Those Gals at Work

61. The Hidden Frustration in Business: Why Poor User Experience Costs You Customers

44 min · 29. huhti 2026
jakson 61. The Hidden Frustration in Business: Why Poor User Experience Costs You Customers kansikuva

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Join us as we uncover the often-overlooked secret to skyrocketing your business: refining the customer experience. Discover why small tweaks—like split-form strategies, automated onboarding, and clear communication—can transform your client journey and boost your revenue. Learn how simple system upgrades can dramatically improve client engagement and reduce drop-off rates. We break down real-world examples and share actionable tactics to elevate your brand. Whether you're a coach, service provider, or online business owner, perfecting your client journey is your secret weapon for growth. Follow Those Gals at Work on Instagram @thosegalsatwork Connect with Sadie, the marketing gal! Visit her website: www.butterflycreativeprojects.com Connect on Linkedin: www.linkedin.com/in/sfienberg Follow her on IG: www.instagram.com/butterflycreativeprojects Follow on FB: www.facebook.com/butterflycreativeprojects [http://www.facebook.com/butterflycreativeprojects] Connect with Kayla, the money gal! Visit her website: www.kcvirtualbookkeeping.com Connect on Linkedin: www.linkedin.com/in/caldwellkayla Follow her on IG: www.instagram.com/kcvbookkeeping Follow on FB: www.facebook.com/kcvirtualbookkeeping [http://www.facebook.com/kcvirtualbookkeeping]

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Join us as we uncover the often-overlooked secret to skyrocketing your business: refining the customer experience. Discover why small tweaks—like split-form strategies, automated onboarding, and clear communication—can transform your client journey and boost your revenue. Learn how simple system upgrades can dramatically improve client engagement and reduce drop-off rates. We break down real-world examples and share actionable tactics to elevate your brand. Whether you're a coach, service provider, or online business owner, perfecting your client journey is your secret weapon for growth. Follow Those Gals at Work on Instagram @thosegalsatwork Connect with Sadie, the marketing gal! Visit her website: www.butterflycreativeprojects.com Connect on Linkedin: www.linkedin.com/in/sfienberg Follow her on IG: www.instagram.com/butterflycreativeprojects Follow on FB: www.facebook.com/butterflycreativeprojects [http://www.facebook.com/butterflycreativeprojects] Connect with Kayla, the money gal! Visit her website: www.kcvirtualbookkeeping.com Connect on Linkedin: www.linkedin.com/in/caldwellkayla Follow her on IG: www.instagram.com/kcvbookkeeping Follow on FB: www.facebook.com/kcvirtualbookkeeping [http://www.facebook.com/kcvirtualbookkeeping]

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