049 Why Patients Keep Saying No to Treatment

049 Why Patients Keep Saying No to Treatment

🚀Check out our new Dental AI Receptionist! It schedules better than humans: https://hubs.la/Q04mc4V_0 [https://hubs.la/Q04mc4V_0] 🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/496YYLb [https://bit.ly/496YYLb] 🚀What are top-performing dentists doing differently? Find out inside the mastermind:  https://shorturl.at/AenIt [https://shorturl.at/AenIt] ➖➖➖➖ If patients keep saying they need to "think about it," your problem probably isn't pricing. It's how treatment is being presented. In this special training episode, Dr. Blake Hamblin, his lead Treatment Coordinator Paige, and Gary Bird walk through the exact patient financing system that's helped dramatically improve treatment acceptance, increase collections, and create a better patient experience. From scripting and financing conversations to handling objections and phased treatment, you'll learn the practical process high-performing practices use every day to help more patients move forward with care. 🔍What you’ll learn in this episode: 📌 Why doctors should focus on the clinical conversation while treatment coordinators own the financial conversation 📌The patient financing script that makes treatment feel more affordable without discounting 📌 How to answer common financial objections using the "Four Promises" framework 📌 Ways to handle denied financing, low approval amounts, and phased treatment plans without losing the patient 📌 Why scripting creates more natural conversations and higher treatment acceptance 📌 How patient financing helps practices increase collections while shifting the conversation away from insurance Hosted by Dr. Blake Hamblin and Gary Bird, with special guest Paige, Treatment Coordinator at Hamblin Family Dentistry, sharing the communication systems and patient financing strategies their team uses every day to improve case acceptance and collections.  Subscribe for weekly playbooks that help dentists grow faster, lead better, and build a practice they love. What We Discuss: 00:00 - Roles in the Treatment Process  04:31 - Effective Financial Presentation 06:01 - Intentional Verbiage and the Financing Script 08:58 - The Application Process and Managing Denials 10:25 - The Importance of Scripting and Team Training 13:00 - Handling Financial Questions: The Four Promises 15:05 - Monitoring Treatment Acceptance Rates 16:14 - Navigating Low Approval Amounts 22:05 - Sidestepping Insurance Conversations 24:24 - Long-term ROI and Growth Strategy 26:40 - Managing Large, Multi-Step Treatment Plans 33:07 - Optimizing Appointment Flow and Timing 35:55 - Maintaining Control of the Financing Process 42:30 - Why Choose Cherry Financing? 45:53 - Auditing the Patient Experience 🎧 Listen on: Apple: https://bit.ly/4mvFu8g [https://bit.ly/4mvFu8g] Spotify: https://bit.ly/3Ugtnjc [https://bit.ly/3Ugtnjc] 🎯Support the Channel: → Follow + hit the bell 🔔 → Give us 5 stars ⭐ if this episode helped 🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D [https://bit.ly/3IXIN9D] 🙌 About the Show: My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team. ⬇️HOSTS INFO⬇️ 🧑🏼‍⚕️Dr. Blake Hamblin:  Doctor/Practice Owner at Hamblin Family Dentistry 🌐Website: https://hamblinfamilydentistry.com/ [https://hamblinfamilydentistry.com/] 👋Facebook: https://www.facebook.com/blake.hamblin [https://www.facebook.com/blake.hamblin] 🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner 🌐Website: https://thegarybird.com/ [https://thegarybird.com/] 👋Facebook: https://www.facebook.com/thegarybird [https://www.facebook.com/thegarybird] #DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook

