Mediation Basics: Communication Skills and Techniques

Mediation Basics: Strategies for Successful Online Mediations

This segment identifies strategies for conducting successful online mediations with an emphasis on maximizing opportunities for resolution throughout each phase of the mediation process. The presentation will include an analysis of nuances to online mediation, and identification of techniques to instill confidence, build connections, and increase the likelihood of settlement when mediating online. Host: Matt Lane, Lane ADR BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com [http://www.lawyersmutual.com]. Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts [http://www.bhba.org/podcasts] for more information.

Mediation Basics: Mediation Theories and Styles

This segment covers techniques for reaching agreement or settlement, including guidance on fostering a resolution-friendly environment, identifying viable options, building consensus, and progressing toward an agreement. It also explores core principles of Alternative Dispute Resolution, including various mediation theories and styles. Additionally, the segment addresses managing the mediation process, focusing on negotiation tactics, caucus strategies, and effective management of parties, relationships, and content. Host: Lisa B. Morgan, Mediator and Robert M. Cohen, Law Offices of Robert M. Cohen BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com [http://www.lawyersmutual.com]. Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts [http://www.bhba.org/podcasts] for more information.

Mediation Basics: Navigating Differences and Avoiding Bias

This segment addresses how bias can derail mediation and steps to prevent that outcome. Various bias sources and challenges to successful mediation will be explored, including dealing with different cultures, gender differences, language barriers, and other unique situations. Participants will learn strategies to effectively navigate these complexities and ensure a fair and productive mediation process. Host: Angela Reddok-Wright, Signature Resolution BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com [http://www.lawyersmutual.com]. Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts [http://www.bhba.org/podcasts] for more information.

Mediation Basics: Types of Disputes and Traditional Processing

This segment provides an overview of the structure of the California justice system and traditional methods for processing civil and criminal cases. It includes an overview of common fact patterns in typical types of disputes, such as landlord-tenant, customer-merchant, and neighbor-neighbor cases, equipping participants with a foundational understanding of common issues and their possible resolutions. Host: Hon. Dalila C. Lyons (Ret.), Signature Resolution BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com [http://www.lawyersmutual.com]. Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts [http://www.bhba.org/podcasts] for more information.

Mediation Basics: Communication Skills and Techniques

This segment focuses on essential communication skills and techniques for mediators. Topics include developing opening statements, building trust, gathering facts, framing issues, note-taking, empowerment tactics, and effective listening and clarification skills. The segment addresses both face-to-face and telephonic communication, emphasizing effective techniques for interactions between parties and the mediator. Host: Devin Tucker, ARC (Alternative Resolution Centers) BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com [http://www.lawyersmutual.com]. Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts [http://www.bhba.org/podcasts] for more information.