Digital Frontlines w/Heath Dorn
Today on Digital Frontlines we’re joined by Colt Whittall, the first-ever Chief Experience Officer in the Department of the Air Force and a driving force behind digital transformation across the DoD. With a background as a VP in the private sector before stepping into government service as a Highly Qualified Expert, Colt has led groundbreaking efforts to improve user experience for more than 700,000 Airmen, Guardians, and contractors. From redesigning mega user journeys like in-processing and out-processing, to measuring digital experience at scale with the Air Force IT Pulse, Colt’s work has doubled user satisfaction and set a new benchmark for how government can serve its people. He’s also a thought leader in scaling UX across complex systems and continues to advise on the future of digital transformation in defense and beyond.”
15 episoder
Kommentarer
0Vær den første til at kommentere
Tilmeld dig nu og bliv en del af Digital Frontlines w/Heath Dorn-fællesskabet!