048 The REAL Reason Your Payroll Keeps Climbing

📥 Free Resource: https://go.mydentalplaybook.com/resources/run-effective-meetings [https://go.mydentalplaybook.com/resources/run-effective-meetings] 🚀Check out our new Dental AI Receptionist! It schedules better than humans: https://hubs.la/Q04mc4V_0 [https://hubs.la/Q04mc4V_0] 🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/496YYLb [https://bit.ly/496YYLb] 🚀Spots are limited - secure your seat in the mastermind that’s changing how dentists grow: https://shorturl.at/AenIt [https://shorturl.at/AenIt] ➖➖➖➖ If your payroll is creeping past 30% and you keep saying yes to raises you can't afford, the problem isn't your team, it's the system you're missing. Christian Mullin, a Virginia Beach practice owner who scaled from $1.1M to $2.6M+ while doubling his team, breaks down exactly how to stop avoiding the conversation and start leading it. 🔍What you’ll learn in this episode: 📌Reframe every raise request into a value conversation using 3 specific questions 📌Build tiered pay bands with real accountability, including downward movement  📌Use scorecards and 1-on-1s so raises are earned, not demanded  📌Track the 3 hygiene metrics that actually predict SRP production and collections 📌 Make practice economics transparent so your team connects effort to compensation Hosted by Dr. Blake Hamblin and Gary Bird, sharing real strategies from real practices, backed by data from 1,195+ dental offices. Subscribe for weekly playbooks that help dentists grow faster, lead better, and build a practice they love. What We Discuss: 00:00 - The Challenge of Giving Raises 03:14 - Connecting Raises to Value Creation 08:25 - Implementing Career Tiers and Responsibility 09:23 - The Importance of One-on-Ones and Scorecards 10:30 - Establishing Effective Hygiene Metrics 12:25 - Leadership and Accountability 15:53 - Tracking Non-Clinical Metrics 16:50 - Simplifying Focus with Departmental Metrics 18:34 - Leading vs. Lagging Indicators in Hygiene Connect with our Guest Here: ⤵️ Website: https://www.shoresmilesva.com/ [https://www.shoresmilesva.com/] 🎧 Listen on: Apple: http://bit.ly/4mvFu8g [ http://bit.ly/4mvFu8g] Spotify: http://bit.ly/3Ugtnjc [http://bit.ly/3Ugtnjc] 🎯Support the Channel: → Follow + hit the bell 🔔 → Give us 5 stars ⭐ if this episode helped 🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D [https://bit.ly/3IXIN9D] 🙌 About the Show: My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team. ⬇️HOSTS INFO⬇️ 🧑🏼‍⚕️Dr. Blake Hamblin:  Doctor/Practice Owner at Hamblin Family Dentistry 🌐Website: https://hamblinfamilydentistry.com/ [https://hamblinfamilydentistry.com/] 👋Facebook: https://www.facebook.com/blake.hamblin [https://www.facebook.com/blake.hamblin] 🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner 🌐Website: https://thegarybird.com/ [https://thegarybird.com/] 👋Facebook: https://www.facebook.com/thegarybird [https://www.facebook.com/thegarybird] #DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook

047 120 New Patients in a Rural Market

🚀Check out our new Dental AI Receptionist! It schedules better than humans: https://hubs.la/Q04mc4V_0 [https://hubs.la/Q04mc4V_0 ] 🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/496YYLb [https://bit.ly/496YYLb] 🚀What are top-performing dentists doing differently? Find out inside the mastermind:  https://shorturl.at/AenIt [https://shorturl.at/AenIt ] ➖➖➖➖ Most dentists assume you need a wealthy market to build a thriving practice. Dr. Michael McKay proves the opposite. After buying a struggling Medicaid practice for just $240,000 in one of the poorest counties in Washington, he transformed it into a thriving multi-doctor practice that now attracts 120 new patients every month. In this episode, Dr. Blake Hamblin, Dr. Michael McKay, and Gary Bird break down the strategies behind that growth, including: 📌 How to attract more new patients, even in a rural market with limited population growth  📌 Why patient financing, membership plans, and the right offers can dramatically increase case acceptance 📌 The key numbers every dentist should track to improve profitability and build long-term practice value If you're trying to grow your dental practice, increase profitability, improve patient retention, or build a stronger fee-for-service model, this episode is packed with real-world lessons you can apply immediately. Subscribe for more dental marketing, practice growth, patient acquisition, and business strategies that help dentists grow faster. What We Discuss:  00:00 - Advantages of Rural Dental Practices 08:26 - Patient Financing Strategies 10:55 - Multimodal Marketing and Capacity 13:13 - Conversion Rates: Insurance vs. Cash Patients 15:58 - Shifting Skill Sets for the Modern Economy 17:43 - Knowing Your Numbers: The importance of using data and AI tools  19:48 - Mentoring Associates and Practice Systems Connect with our Guest Here: ⤵️ Website: https://www.selahcreekdental.com/ [https://www.selahcreekdental.com/] 🎧 Listen on: Apple: https://bit.ly/4mvFu8g [https://bit.ly/4mvFu8g] Spotify: https://bit.ly/3Ugtnjc [https://bit.ly/3Ugtnjc] 🎯Support the Channel: → Follow + hit the bell 🔔 → Give us 5 stars ⭐ if this episode helped 🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D [https://bit.ly/3IXIN9D] 🙌 About the Show: My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team. ⬇️HOSTS INFO⬇️ 🧑🏼‍⚕️Dr. Blake Hamblin:  Doctor/Practice Owner at Hamblin Family Dentistry 🌐Website: https://hamblinfamilydentistry.com/ [https://hamblinfamilydentistry.com/] 👋Facebook: https://www.facebook.com/blake.hamblin [https://www.facebook.com/blake.hamblin] 🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner 🌐Website: https://thegarybird.com/ [https://thegarybird.com/] 👋Facebook: https://www.facebook.com/thegarybird [https://www.facebook.com/thegarybird] #DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook

046 5 Coaching Traps that Could Cost You Millions

🚀Check out our new Dental AI Receptionist! It schedules better than humans: https://hubs.la/Q04mc4V_0 [https://hubs.la/Q04mc4V_0] 🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/496YYLb [https://bit.ly/496YYLb] 🚀The mastermind fills fast - apply now and start scaling with confidence: https://shorturl.at/AenIt [https://shorturl.at/AenIt] 🚀Watch this Case Study: $293K to $610K… What They Fixed First [https://www.youtube.com/watch?v=pRJUuuA2V9k&list=PL5J2Y0_iEAOcnjum-XRSRPMRVxqxATxVh&index=1&utm_campaign=18735203-Podcast%3A%20My%20Dental%20Playbook&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz--r_DdkOsOiY3-dg-5pfy1O7BRYSIZ3cbMCEYU_JNETrwymMsbqi4GjlwBsFfPJD-0UTf9o)] ➖➖➖➖ Dentists are more overwhelmed than ever with coaching offers, and the cost of choosing wrong can be massive. In this episode, Dr. Blake Hamblin and Gary Bird expose the hidden traps in the coaching industry and reveal how the right guidance can unlock fast growth. If you’ve ever wondered whom to trust, this episode gives you the clarity you’ve been missing. 🔍What you’ll learn in this episode: 📌How one practice jumped from $100K → $200K in 3 months with the right coaching 📌The 5 coaching traps that quietly drain time, money, and momentum 📌Why the size of your problem determines whether coaching works 📌How to vet a coach using people who’ve already achieved what you want 📌Why coaching isn’t a quick fix, and the mindset shift dentists must make to grow Hosted by Dr. Blake Hamblin and Gary Bird, sharing real strategies from real practices, backed by data from 1,195+ dental offices. Subscribe for weekly playbooks that help dentists grow faster, lead better, and build a practice they love. What We Discuss: 00:00 Is Dental Coaching a Scam? 01:58 Finding the Right Coach 08:09 The Importance of Problem Size 10:44 The Role of a Coach 12:41 Long-Term Commitment to Coaching 🎧 Listen on: Apple: https://apple.co/4v0zXex [https://apple.co/4v0zXex] Spotify: https://bit.ly/49Rqpd9 [https://bit.ly/49Rqpd9] 🎯Support the Channel: → Follow + hit the bell 🔔 → Give us 5 stars ⭐ if this episode helped 🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D [https://bit.ly/3IXIN9D] 🙌 About the Show: My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team. ⬇️HOSTS INFO⬇️ 🧑🏼‍⚕️Dr. Blake Hamblin:  Doctor/Practice Owner at Hamblin Family Dentistry 🌐Website: https://hamblinfamilydentistry.com/ [https://hamblinfamilydentistry.com/] 👋Facebook: https://www.facebook.com/blake.hamblin [https://www.facebook.com/blake.hamblin] 🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner 🌐Website: https://thegarybird.com/ [https://thegarybird.com/] 👋Facebook: https://www.facebook.com/thegarybird [https://www.facebook.com/thegarybird] #DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook

045 How 1,300 Reviews Became a Growth Machine

📥 Free Resource: https://go.mydentalplaybook.com/resources/google-reviews-toolkit [https://go.mydentalplaybook.com/resources/google-reviews-toolkit] 🚀Check out our new Dental AI Receptionist! It schedules better than humans: https://hubs.la/Q04mc4V_0 [https://hubs.la/Q04mc4V_0] 🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/496YYLb [https://bit.ly/496YYLb] 🚀Spots are limited - secure your seat in the mastermind that’s changing how dentists grow: https://shorturl.at/AenIt [https://shorturl.at/AenIt] ➖➖➖➖ A single negative Google review can feel like a punch to the gut. Dentists often worry that one unhappy patient could damage their reputation, hurt new patient flow, and slow practice growth. In this episode, Dr. Blake Hamblin and Gary Bird reveal why the way you respond to criticism matters far more than the criticism itself and how negative reviews can actually become a powerful marketing asset. 🔍What you’ll learn in this episode: 📌Discover why patients often trust a lower rating more than a perfect http://5.0 📌 Learn the response framework Dr. Blake uses across 1,300+ Google reviews 📌Avoid the common mistake of changing systems for the 5% of patients who create problems 📌Build a review strategy that helps bury negative reviews with consistent positive feedback 📌 Improve dental marketing visibility by leveraging service-specific reviews for Invisalign, veneers, and more Hosted by Dr. Blake Hamblin and Gary Bird, sharing real strategies from real practices, backed by data from 1,195+ dental offices. Subscribe for weekly playbooks that help dentists grow faster, lead better, and build a practice they love. What We Discuss: 00:00 Introduction to Negative Google Reviews 02:26 The Mental Impact of Negative Reviews 07:10 Responding to Negative Reviews 09:19 Turning Negative Reviews into Opportunities 14:07 Burying Bad Reviews with Good Ones 15:53 Leveraging Reviews for Business Growth 🎧 Listen on: Apple: http://bit.ly/4mvFu8g [http://bit.ly/4mvFu8g] Spotify: http://bit.ly/3Ugtnjc [http://bit.ly/3Ugtnjc] 🎯Support the Channel: → Follow + hit the bell 🔔 → Give us 5 stars ⭐ if this episode helped 🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D [https://bit.ly/3IXIN9D] 🙌 About the Show: My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team. ⬇️HOSTS INFO⬇️ 🧑🏼‍⚕️Dr. Blake Hamblin:  Doctor/Practice Owner at Hamblin Family Dentistry 🌐Website: https://hamblinfamilydentistry.com/ [https://hamblinfamilydentistry.com/] 👋Facebook: https://www.facebook.com/blake.hamblin [https://www.facebook.com/blake.hamblin] 🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner 🌐Website: https://thegarybird.com/ [https://thegarybird.com/] 👋Facebook: https://www.facebook.com/thegarybird [https://www.facebook.com/thegarybird] #DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook