Women in Parking (Part 2): The Work That Costs Nothing

The Hidden Infrastructure Crisis Behind Autonomous Vehicles

Send us Fan Mail [https://www.buzzsprout.com/2157211/fan_mail/new] Most people think the future of robotaxis is about better technology. Bern Grush thinks it’s about the curb. In this episode of Parking Live, Jade Neville (Matt's got the week off) explores one of the most overlooked challenges in autonomous mobility: how cities manage pickup and drop-off at scale.  From blocked bike lanes and emergency vehicle conflicts to parking revenue impacts and accessibility concerns, Bern explains why autonomous vehicles still lack the “human intuition” cities depend on every day — and why curb orchestration may become as important to cities as air traffic control is to airports. The discussion covers: * The operational realities of robotaxis  * Why cities are being caught off guard  * The future of parking and curb monetization  * Human drivers vs. autonomous systems  * The risks of unmanaged curbside operations  * What the “10% autonomous city” could actually look like  If you work in parking, mobility, transit, or city operations, this episode offers an early look at the infrastructure decisions cities will soon have to make. Hosted and Produced by Jade Neville and Matt Darst. Producer: Chris O’Keeffe Editor: Patrick Emile Associate Producer: Cyndi Raskin Executive Producer: Julie Gates Parking Live is brought to you by Modaxo — passionate about moving the world’s people. Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

The Blueprint for Modern Parking Enforcement

Send us Fan Mail [https://www.buzzsprout.com/2157211/fan_mail/new] Michael Wiktorko, Interim Head of Parking Services at the London Borough of Hackney, joins Jade Neville and Matt Darst to break down what it really takes to run a modern, high-performing parking operation. Hackney handles more than 8,000 appeals and hearings each month—and consistently ranks among the top-performing London councils, with over 76% of cases decided in its favor at tribunal.  Michael shares how bringing enforcement in-house transformed the organization—from leadership and culture to operations, safety, and long-term planning. The conversation explores how small operational changes, like fixed scheduling and local district assignments, led to major improvements in officer safety, service consistency, and community trust. They also dig into the role of data and technology in enforcement—from using complaints and appeals as core performance metrics to deploying body-worn cameras and fully digital workflows to improve fairness and accountability. Looking ahead, Michael outlines what’s next for the industry, including the opportunities—and risks—of AI, the need for better cross-agency data sharing, and how local governments can adopt new technology responsibly within a highly regulated environment. In this episode: *  Bringing parking enforcement in-house—and what changed operationally  *  How local knowledge reduced incidents and improved service  *  Why complaints and appeals matter more than ticket volume  *  The real impact of body-worn cameras and digital systems  *  Where AI fits (and doesn’t) in enforcement decision-making  *  Building public trust through transparency and data access Hosted and Produced by Jade Neville and Matt Darst. Producer: Chris O’Keeffe Editor: Patrick Emile Associate Producer: Cyndi Raskin Executive Producer: Julie Gates Parking Live is brought to you by Modaxo — passionate about moving the world’s people. Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Who Gets the Curb? Fixing Parking, Delivery, and Congestion at the Source

Send us Fan Mail [https://www.buzzsprout.com/2157211/fan_mail/new] The curb is no longer just a place to park—it’s one of the most contested and valuable pieces of real estate in any city. In this episode of Parking Live, hosts Jade Neville and Matt Darst sit down with Jacob Malleau, Head of Product at CurbIQ, to unpack how curbside demand has exploded—and why cities are struggling to keep up.  From rideshare pickups and last-mile deliveries to bike lanes, patios, and EV charging, the curb now serves more users than ever—without adding a single inch of new space. The result? Congestion, double parking, safety risks, and a frustrating “last block” experience for drivers. Jacob explains how cities can move from static parking models to dynamic curb management—using better data, clearer communication, and smarter policy to match the right user to the right space. In this episode: * Why the curb has become the most competitive space in urban mobility  * The hidden cost of the “last block” (and why navigation apps get it wrong)  * How lack of parking visibility drives congestion and illegal parking  * The role of data standards like Curb Data Specification (CDS) in unlocking curb intelligence  * Real-time availability, digital curb maps, and behavior-shaping tools  * How autonomous vehicles could reshape curb usage—for better or worse  * The future of enforcement: from penalties to incentives  * Why cities should start small—and solve one curb problem at a time  This conversation reframes parking as part of a larger mobility ecosystem—and makes the case for treating the curb as a dynamic, data-driven asset. Hosted and Produced by Jade Neville and Matt Darst. Producer: Chris O’Keeffe Editor: Patrick Emile Associate Producer: Cyndi Raskin Executive Producer: Julie Gates Parking Live is brought to you by Modaxo — passionate about moving the world’s people. Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Women in Parking (Part 2): The Work That Costs Nothing

