One Percent Better with Kelvin Han (S2E23)

The Hidden Cost of Mediocrity

Eric and Riley are so excited about their organization's new values. Last week the pair shared them with you and this week they discuss how using the values can help us break out of mediocrity. No one shows up to work and says "I can't wait to be mediocre today!" Be humble, hungry and smart! Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you! 📧: bx3leadership@gmail.com 📱: ‪(608) 728-8103‬

Learning our Values (S2E25)

Eric and Riley talk about the new organizational values that we just introduced recently. Humble, Hungry and Smart are our values and we can't wait for our teams to see them, live them and use them as their north star. The pair define each of these values and why they are important. It's not wallpaper folks, live the values every day and you'll be successful. Listen, Learn and Lead! Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you! 📧: bx3leadership@gmail.com 📱: ‪(608) 728-8103‬

Know your Stakeholders (S2E24)

Eric and Riley talk about how well they know their stakeholders. Or in Riley's case, identify them! The pair talk about changing priorities for the organization and it's employees and that as leaders we need to get curious about our team and understand them. Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you! 📧: bx3leadership@gmail.com 📱: ‪(608) 728-8103‬

One Percent Better with Kelvin Han (S2E23)

Nick and Riley have a wise guest with them today! We welcome Sheng (Kelvin) Han to the studio, one of our newest Assistant General Managers! Kelvin just finished up his training and was eager to talk leadership with us. Leadership is not linear, it's dynamic, it moves and flows. As long as you're investing in yourself and learning you'll be 1% better every day. The center of Kelvin's message to our listeners as it relates to leadership, mentorship and hiring/recruiting. Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you! 📧: bx3leadership@gmail.com 📱: ‪(608) 728-8103‬

Borrowed Eyes (S2E22)

Eric and Riley are back! The duo talks about a sticky saying "Borrowed Eyes" which helps us as leaders use different perspectives to help our restaurant grow and develop. As leaders we can't see or hear everything, we have to lean into other perspectives to make sure we're moving the right direction. They discuss the guest's perspective, a new team member's perspective and our partner's/inspector's perspective to help us identify opportunities. Don't take borrowed eyes for granted, you might see something you've never seen before! Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you! 📧: bx3leadership@gmail.com 📱: ‪(608) 728-8103‬