Engagement Academy (Employee Engagement w/ Christie Hoffman)

Bad managers = bad culture. It’s science. Okay, it’s Gallup, but still. In this episode, I sit down with manager whisperer Katie Ceccarini to talk about why most engagement surveys fail, how managers make or break company culture, and why training your leaders is the best investment you can make.  Plus, we cover how to get execs to actually care about leadership development (hint: it involves money). If you’ve ever had a manager so bad it felt personal, you need this episode. Key Themes: * Why bad managers are ruining your culture * How to train managers to lead, not micromanage * The real reason engagement surveys don’t work * How to make execs care about leadership training * Why HR can’t fix engagement without manager buy-in Resources: * For more information about the Engagement Academy: https://bit.ly/46ceyDt * My TikTok: https://www.tiktok.com/@corporatechristie?lang=en * My Instagram: https://www.instagram.com/corporatechristie/?hl=en * My LinkedIn: https://www.linkedin.com/in/christiehoffman/? * Katie’s LinkedIn: https://www.linkedin.com/in/katie-ceccarini/ * Katie’s website: https://www.enduranceboss.com/

If your employees are disengaged, there’s a 70% chance their manager is the problem. Yep, career development (or the lack of it) is a make-or-break factor for retention, engagement, and productivity. In today's episode, I chat with career development expert Julie Winkle Giulioni about why leaders avoid career conversations, how to make them easier, and the one shift managers need to stop feeling overwhelmed! Key themes: * Why career development isn’t a ‘one-and-done’ task * How bad managers kill engagement (without realizing it) * The “fix-it reflex” and why it’s sabotaging your team * Psychological safety and its role in retention * How AI tools can make career development easier Resources: * For more information about the Engagement Academy: https://bit.ly/46ceyDt * Join the community to learn more about scoring, analysis, and using engagement data to drive decisions that matter: https://bit.ly/46ceyDt * My TikTok: https://www.tiktok.com/@corporatechristie?lang=en * My Instagram: https://www.instagram.com/corporatechristie/?hl=en * My LinkedIn: https://www.linkedin.com/in/christiehoffman/? * Julie’s LinkedIn: https://www.linkedin.com/in/juliewinklegiulioni/ * Get Julie’s book Help Them Grow or Watch Them Go: https://amzn.to/4glOLMC

Ever feel like your job description is just a suggestion? Like one minute you’re handling payroll, the next you’re planning an engagement strategy, and somehow you’re also in charge of hiring?!  HR, People Ops, and Talent Management are NOT the same thing, but many of you are doing all three. No wonder you’re exhausted. In this episode, we’re breaking it down: what these roles actually do, why job titles are all over the place, and how to figure out which lane you belong in (before you lose your mind 🙂). Key Themes: * HR, people ops & talent = the house metaphor * You’re probably doing too many jobs (send help) * Your job title is lying to you! * Why your team is too small & your sanity is at risk * Find your HR sweet spot & stick to it Resources: * For more info on the Engagement Academy: https://bit.ly/46ceyDt * Join our community for HR & engagement insights: https://bit.ly/46ceyDt * TikTok (for the HR tea ☕): https://www.tiktok.com/@corporatechristie?lang=en * Instagram (for workplace memes & wisdom): https://www.instagram.com/corporatechristie/?hl=en * LinkedIn (so we can actually fix your HR struggles): https://www.linkedin.com/in/christiehoffman/

Handling negative employee feedback is an HR nightmare… or is it? 🤔 In this episode, I share a game-changing mindset shift that will help you stop taking feedback personally and start using it to drive real change.  Instead of feeling overwhelmed, you’ll learn how to think like a director, not an actor, so you can lead with confidence. Plus, I’ll show you how AI can make this process WAY easier, saving you time, energy, and stress.  It's time make feedback your new secret weapon 🎬✨ Key Themes: * Shift your mindset: Feedback is a guide, not an attack * Become a director, not an actor! * Why negative survey results mean employees still have hope * The power of framing feedback in business terms for execs * How AI can help HR process survey data faster * How to stop losing sleep over employee complaints Resources: * More information on Engagement Academy: https://bit.ly/46ceyDt * Join my HR community: https://bit.ly/46ceyDt * My TikTok: https://www.tiktok.com/@corporatechristie?lang=en * My Instagram: https://www.instagram.com/corporatechristie/?hl=en * My LinkedIn: https://www.linkedin.com/in/christiehoffman/? * AI for HR: My YouTube Video on AI: https://youtu.be/8ACiYxhiZWg

We’ve all seen it happen, an amazing employee gets promoted, and suddenly… everything falls apart. They’re stressed, their team is struggling, and leadership is wondering, “Where did we go wrong?”. In this episode, I break down why top performance is not equal to leadership potential and how understanding the Rock Star vs. Superstar framework can help you promote the right people for the right reasons. Get this wrong, and you’re looking at burnout, disengagement, and costly turnover. Get it right? You’ll build stronger, more engaged teams and a thriving company culture. Key Themes: * Why your best performer might not be leadership material * Rock Star vs. Superstar: Who should REALLY get promoted? * The one critical question to ask before a promotion * How misaligned promotions kill morale, productivity, and profits * How to avoid setting new managers (and their teams) up for failure Resources: * For more info about the Engagement Academy: https://bit.ly/46ceyDt * Join the community to master engagement strategies: https://bit.ly/46ceyDt * Connect with me on LinkedIn: https://www.linkedin.com/in/christiehoffman/? * Follow me on TikTok: https://www.tiktok.com/@corporatechristie?lang=en * Find me on Instagram: https://www.instagram.com/corporatechristie/?hl=en