Balancing the Books and the Mission

When Companies Run the Courts

Forced arbitration is the secret justice system you've never heard of, and it's likely working against you. Brendan Ballou, former DOJ prosecutor and author of When Companies Run the Courts: How Forced Arbitration Became America's Secret Justice System exposes these little known clauses hidden in practically every service agreement we sign, explains the harms they can create, and tells us when and how to fight them.

Medicine and the Military: Parallel Lessons in Professionalism

Lieutenant General (Ret.) Mark Hertling spent decades leading soldiers in combat and across cultures before he transitioned to healthcare leadership when he retired from the US Army. He joins us to talk about the professional parallels he's witnessed along the way: the oaths we take, the life and death situations, the bonding among colleagues, the importance of our institutions, and the betrayals that threaten them both.

Balancing the Books and the Mission

Leadership matters. Steve Edwards, former President and CEO of CoxHealth, a $2 Billion Missouri-based health system, joins us to talk about his 30 years of leadership in healthcare, and how he balanced the books while never losing sight of the mission.

Sebastian Junger on What Being Near Death Taught Him About Life

Sebastian Junger is a master storyteller whose vast body of work speaks to our humanity and collectivism – loyalty, belonging, meaning, connection - and what we lose without them. Junger joins us to talk about what he's learned from war, history, and a near-death experience, and that whether as physicians or soldiers, we ultimately strive to live "in a world where human relations are entirely governed by whether you can trust the other person with your life." For more, follow TRIBE with Sebastian Junger [https://sebastianjunger.substack.com/] on Substack.

We Need to Level the Playing Field

DPC. Concierge Care. Upselling services. Are these new models the answer? Wendy and Matt break down what these new approaches mean for physicians and patients and how overturning a section of the ACA may be the best place to start.