Designing with Love

AI Quality Assurance: Catching Hallucinations, Bias, and Brand Drift

8 min · 13. maj 2026
episode AI Quality Assurance: Catching Hallucinations, Bias, and Brand Drift cover

Beskrivelse

AI can write training content that looks flawless, sounds professional, and still quietly mislead your learners. That’s the problem we tackle today, along with a practical fix you can use immediately: a fast QA scan that keeps AI speed while protecting trust, accuracy, and credibility. In this episode, Jackie walks through three failure modes that show up again and again in AI-generated eLearning and microlearning drafts: accuracy issues like invented details or wrong policy claims, bias that slips into scenarios through assumptions or stereotypes, and brand drift where the tone turns generic, overly corporate, or inconsistent with your organization’s voice. If you design learning for compliance, safety, HR, legal, or any high-stakes topic, these risks aren’t theoretical; they can impact people’s well-being, employment, and your organization’s reputation. You’ll leave with a simple, repeatable method: run three quick passes on any AI draft facts, fairness, and voice. I share the exact questions to ask, the red flags to watch for, and an easy checklist to keep next to your keyboard.  If you found this helpful, follow or subscribe, share the show with a fellow instructional designer, and leave a review so more designers can build AI-ready workflows without quality surprises. 🔗 Episode Links Please check out the resource mentioned in the episode. Enjoy! AI QA Compass [https://view.genially.com/69d1a2c57684c9d70b93f049]  Send Jackie a Text [https://www.buzzsprout.com/2146456/fan_mail/new] Join PodMatch! [https://www.joinpodmatch.com/designingwithlove] Use the link to join PodMatch, a place for hosts and guests to connect. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show [https://www.buzzsprout.com/2146456/support] 💟 Designing with Love + allows you to support the show by keeping the mic on and the ideas flowing. Click on the link above to provide your support. ☕ Buy Me a Coffee [https://buymeacoffee.com/designingwithlove] is another way you can support the show, either as a one-time gift or through a monthly subscription.  🗣️ Want to be a guest on Designing with Love? Send Jackie Pelegrin a message on PodMatch, here: Be a guest on the show [https://www.podmatch.com/hostdetailpreview/designingwithlove] 🌐 Check out the show's website here: Designing with Love [https://www.designingwithloveblog.com/] 📱 Send a text to the show by clicking the Send Jackie a Text link above.  👍🏼 Please make sure to like and share this episode with others. Here's to great learning!

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120 episoder

episode Your ID Knowledge Vault: How to Stay Consistent When AI Is Fast cover

Your ID Knowledge Vault: How to Stay Consistent When AI Is Fast

AI can help you generate course content in minutes, but if you’ve ever looked at the output and thought, “This doesn’t sound like me,” you already know the hidden cost: inconsistency. When tone changes, terminology drifts, and structure varies across modules, your work stops feeling recognizable and trustworthy even if the content is technically correct. We walk through a simple fix that doesn’t require a massive system or 100 documents: an Instructional Design Knowledge Vault. I explain why the real risk isn’t AI, it’s using AI without a home base for your voice, your standards, and your repeatable design patterns. We name the three predictable problems that show up without a vault (brand drift, duplicate work, and the rework spiral), then build a practical four-folder setup you can keep in whatever tool you already use: Voice, Standards, Patterns, and Proof. You’ll leave with a starter list of assets you can create quickly, including a five-bullet voice guide, a QA scan focused on facts, fairness, and voice, prompt templates for spec, critique, and variations, plus a single gold-standard example to guide future drafts. Most importantly, we share one rule that turns “random output” into consistent output: every time you prompt, attach one vault item. If you want AI speed without losing your quality bar, this is the workflow to try next. Follow or subscribe for more practical, human-centered instructional design strategies, and if this helped, share it with a fellow designer or leave a review so more people can find the show. 🔗 Episode Links Please check out the resource mentioned in the episode. Enjoy! ID Knowledge Vault Compass [https://view.genially.com/6a00d11ca0c07669904302a8]  Send Jackie a Text [https://www.buzzsprout.com/2146456/fan_mail/new] Join PodMatch! [https://www.joinpodmatch.com/designingwithlove] Use the link to join PodMatch, a place for hosts and guests to connect. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show [https://www.buzzsprout.com/2146456/support] 💟 Designing with Love + allows you to support the show by keeping the mic on and the ideas flowing. Click on the link above to provide your support. ☕ Buy Me a Coffee [https://buymeacoffee.com/designingwithlove] is another way you can support the show, either as a one-time gift or through a monthly subscription.  🗣️ Want to be a guest on Designing with Love? Send Jackie Pelegrin a message on PodMatch, here: Be a guest on the show [https://www.podmatch.com/hostdetailpreview/designingwithlove] 🌐 Check out the show's website here: Designing with Love [https://www.designingwithloveblog.com/] 📱 Send a text to the show by clicking the Send Jackie a Text link above.  👍🏼 Please make sure to like and share this episode with others. Here's to great learning!

