Good Customers

Helen Hall

If you have ever been to an industry event you will know the name Helen Hall ! From Barrentine, BASF, Ramps to Rentokil . Helen has a long standing career in Pest Management in many varied roles. She joins us on this episode to talk through her journey and what’s changed over the years.

Chin Chex , Francisco Pazos

On this episode we’re joined by Francisco Pazos, the man behind ChinChex, to uncover the incredible story of how a kitchen made idea in Hong Kong evolved into a product now making serious waves in the U.K. bed bug sector.

Pest Management News May 26

What's Hot, What's Not in the world of Pest Management.

Last Stop Traps

Many of us will remember Colins Traps. Clare & Richard met him about 15 years ago and purchased traps from him , when Colin retired they recognized the massive gap it would leave in the countryside management market & they proudly took over the business to be able to provide high quality traps to both pest controllers and wildlife managers . Clare joins us to talk about what formed that decision and how things have progressed . With a large turn back to traditional non-toxic methods of control it’s a must listen , episode for both pest controllers and wildlife managers

Good Customers

Every pest controller knows… the job is only half the battle The real difference? The customer We talk about the GOOD customers The ones who listen, prepare and actually make the job work. The ones who get it We’ll be breaking down what makes a great customer, why it matters, and how it can turn a nightmare job into an easy one