Ep. 24: Standard 8 - Have Courageous Conversations

Ep. 24: Standard 8 - Have Courageous Conversations

At Nemours, the Standards of Behavior are our daily toolkit for interaction, providing ways to work together, disagree with each other, and provide care to our patients and families in a respectful, productive, and inclusive way.  In this episode, Jared Narlock and Christina Savoie help us to understand Standard 8: Have Courageous Conversations, which includes: * Communicate with others in an open and appropriate manner. * Address concerns or disagreements with the appropriate person in a timely manner – refrain from “triangulation.” Jared Narlock, Director, Culture and Coaching, Nemours Children's Health [https://www.linkedin.com/in/jared-narlock/] Christina Savoie, Talent Development and Engagement Consultant, Nemours Children's Health [https://www.linkedin.com/in/christina-savoie-40870865/]

Ep. 22: Standard 6 - Be Curious Versus Judgmental

At Nemours, the Standards of Behavior are our daily toolkit for interaction, providing ways to work together, disagree with each other, and provide care to our patients and families in a respectful, productive, and inclusive way.  In this episode, Jared Narlock and Mary Huntington help us to understand Standard 6: Be Curious Versus Judgmental, which includes: * Be accountable by looking at your own actions first. * Remember, the only person’s behavior you can change is your own. * Know, accept, and understand the responsibilities of your job. * Accept responsibility for continued self-improvement. * Behave with the mindset that “I own Nemours Children’s Health,” including its successes and opportunities for improvement. Mary Huntington, Talent Development and Engagement Manager, Nemours Children's Health [https://www.linkedin.com/in/mary-huntington-msod-phr-1089378/] Jared Narlock, Director, Culture and Coaching, Nemours Children's Health [https://www.linkedin.com/in/jared-narlock/]

Episode 20: Standard 4 - Model High Performance

At Nemours, the Standards of Behavior are our daily toolkit for interaction, providing ways to work together, disagree with each other, and provide care to our patients and families in a respectful, productive, and inclusive way.  In this episode, Jared Narlock and Christina Savoie help us to understand Standard 4: Model High Performance — Desired Behaviors that Drive Desired Results, which includes: * Recognize that your individual behavior impacts those around you. * Be collaborative and supportive by working in a cooperative manner. * Demonstrate individual leadership, ingenuity, and initiative. * Remember that to our patients and families, you are Nemours Children’s Health. Jared Narlock, Director, Culture and Coaching, Nemours Children's Health [https://www.linkedin.com/in/jared-narlock/] Christina Savoie, Talent Development and Engagement Consultant, Nemours Children's Health [https://www.linkedin.com/in/christina-savoie-40870865/]

Episode 19: Standard 3 - Volunteer Discretionary Effort Constantly

At Nemours, the Standards of Behavior are our daily toolkit for interaction, providing ways to work together, disagree with each other, and provide care to our patients and families in a respectful, productive, and inclusive way.  In this episode, Jared Narlock and Trent Devore  help us to understand Standard 3: Volunteer Discretionary Effort Constantly, which includes the following:  * Understand you are a change agent. * Display initiative in all work activities. * Look for opportunities for improvement. * Anticipate the needs of others and offer services before they are expected. * Routinely suggest creative ideas and solutions. Jared Narlock, Director, Culture and Coaching, Nemours Children's Health [https://www.linkedin.com/in/jared-narlock/] Trent Devore, Director of Talent Development and Engagement, Nemours Children's Health [https://www.linkedin.com/in/trentdevore/]

Episode 18: Standard 2 - Be Authentic and Humanistic

At Nemours, the Standards of Behavior are our daily toolkit for interaction, providing ways to work together, disagree with each other, and provide care to our patients and families in a respectful, productive, and inclusive way.  In this episode, Jared Narlock and Christina Savoie help us to understand Standard 2: Be Authentic and Humanistic, which includes the following:  * Acknowledge the contributions of others. * Provide positive and redirecting feedback in a respectful manner. * Recognize and appreciate diversity. * Demonstrate honesty and integrity. * Speak in a manner that maintains or enhances the self-esteem of others. Jared Narlock, Director, Culture and Coaching, Nemours Children's Health [https://www.linkedin.com/in/jared-narlock/] Christina Savoie, Talent Development and Engagement Consultant, Nemours Children's Health [https://www.linkedin.com/in/christina-savoie-40870865/]