27. maj 20269 min
episode Navigating the Journey: Caroline Amberson's Transformation Through Instructional Design cover

Navigating the Journey: Caroline Amberson's Transformation Through Instructional Design

Curiosity turns into clarity when a seasoned teacher names the practices that work. Jackie sits down with Caroline Amberson, a K–12 demonstration teacher who completed her M.S. in Instructional Design at Grand Canyon University, to unpack how research transformed instinct into intention. She walks us through the moment Mayer’s multimedia principles gave her a common language, how UDL and cognitive load theory run alongside them, and why the Kirkpatrick model finally made evaluation feel practical across classrooms and PD. What makes this conversation sing is the translation layer. Caroline shows how she rebuilt project-based learning into nimble microlearning and scenario-based experiences that her students ask for, using Genially’s branching paths and embedded audio to differentiate without chaos. We get specific about tool choices—when linear, streamlined content suits Canva and when interactive decision-making calls for Genially—so listeners can pick the right medium without overloading learners. If you care about creating learning that actually works—clear, accessible, and grounded in evidence—you’ll find practical steps you can use today. Subscribe, share this conversation with a colleague who designs learning, and leave a review to help more educators discover it. What’s one design choice you’ll rethink this week? 📢 Call-to-Action: After listening to this episode, take a few minutes to jot down one way you’d like to grow as a learning designer this year—whether that’s exploring a graduate program, updating your portfolio, experimenting with microlearning, or trying a new strategy in your classroom. Then, choose one small step you can take this week to move in that direction and put it on your calendar.  Send Jackie a Text [https://www.buzzsprout.com/2146456/fan_mail/new] Join PodMatch! [https://www.joinpodmatch.com/designingwithlove] Use the link to join PodMatch, a place for hosts and guests to connect. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show [https://www.buzzsprout.com/2146456/support] 💟 Designing with Love + allows you to support the show by keeping the mic on and the ideas flowing. Click on the link above to provide your support. ☕ Buy Me a Coffee [https://buymeacoffee.com/designingwithlove] is another way you can support the show, either as a one-time gift or through a monthly subscription.  🗣️ Want to be a guest on Designing with Love? Send Jackie Pelegrin a message on PodMatch, here: Be a guest on the show [https://www.podmatch.com/hostdetailpreview/designingwithlove] 🌐 Check out the show's website here: Designing with Love [https://www.designingwithloveblog.com/] 📱 Send a text to the show by clicking the Send Jackie a Text link above.  👍🏼 Please make sure to like and share this episode with others. Here's to great learning!

24. maj 202645 min
episode Prompting as a Design Skill: From “Try This” to Repeatable Patterns cover

Prompting as a Design Skill: From “Try This” to Repeatable Patterns

AI output isn’t mysterious; it’s measurable. When we prompt like we’re chatting, we get content that feels generic and unpredictable. When we prompt like instructional designers, with audience, outcomes, constraints, and a definition of “good,” the same AI tool starts producing drafts you can actually reuse. In this episode, Jackie walks through a simple mindset shift that changes everything: a prompt is a mini design document. From there, we name the three biggest reasons one-off prompts fail (vague goals, missing context, and no quality target) and replace them with three repeatable prompting patterns you can use across onboarding, microlearning, scenario design, job aids, and eLearning outlines. You’ll get a clear spec prompt formula for fast first drafts, a critique prompt to evaluate and rewrite with intention, and a variations prompt to create multiple options without starting over. We also turn the patterns into a five-minute “prompt pack” you can keep in a notes app, plus one rule that prevents chaos in your AI workflow: change one thing at a time.  Subscribe, share this with a fellow designer, and leave a review so more instructional designers can make AI feel like a skill instead of guesswork. 🔗 Episode Links Please check out the resource mentioned in the episode. Enjoy! Prompting Patterns Compass [https://view.genially.com/69d1af1134fe661560595d35]  Send Jackie a Text [https://www.buzzsprout.com/2146456/fan_mail/new] Join PodMatch! [https://www.joinpodmatch.com/designingwithlove] Use the link to join PodMatch, a place for hosts and guests to connect. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show [https://www.buzzsprout.com/2146456/support] 💟 Designing with Love + allows you to support the show by keeping the mic on and the ideas flowing. Click on the link above to provide your support. ☕ Buy Me a Coffee [https://buymeacoffee.com/designingwithlove] is another way you can support the show, either as a one-time gift or through a monthly subscription.  🗣️ Want to be a guest on Designing with Love? Send Jackie Pelegrin a message on PodMatch, here: Be a guest on the show [https://www.podmatch.com/hostdetailpreview/designingwithlove] 🌐 Check out the show's website here: Designing with Love [https://www.designingwithloveblog.com/] 📱 Send a text to the show by clicking the Send Jackie a Text link above.  👍🏼 Please make sure to like and share this episode with others. Here's to great learning!

20. maj 20267 min
episode Design For People, Not Just Features with Charly Leetham cover

Design For People, Not Just Features with Charly Leetham

Ever feel like your tools change faster than your lesson plans? Jackie sat down with tech translator and founder Charly Leetham to unpack a calmer, smarter way to work with technology—one that starts with first principles, respects human limits, and favors preparation over firefighting. From story-rich field experience to practical classroom routines, this conversation is a guide to making tech serve the teaching, not the other way around. If you’re ready to replace panic with process and guesswork with clarity, this conversation is your blueprint. Subscribe for more practical tech strategies, share this episode with a colleague who’s drowning in updates, and leave a review to help others find the show. What’s the one routine you’ll adopt this month? 🔗 Website and Social Links: Please visit Charly Leetham’s website and social media links below. Charly Leetham’s Website [https://askcharlyleetham.com/] Charly’s LinkedIn Page [https://linkedin.com/in/charlyleetham] Charly’s Facebook Page [https://facebook.com/askcharlyleetham] Charly’s Instagram Page [https://instagram.com/ask_charly_leetham] Charly’s X Page [https://x.com/yourbizmgr] Charly’s YouTube Channel [https://youtube.com/askcharlyleetham] 📢 Call-to-Action: If today’s conversation sparked ideas about simplifying your tech, visit Charly’s website to explore her resources on making technology more manageable. Choose one current course or project you’re working on and use one of Charly’s tips or takeaways to clean up, streamline, or stabilize the tech behind it this month.  Send Jackie a Text [https://www.buzzsprout.com/2146456/fan_mail/new] Join PodMatch! [https://www.joinpodmatch.com/designingwithlove] Use the link to join PodMatch, a place for hosts and guests to connect. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show [https://www.buzzsprout.com/2146456/support] 💟 Designing with Love + allows you to support the show by keeping the mic on and the ideas flowing. Click on the link above to provide your support. ☕ Buy Me a Coffee [https://buymeacoffee.com/designingwithlove] is another way you can support the show, either as a one-time gift or through a monthly subscription.  🗣️ Want to be a guest on Designing with Love? Send Jackie Pelegrin a message on PodMatch, here: Be a guest on the show [https://www.podmatch.com/hostdetailpreview/designingwithlove] 🌐 Check out the show's website here: Designing with Love [https://www.designingwithloveblog.com/] 📱 Send a text to the show by clicking the Send Jackie a Text link above.  👍🏼 Please make sure to like and share this episode with others. Here's to great learning!

17. maj 202659 min
episode AI Quality Assurance: Catching Hallucinations, Bias, and Brand Drift cover

AI Quality Assurance: Catching Hallucinations, Bias, and Brand Drift

AI can write training content that looks flawless, sounds professional, and still quietly mislead your learners. That’s the problem we tackle today, along with a practical fix you can use immediately: a fast QA scan that keeps AI speed while protecting trust, accuracy, and credibility. In this episode, Jackie walks through three failure modes that show up again and again in AI-generated eLearning and microlearning drafts: accuracy issues like invented details or wrong policy claims, bias that slips into scenarios through assumptions or stereotypes, and brand drift where the tone turns generic, overly corporate, or inconsistent with your organization’s voice. If you design learning for compliance, safety, HR, legal, or any high-stakes topic, these risks aren’t theoretical; they can impact people’s well-being, employment, and your organization’s reputation. You’ll leave with a simple, repeatable method: run three quick passes on any AI draft facts, fairness, and voice. I share the exact questions to ask, the red flags to watch for, and an easy checklist to keep next to your keyboard.  If you found this helpful, follow or subscribe, share the show with a fellow instructional designer, and leave a review so more designers can build AI-ready workflows without quality surprises. 🔗 Episode Links Please check out the resource mentioned in the episode. Enjoy! AI QA Compass [https://view.genially.com/69d1a2c57684c9d70b93f049]  Send Jackie a Text [https://www.buzzsprout.com/2146456/fan_mail/new] Join PodMatch! [https://www.joinpodmatch.com/designingwithlove] Use the link to join PodMatch, a place for hosts and guests to connect. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show [https://www.buzzsprout.com/2146456/support] 💟 Designing with Love + allows you to support the show by keeping the mic on and the ideas flowing. Click on the link above to provide your support. ☕ Buy Me a Coffee [https://buymeacoffee.com/designingwithlove] is another way you can support the show, either as a one-time gift or through a monthly subscription.  🗣️ Want to be a guest on Designing with Love? Send Jackie Pelegrin a message on PodMatch, here: Be a guest on the show [https://www.podmatch.com/hostdetailpreview/designingwithlove] 🌐 Check out the show's website here: Designing with Love [https://www.designingwithloveblog.com/] 📱 Send a text to the show by clicking the Send Jackie a Text link above.  👍🏼 Please make sure to like and share this episode with others. Here's to great learning!

13. maj 20268 min