The Deal That Changed Everything for Our Business

The Deal That Changed Everything for Our Business

Every business has a moment that changes everything. In this episode of The Blueprints Podcast, Michael and Isabelle look back on the largest deal Custom Built had ever closed and how it arrived at exactly the right time. As sales slowed heading into the end of 2018, the company faced the same challenge many growing businesses encounter: how do you keep moving forward when the pipeline isn't where it needs to be? The answer came through a past client, an unconventional commercial project, and a willingness to step into an opportunity others had left behind. Michael shares the behind-the-scenes story of how a stalled dog rehabilitation facility became a landmark project for the company, the importance of maintaining relationships with past clients, and the lessons learned about resilience, sales, growth, and never giving up during difficult seasons. Whether you're building a business, leading a team, or navigating your own challenges, this episode offers practical insights and an encouraging reminder that persistence often creates opportunities where none seem to exist. Listen now on Apple Podcasts, Spotify, Amazon Music, and YouTube! Apple Podcasts: https://podcasts.apple.com/us/podcast/blueprints-podcast/id1808207660 [https://podcasts.apple.com/us/podcast/blueprints-podcast/id1808207660] Spotify: https://open.spotify.com/show/6X9qOMBX5LnXxOy7J2Xt8z [https://open.spotify.com/show/6X9qOMBX5LnXxOy7J2Xt8z] Amazon Music: https://music.amazon.com/podcasts/24570842-e629-468b-96bb-0f400a19a8b4 [https://music.amazon.com/podcasts/24570842-e629-468b-96bb-0f400a19a8b4]

Get Around People Who Inspire You

On this episode of Blueprints, Isabelle and Michael share a behind-the-scenes look at how one trip to the International Builders' Show (IBS) turned into unexpected opportunities, valuable relationships, and a reminder of why getting around the right people matters.What started as a trip to discover new products and make industry connections led to a chance meeting with deck builder and content creator Kevin Croquette. Through a series of seemingly unlikely connections—including Custom Built's long-standing relationship with Northville Lumber, emerging decking products, and upcoming industry events.

Growth Requires Change: Lessons from 20 Years of Marketing

In this episode of Blueprints, Isabelle and Michael pull back the curtain on the marketing journey behind Custom Built Design & Remodeling—from the company's earliest days of phone book ads, yard signs, and home shows to building a fully in-house marketing team focused on content, video, branding, and growth.But this conversation goes beyond marketing tactics.As the company enters a new season of growth, Michael and Isabelle explore the realities of scaling a business, leading through change, and navigating the unique dynamic of working together as both business partners and father and daughter.

From Panic Attack to 12 Companies: The Blueprint of a Reluctant Entrepreneur

In this episode of Blueprints, Michael Flory sits down with entrepreneur Dave Johnson to explore the highs, lows, and defining moments that shaped his journey from ministry leader to business owner.Dave shares how losing his job during the 2008 recession became the catalyst for building a thriving portfolio of businesses, including property management, cleaning services, jewelry, glass and screen shops, and more. Along the way, he opens up about the fear, uncertainty, and pressure of providing for a young family, the role mentors played in his growth, and the life-changing support of his wife during some of his most challenging seasons.

The Leadership Conversations That Change Teams

In this episode of Blueprints, Isabelle and Michael dive into one of the most overlooked parts of leadership: intentional connection with your team.Michael shares how a challenge from a business coach completely changed the way he leads at Custom Built Design & Remodeling — moving beyond meetings, metrics, and task lists to create meaningful monthly one-to-one conversations with his leadership team. Whether you lead a company, manage a small team, or simply want stronger relationships with the people around you, this episode offers practical insight into building a workplace where people genuinely feel seen, valued, and supported.Because great leadership doesn’t just happen in meetings — it happens in the moments in between.