Gym Owners Fitness Business Podcast With Mel Tempest

How to stop cancellations in gyms.

1 h 8 min · 16. juli 2026
Billede af episoden How to stop cancellations in gyms.

Beskrivelse

How to stop cancellations. How to Audit your business. Creating a small, profitable wellness area. Sales and retention.

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Billede af episoden Audio Town Hall For Gym owners - Franchisees, Independents and Suppliers.

Audio Town Hall For Gym owners - Franchisees, Independents and Suppliers.

IGNITE FITNESS BUSINESS TOWN HALL  Speakers: Steve Jensen, Richard Toutounji, Ed Curtain, Daniel Pender, Michelle Furniss and Bhavesh Nathoo. [https://www.linkedin.com/posts/meltempest_thank-you-to-all-those-who-attended-todays-activity-7477946902500610048-o2pK?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAK8pmIBHzCpJ6DDBYbKynDYTA0oPitlOZA] This event was recorded live via Zoom with video and audio; you are listening to the audio. We gathered for a collaborative town hall for gym owners, with both franchisees and independents in attendance. We discussed retention, measurement, pricing, recovery, and marketing for fitness operators. • Staff indifference drives ~60% of cancellations - Save before they cancel. • Implemented save programs, achieved 30–40% saves. • 3D MeasureMe doubled challenge completion in one case. Saved members. • $5/week discount equals ~$260/member/year ($52k/200 members). Don't discount. • 90-day rollout plan for certainty, pricing, retention. Get a plan, get profit.     Get in touch with the speakers for their free resources [https://www.linkedin.com/posts/meltempest_thank-you-to-all-those-who-attended-todays-activity-7477946902500610048-o2pK?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAK8pmIBHzCpJ6DDBYbKynDYTA0oPitlOZA]or email Mel for details mt@meltempest.net [mt@meltempest.net]  See you all at the next town hall.

2. juli 20261 h 8 min