Send us Fan Mail [https://www.buzzsprout.com/2157211/fan_mail/new] This episode gets practical. From simple, no-cost changes—like rewriting job descriptions to attract more diverse candidates—to building psychological safety and creating policies that actually support women in the workplace, Jade and Hannah share what works, what doesn’t, and where organizations still fall short. They also explore the power of community: the role of peer networks, trusted sounding boards, and “finding your people” in building confidence, navigating career decisions, and unlocking leadership potential. Plus, a candid look at what real commitment looks like inside organizations—from equitable pay and promotions to who gets second chances—and why intent only matters when it shows up in decisions. And in a lightning round, Jade and Hannah share: * The best advice they’ve ever received  * The most underrated leadership skills in parking  * What the public still misunderstands about the industry  * And the moments that made them most proud  This isn’t just a conversation about supporting women—it’s about eliminating wasted talent, perspective, and leadership across the entire industry. If Part 1 asked why this matters, Part 2 focuses on what to do next. Guests * Jade Neville – Strategic Marketing Leader, Trellint  | Chair, Women in Transport | Chair and Past President, British Parking Association * Hannah Fuller – Director of Commercial Strategy and Partnerships, Unity Five   Host * Matt Darst Hosted and Produced by Jade Neville and Matt Darst. Producer: Chris O’Keeffe Editor: Patrick Emile Associate Producer: Cyndi Raskin Executive Producer: Julie Gates Parking Live is brought to you by Modaxo — passionate about moving the world’s people. Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Women in Parking (Part 1): Sponsorship, Visibility, and Breaking Barriers

Send us Fan Mail [https://www.buzzsprout.com/2157211/fan_mail/new] In this special two-part episode of Parking Live, host Matt Darst turns the microphone toward his own co-host, Jade Neville, joined by Hannah Fuller, Director of Commercial Strategy and Partnerships at Unity Five, for an important conversation about leadership, visibility, and opportunity for women in the parking industry.  Together they explore what it really takes to move beyond good intentions and create meaningful pathways for women to advance in the sector. From the difference between mentorship and sponsorship, to the structural barriers that still limit leadership opportunities, the conversation highlights the practical steps organizations can take to drive real change. Jade and Hannah also reflect on the growth of the Women in Parking community across the UK, Europe, Australia, and beyond — showing how authentic networks and shared experiences are helping reshape the industry. The discussion goes beyond theory, offering concrete actions leaders can take today: increasing visibility for team members, intentionally sponsoring emerging talent, and removing barriers that prevent people from participating fully in the industry. In Part 1, the conversation covers: * The difference between mentorship and sponsorship — and why sponsorship matters more   * The leaders who championed Jade and Hannah early in their careers  * How the Women in Parking movement grew into an international community   * The invisible barriers that still limit women’s advancement in the industry  * Practical leadership actions that can create real opportunities in the next 30 days  Part 2 continues the conversation with more insights on leadership, industry culture, and how organizations can build more inclusive pathways for the next generation of parking professionals. Guests * Jade Neville – Strategic Marketing Leader, Trellint  | Chair, Women in Transport | Chair and Past President, British Parking Association * Hannah Fuller – Director of Commercial Strategy and Partnerships, Unity Five   Host * Matt Darst Hosted and Produced by Jade Neville and Matt Darst. Producer: Chris O’Keeffe Editor: Patrick Emile Associate Producer: Cyndi Raskin Executive Producer: Julie Gates Parking Live is brought to you by Modaxo — passionate about moving the world’s people. Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.