews you seek on Google. We start out getting into the biggest mistakes contractors make while documenting their work for insurance companies and strategies you can help fix those problems with CompanyCam. Claire gets into how communication between teams and workflow issues can be cleaned up by simply being able to organize all of your projects in one place for the entire team to see. If you’re a home service contractor you can see how this can easily save you thousands of hours of time and thousands of dollars. We also talk about the integrations into other CRM or field management platforms and how you can get CompanyCam to work seamlessly with the technology your company chooses to use. Claire also dives into how it can improve your sales conversions by simply showing potential customers how you provide quality work and great customer experience in the process. Claire Ficke, CompanyCam Website: https://companycam.com/ [https://companycam.com/]Facebook: https://www.facebook.com/companycam [https://www.facebook.com/companycam] Instagram: https://www.instagram.com/companycamapp/ [https://www.instagram.com/companycamapp/] Twitter: https://twitter.com/CompanyCam [https://twitter.com/CompanyCam] Claire on Instagram: https://www.instagram.com/companycamclaire/ [https://www.instagram.com/companycamclaire/]Mentioned in the Podcast BluePagesPro https://bluepagespro.com/ [https://bluepagespro.com/] JobNimbus https://www.jobnimbus.com/ [https://www.jobnimbus.com/] Zapier https://zapier.com/ [https://zapier.com/] HouseCallPro https://www.housecallpro.com/ [https://www.housecallpro.com/] Successware https://www.successware.com/ [https://www.successware.com/] WorkIz https://www.workiz.com/ [https://www.workiz.com/] Jobber https://getjobber.com/ [https://getjobber.com/] Roofr https://roofr.com/ [https://roofr.com/] RoofLink https://www.roof.link/ [https://www.roof.link/] #preferredcontractorspodcast #homeservices #contractors #digitalmarketing #videocontent #content #contentstrategies #roofing [https://www.instagram.com/explore/tags/roofing/] #roofingcontractor [https://www.instagram.com/explore/tags/roofingcontractor/] #hvaclife [https://www.instagram.com/explore/tags/hvaclife/] #hvaccontractor [https://www.instagram.com/explore/tags/hvaccontractor/] #hvactechnician [https://www.instagram.com/explore/tags/hvactechnician/] #landscapingcontractor [https://www.instagram.com/explore/tags/landscapingcontractor/] #remodeling [https://www.instagram.com/explore/tags/remodeling/] #construction [https://www.instagram.com/explore/tags/construction/] #constructiontechnology [https://www.instagram.com/explore/tags/constructiontechnology/] #electricianlife [https://www.instagram.com/explore/tags/electricianlife/] #plumbinglife [https://www.instagram.com/explore/tags/plumbinglife/] #restorationcontractor [https://www.instagram.com/explore/tags/restorationcontractor/] #paintingcontractor [https://www.instagram.com/explore/tags/paintingcontractor/] #contractor [https://www.instagram.com/explore/tags/contractor/] #companycam