Defining Hospitality

What does it mean to develop a host mindset? Today, Dan dives into the transformative principles of the 'host mindset' with Steve Fortunato, founder of roomforty and the Fig House. Steve shares his journey from a restaurateur and caterer to becoming an influential leadership facilitator, emphasizing the importance of making others feel valued. The conversation highlights the impact of hospitality in business, practical strategies to foster engagement, and the significance of personal growth and generosity-driven cultures. This episode is a deep exploration of how hospitality principles can enhance both personal and professional interactions, creating a kinder and collaborative environment. Takeaways:  * Approach every interaction, whether with clients, colleagues, or customers, with the intention to make others feel valued and cared for. * Define a small set of practical, non-aspirational values that are deeply linked to your mission and vision. Integrate them into hiring, training, and daily operations. * Seek out coaches, mentors, or peer groups who challenge you and help you grow. Stay open to learning and feedback. * Give value first, without expecting immediate returns. Trust that value will come back to you through the virtuous cycle of generosity. * Apply hospitality beyond the industry. Use these principles in any field or relationship. * Even in gig-based or temporary workforces, make people feel important and included to inspire better performance and loyalty. * Recognize that mastery is a journey, not a destination. Stay humble, coachable, and always strive to be better. Quote of the Show: “ I don't believe hospitality is an industry. I believe it's a virtue.” - Steve Fortunato Links: * LinkedIn: https://www.linkedin.com/in/steve-fortunato-3b990516/ [https://www.linkedin.com/in/steve-fortunato-3b990516/]  * Website: https://stevefortunato.com/ [https://stevefortunato.com/]  * Book Link: https://amzn.to/45zaddw [https://amzn.to/45zaddw]  Shout Outs: * 0:38 - The Fig House https://www.fighousela.com/ [https://www.fighousela.com/]  * 5:48 - Patina Group https://www.patinagroup.com/ [https://www.patinagroup.com/]  * 6:01 - Wolfgang Puck Catering https://wolfgangpuckcatering.com/ [https://wolfgangpuckcatering.com/]  * 14:49 - Bill Clinton https://en.wikipedia.org/wiki/Bill_Clinton [https://en.wikipedia.org/wiki/Bill_Clinton]  * 14:53 - Bob Hope https://en.wikipedia.org/wiki/Bob_Hope [https://en.wikipedia.org/wiki/Bob_Hope]  * 24:39 - John F Kennedy https://en.wikipedia.org/wiki/John_F._Kennedy [https://en.wikipedia.org/wiki/John_F._Kennedy]  * 43:44 - Toyota https://www.toyota.com/ [https://www.toyota.com/]  * 57:28 - DC Structures https://dcstructures.com/ [https://dcstructures.com/]  🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ [https://www.bermanfalk.com/] - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/ [https://www.bermanfalk.com/impact/]  Ways to Tune In:  * Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX [https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX] * Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386 [https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386] * Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s [https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s] * Amazon Music: https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419 [https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419] * Transistor: https://www.defininghospitality.live/ [https://www.defininghospitality.live/]

What is the power of providing unique experiences? Today, Dan chats with the Co-Founders of Reset Hotels, Ben Uyeda and Adam Wininger, about their unique hotel venture designed for the next generation of conscious travelers. Ben and Adam share insights from their journey in hospitality, emphasizing the importance of midweek group bookings for corporate and wellness retreats, and creating meaningful, immersive experiences in the vast, open spaces of Joshua Tree. The conversation explores the concept of 'reset' in hospitality, the value of modular construction in remote areas, and future visions including art installations, unique retreats, and potentially an interplanetary hotel. Join the conversation as they discuss how thoughtful design and unique experiences can transform simple stays into unforgettable journeys. Takeaways: * Excellence in hospitality (and any field) comes from attention to detail and continuous improvement—strive to perfect the small things, not just the big vision. * Make sure you’re intentional about the guest experience. Always consider how you want people to feel during and after their experience with you, whether in hospitality, business, or daily life. * Prioritize midweek group and retreat bookings. They are a key driver of business success. * Be willing to evolve your ideas and operations as you learn from real-world experience. The best concepts often emerge from adapting to changing circumstances. * Move beyond generic spaces—offer unique, authentic moments (like outdoor activities, art installations, or surprise elements) that guests will remember and share. * Design experiences that encourage genuine interaction, such as group hikes, yoga at sunset, or shared reading materials. * Make it easy to deliver “magical” experiences by building thoughtful, repeatable systems (e.g., providing thank you cards and mailing them for guests). Quote of the Show:  ”I've always thought of hospitality as the craft of the welcome.” - Ben Uyeda “ We fully intend to do all that. Just creating little moments of surprise for people out in the desert.” - Adam Wininger Links: * LinkedIn: https://www.linkedin.com/in/ben-uyeda-6927215/ [https://www.linkedin.com/in/ben-uyeda-6927215/]  * LinkedIn: https://www.linkedin.com/in/adam-w1818654323333/ [https://www.linkedin.com/in/adam-w1818654323333/]  * Website: https://www.stayreset.com/ [https://www.stayreset.com/]  * Instagram: https://www.instagram.com/reset.hotel/ [https://www.instagram.com/reset.hotel/]  Shout Outs: * 1:16 - Entrepreneurs Organization https://eonetwork.org/ [https://eonetwork.org/]  * 2:48 - HD Vegas https://hdexpo.hospitalitydesign.com/ [https://hdexpo.hospitalitydesign.com/]  * 8:24 - U2 https://en.wikipedia.org/wiki/U2 [https://en.wikipedia.org/wiki/U2]  * 8:28 - Meadowlands Arena https://en.wikipedia.org/wiki/Meadowlands_Arena [https://en.wikipedia.org/wiki/Meadowlands_Arena]  * 9:32 - Hype Beast https://hypebeast.com/ [https://hypebeast.com/]  * 19:09 - Burning Man https://burningman.org/ [https://burningman.org/]  * 24:29 - W Hotels https://w-hotels.marriott.com/ [https://w-hotels.marriott.com/]  * 24:35 - SoulCycle https://www.soul-cycle.com/ [https://www.soul-cycle.com/]  * 28:06 - Rick Rubin https://en.wikipedia.org/wiki/Rick_Rubin [https://en.wikipedia.org/wiki/Rick_Rubin]  * 29:30 - Jesse Itzler https://en.wikipedia.org/wiki/Jesse_Itzler [https://en.wikipedia.org/wiki/Jesse_Itzler]  * 32:21 - Will Guidara https://en.wikipedia.org/wiki/Will_Guidara [https://en.wikipedia.org/wiki/Will_Guidara]  * 33:24 - NoMad Library https://nomadlasvegas.mgmresorts.com/en/restaurants/nomad-library.html [https://nomadlasvegas.mgmresorts.com/en/restaurants/nomad-library.html]  * 35:27 - Eleven Madison Park https://www.elevenmadisonpark.com/ [https://www.elevenmadisonpark.com/]  * 38:22 - Storm King https://welcome.stormking.org/ [https://welcome.stormking.org/]  * 43:23 - Goose https://www.goosetheband.com/ [https://www.goosetheband.com/]  * 46:00 - Mass MoCA https://massmoca.org/ [https://massmoca.org/]  * 46:26 - Pappy and Harriet’s https://pappyandharriets.com/ [https://pappyandharriets.com/]  * 48:12 - Post Ranch Inn https://postranchinn.com/ [https://postranchinn.com/]  * 48:21 - Chateau Marmont https://www.chateaumarmont.com/ [https://www.chateaumarmont.com/]  * 55:29 - YPO https://www.ypo.org/ [https://www.ypo.org/]  🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ [https://www.bermanfalk.com/] - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/ [https://www.bermanfalk.com/impact/]  Ways to Tune In:  * Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX [https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX] * Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386 [https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386] * Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s [https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s] * Amazon Music: https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419 [https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419] * Transistor: https://www.defininghospitality.live/ [https://www.defininghospitality.live/]

It’s not just about what you know or who you know, but who knows you. Today, Eileen Madigan, Senior Vice President of Global Interior Design at Las Vegas Sands Corp joins Defining Hospitality to discuss the power of networking and mentoring within the hospitality industry. With over 35 years of experience in luxury interior design, Eileen shares her journey from working at Four Seasons and Rosewood Hotels to leading significant projects in Asia for Sands. She discusses the importance of having a design philosophy, her experience with a life coach, and the intricacies of scaling luxury design for massive integrated resorts. Eileen highlights the importance of creating everlasting memories through thoughtful design, and offers valuable insights on career progression and the significance of internal and external partnerships in achieving design excellence. Takeaways:  * Take time in your career, ideally in your twenties, to understand and define what makes you unique. This clarity will help guide your professional journey and open up opportunities. * Don’t wait until later in your career to work with a coach or mentor. Regularly seek outside perspectives to help you uncover your strengths, clarify your goals, and stay aligned with your purpose. * It’s not just about what you know or who you know, but who knows you. Build genuine relationships and make your work and value visible to others in your industry. * When leading projects or teams, assess and invest in the right people, establish clear processes, deliver quality products, and ensure profitability. All four fundamentals must be aligned for success. * Whether designing spaces or leading teams, always consider the human experience. Details matter—focus on how people feel and interact with your work. * Trust your instincts, appreciate the people and opportunities around you, and remember to enjoy the ride—even when it’s challenging. Quote of the Show: “At the end of the day, we’re creating everlasting memories.” - Eileen Madigan Links: * LinkedIn: https://www.linkedin.com/in/eileenamadiganasid/ [https://www.linkedin.com/in/eileenamadiganasid/]  * Website: https://www.sands.com/ [https://www.sands.com/]  Shout Outs: * 0:40 - Leo A Daly https://leoadaly.com/ [https://leoadaly.com/]  * 0:41 - Rosewood Hotels and Resorts https://www.rosewoodhotels.com/en/default [https://www.rosewoodhotels.com/en/default]  * 0:43 - Four Seasons https://www.fourseasons.com/ [https://www.fourseasons.com/] * 1:29 - Bruno Viterbo https://www.linkedin.com/in/bruno-viterbo/ [https://www.linkedin.com/in/bruno-viterbo/]  * 8:44 - Rob Goldstein https://investor.sands.com/governance/executive-management/default.aspx [https://investor.sands.com/governance/executive-management/default.aspx]  * 8:45 - Patrick Dumont https://investor.sands.com/governance/board-of-directors/person-details/default.aspx?ItemId=9c208f5c-ee7e-4166-a224-99617ab747a4 [https://investor.sands.com/governance/board-of-directors/person-details/default.aspx?ItemId=9c208f5c-ee7e-4166-a224-99617ab747a4] * 15:44 - New World https://www.newworldmillenniumhotel.com/en/?utm_source=glopss&utm_medium=affiliate&utm_campaign=campaign [https://www.newworldmillenniumhotel.com/en/?utm_source=glopss&utm_medium=affiliate&utm_campaign=campaign]  * 15:57 - Sonia Cheng https://en.wikipedia.org/wiki/Sonia_Cheng [https://en.wikipedia.org/wiki/Sonia_Cheng]  * 16:12 - Hotel de Crillon https://www.rosewoodhotels.com/en/hotel-de-crillon [https://www.rosewoodhotels.com/en/hotel-de-crillon]  * 16:40 - Carl Lagerfield https://en.wikipedia.org/wiki/Karl_Lagerfeld [https://en.wikipedia.org/wiki/Karl_Lagerfeld]  * 26:32 - Tom Pheasant https://www.thomaspheasant.com/ [https://www.thomaspheasant.com/]  * 26:36 - Turtle Creek https://www.turtlecreekcasino.com/ [https://www.turtlecreekcasino.com/]  * 35:13 - David Collins https://www.davidcollins.studio/ [https://www.davidcollins.studio/]  * 37:31 - All Suites Tower https://www.sands.com/news/marina-bay-sands-multi-billion-dollar-expansion-enters-final-phase-of-design-enhancements/ [https://www.sands.com/news/marina-bay-sands-multi-billion-dollar-expansion-enters-final-phase-of-design-enhancements/]  * 40:32 - Katherine Blaisdell https://www.linkedin.com/in/katherine-blaisdell-1103ab5/ [https://www.linkedin.com/in/katherine-blaisdell-1103ab5/]  * 40:37 - Evan Burton https://www.linkedin.com/in/evanburton1/ [https://www.linkedin.com/in/evanburton1/]  * 45:33 - HD Vegas https://hdexpo.hospitalitydesign.com/ [https://hdexpo.hospitalitydesign.com/]  * 48:23 - Kevin Tyjer https://www.linkedin.com/in/kevin-tyjer-ncidq-a33778a/ [https://www.linkedin.com/in/kevin-tyjer-ncidq-a33778a/]  * 50:56 - Dallas Mavericks https://www.mavs.com/ [https://www.mavs.com/]  * 1:01:47 - Sivan O’Leary https://www.linkedin.com/in/siobhanholeary/ [https://www.linkedin.com/in/siobhanholeary/]  * 1:01:49 - Aubergine Partners https://aubergine-partners.com/ [https://aubergine-partners.com/]  * 1:01:52 - Seven Levels of Energy https://amzn.to/41pCimh [https://amzn.to/41pCimh]  🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ [https://www.bermanfalk.com/] - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/ [https://www.bermanfalk.com/impact/]  Ways to Tune In:  * Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX [https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX] * Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386 [https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386] * Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s [https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s] * Amazon Music: https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419 [https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419] * Transistor: https://www.defininghospitality.live/ [https://www.defininghospitality.live/]

How is adaptive reuse shaping the hospitality industry? Aimee Sanborn, Senior Vice President of Architecture at Premier joins Dan to dive into adaptive reuse. Aimee shares her passion for preserving history and discusses the challenges and rewards of transforming historic buildings into vibrant, functional spaces. From the streets of downtown Dallas to the lush landscapes of Key West, discover the intricate process and the meticulous attention to detail involved in preserving architectural heritage while breathing new life into old structures. This episode is a must-watch for architects, designers, and anyone interested in the intersection of history and modern hospitality. Takeaways:  * Embrace challenges and view constraints as opportunities to innovate. Adaptive reuse projects are known for their "gremlins" and challenges, but these major challenges can lead to an innovative, celebrated solution * Always consider the end-user's experience first. In hospitality design, it's about making people feel connected to a place, its story, and a bespoke experience. creating designated lobbies and preventing cross-circulation between different uses, such as luxury condos and the public domain, to enhance the resident's experience. * During economic downturns or challenging times, focus on maintaining quality, supporting your team, and staying optimistic. Despite the hospitality design world experiencing a recession with fewer projects since COVID-19, remaining true to yourself  * When working on historic buildings, focus on creating a narrative that connects people to the place and its past. This branding and storytelling can be carried throughout the project, from the hotel component to other uses within a vertically integrated mixed-use development. * A key to successful adaptive reuse is "purposeful preservation," which involves celebrating a building's history and unique characteristics while thoughtfully adapting it for new uses. This includes bringing new life to spaces in a way that feels fresh and welcoming. * Leverage historic tax credits, as they can be a significant financial driver for adaptive reuse projects. Quote of the Show: “When it comes to historic buildings, it’s about bringing new life to the spaces in a way that reflects their past, and makes them feel fresh and welcoming.” - Aimee Sanborn Links: * LinkedIn: https://www.linkedin.com/in/aimee-sanborn-aia-ncarb-3b6b5944/ [https://www.linkedin.com/in/aimee-sanborn-aia-ncarb-3b6b5944/]  * Website: https://www.premierpm.com/ [https://www.premierpm.com/]  Shout Outs: * 1:08 - Hector Sanchez https://www.linkedin.com/in/hector-a-sanchez-65799b7/ [https://www.linkedin.com/in/hector-a-sanchez-65799b7/]  * 6:34 - The National https://www.thenationaldallas.com/ [https://www.thenationaldallas.com/]  * 11:29 - Gail Nall https://www.linkedin.com/in/gale-nall-26ab1420/ [https://www.linkedin.com/in/gale-nall-26ab1420/]  * 18:34 - Loucchese https://www.lucchese.com/ [https://www.lucchese.com/]  * 18:36 - Chick-fil-A https://www.chick-fil-a.com/ [https://www.chick-fil-a.com/]  * 19:09 - Thompson Hotel Dallas https://www.thenationaldallas.com/thompson-hotel/ [https://www.thenationaldallas.com/thompson-hotel/]  * 19:30 - Monarch https://www.monarchrestaurants.com/about/ [https://www.monarchrestaurants.com/about/]  * 19:58 - Renaissance Tower https://en.wikipedia.org/wiki/Renaissance_Tower_(Dallas) [https://en.wikipedia.org/wiki/Renaissance_Tower_(Dallas)]  * 21:09 - Ashford https://www.ashfordinc.com/ [https://www.ashfordinc.com/]  * 21:39 - Braemar https://www.bhrreit.com/ [https://www.bhrreit.com/] * 25:54 - Franklin Pinerua https://www.linkedin.com/in/franklin-pi%C3%B1er%C3%BAa-3a268092/ [https://www.linkedin.com/in/franklin-pi%C3%B1er%C3%BAa-3a268092/]  * 25:57 - Johannes Michalsky https://www.linkedin.com/in/johannes-michalsky-80166b77/ [https://www.linkedin.com/in/johannes-michalsky-80166b77/]  * 42:57 - Mel Brooks https://en.wikipedia.org/wiki/Mel_Brooks [https://en.wikipedia.org/wiki/Mel_Brooks]  * 43:56 - Texas Historic Commission https://thc.texas.gov/ [https://thc.texas.gov/]  * 45:56 - La Pavillion New Orleans https://www.lepavillon.com/ [https://www.lepavillon.com/]  * 45:58 - Le Méridien Forth Worth https://www.marriott.com/en-us/hotels/dalwm-le-meridien-fort-worth-downtown/overview/ [https://www.marriott.com/en-us/hotels/dalwm-le-meridien-fort-worth-downtown/overview/]  * 48:41 - La Concha Key West https://www.laconchakeywest.com/ [https://www.laconchakeywest.com/]  * 49:20 - Ernest Hemingway https://en.wikipedia.org/wiki/Ernest_Hemingway [https://en.wikipedia.org/wiki/Ernest_Hemingway]  🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ [https://www.bermanfalk.com/] - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/ [https://www.bermanfalk.com/impact/]  Ways to Tune In:  * Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX [https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX] * Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386 [https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386] * Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s [https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s] * Amazon Music: https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419 [https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419] * Transistor: https://www.defininghospitality.live/ [https://www.defininghospitality.live/]

Ever wondered how a space can make you feel genuinely cared for? Bruno Viterbo, Vice President of Design at Irvine Company, shares his profound insights into 'the sense of being known' and how it transforms hospitality design at every scale. Bruno shares his extensive experience in the design and real estate industries, including insights from his previous roles at Champalimaud Design and Las Vegas Sands Corp. He reflects on the unique lessons learned from industry legends and how these insights have shaped his approach to creating extraordinary spaces. The episode highlights the significance of partnerships, the role of conviction in leadership, and the challenges and creativity involved in working within regulatory constraints. Takeaways:  * Taking a moment to genuinely connect with people around you can provide opportunities for deeper understanding and relationships. Make an effort to be attentive and engaged in your interactions. * Maintaining a sense of curiosity about other cultures, experiences, and professions can greatly enhance your perspective and creativity. Don’t hesitate to dig deeper and ask questions about the hows and whys of different practices. * Cultivating long-term relationships with colleagues, clients, vendors, and mentors can significantly enhance your professional journey. Trust and mutual respect are foundational to successful collaborations. * Embrace challenges and view constraints as opportunities to innovate. Regulatory and environmental constraints can inspire new levels of creativity and problem-solving. * Always consider the end-user's experience first. This mindset can guide decisions in design, customer service, and overall environment creation, ensuring a more meaningful impact. * During economic downturns or challenging times, focus on maintaining quality, supporting your team, and staying optimistic. Resilience and adaptability can help navigate and thrive in difficult periods. * Learning from experienced professionals can significantly shape your career. Be open to listening and absorbing lessons from mentors and industry veterans. Quote of the Show: “I started by thinking that we needed to do a lot, and over time I realized I just need to listen a lot more. Then the doing sort of comes with it.” - Bruno Viterbo Links: * LinkedIn: https://www.linkedin.com/in/bruno-viterbo/ [https://www.linkedin.com/in/bruno-viterbo/]  * Instagram: https://www.instagram.com/viterbobruno/ [https://www.instagram.com/viterbobruno/]  * Website: https://www.irvinecompany.com/ [https://www.irvinecompany.com/]  Shout Outs: * 0:41 - Champalimaud Design https://www.champalimaud.design/ [https://www.champalimaud.design/]  * 0:42 - Las Vegas Sands Corp https://www.sands.com/ [https://www.sands.com/]  * 0:56 - Gold Key Awards https://goldkeyawards.com/ [https://goldkeyawards.com/]  * 1:47 - HD Expo https://hdexpo.hospitalitydesign.com/ [https://hdexpo.hospitalitydesign.com/]  * 9:05 - Alexandra Champalimaud https://www.linkedin.com/in/alexandra-champalimaud-1741b91b/ [https://www.linkedin.com/in/alexandra-champalimaud-1741b91b/]  * 9:10 - Sheldon Adelson https://en.wikipedia.org/wiki/Sheldon_Adelson [https://en.wikipedia.org/wiki/Sheldon_Adelson]  * 9:12 - Wing Chao https://en.wikipedia.org/wiki/Wing_T._Chao [https://en.wikipedia.org/wiki/Wing_T._Chao]  * 12:13 - Disney https://www.disney.com/ [https://www.disney.com/]  * 21:56 - NeoCon https://neocon.com/ [https://neocon.com/]  * 24:20 - Donald Bren https://www.donaldbren.com/ [https://www.donaldbren.com/]  * 28:12 - Napoleon https://en.wikipedia.org/wiki/Napoleon [https://en.wikipedia.org/wiki/Napoleon]  * 28:14 - Julius Caesar https://en.wikipedia.org/wiki/Julius_Caesar [https://en.wikipedia.org/wiki/Julius_Caesar]  * 35:35 - Traction https://www.amazon.com/Traction-Get-Grip-Your-Business/dp/1936661837 [https://www.amazon.com/Traction-Get-Grip-Your-Business/dp/1936661837]  * 41:55 - Bear Stearns https://www.bearstearnscompanies.com/ [https://www.bearstearnscompanies.com/]  * 47:29 - The Venetian https://www.venetianlasvegas.com/ [https://www.venetianlasvegas.com/]  * 47:34 - CES https://www.ces.tech/ [https://www.ces.tech/]  🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ [https://www.bermanfalk.com/] - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/ [https://www.bermanfalk.com/impact/]  Ways to Tune In:  * Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX [https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX] * Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386 [https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386] * Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s [https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s] * Amazon Music: https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419 [https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419] * Transistor: https://www.defininghospitality.live/ [https://www.defininghospitality.live/]