People Business w/ O'Brien McMahon

Dave Moore is a partner at Laner Muchin and the firm’s Employment Litigation Department Co-Chair. While Dave spends much of his time defending employers in employment litigation of all shapes and sizes, he has focused much of his 20+ years as an employer lawyer on keeping employers out of the courtroom. Dave has been recognized among Illinois Super Lawyers and Leading Lawyers in 2024 and 2025. Dave was also recognized by the National Law Journal as an Elite Trailblazer in 2022 for work with employers during the COVID-19 pandemic. Mentioned on the Show * Connect with Dave Moore on LinkedIn: https://www.linkedin.com/in/dave-moore-5b2b58a [https://www.linkedin.com/in/dave-moore-5b2b58a] * Dave’s profile at the Laner Muchin firm: https://www.lanermuchin.com/attorneys-david-moore [https://www.lanermuchin.com/attorneys-david-moore] * Listen to the People Business episode with Cash Nickerson: https://peoplebusinesspodcast.com/cashnickerson/ [https://peoplebusinesspodcast.com/cashnickerson/] _______________________ * Connect with O’Brien McMahon on LinkedIn: https://www.linkedin.com/in/obrienmcmahon/ [https://www.linkedin.com/in/obrienmcmahon/] * Learn more about O’Brien: https://obrienmcmahon.com/ [https://obrienmcmahon.com/] ________________________ Timestamps (00:00) – Welcome to People Business (00:17) – Introducing Dave Moore, employment attorney (04:37) – What are the most common employment legal issues?  (08:59) – What are documentation best practices? (15:22) – How do employers navigate Americans with Disabilities Act (ADA) accommodations?  (21:11) – How do mental health ADA accommodations work? (25:41) – What risks are associated with terminating an employee and what are best practices for termination? (30:01) – When should a workplace contact their attorney? (32:43) – Role-playing difficult conversations with clients? (34:19) – Navigating remote and hybrid work policies (38:12) – Addressing employee relocation and “secondary” jobs (43:53) – Unionization: hearing whispers or is a campaign underway? (52:14) – Are governmental changes impacting employment law? What trends are ahead? (01:00:29) – Practical advice and closing thoughts

Amber Pandya loves to help people and businesses thrive. She proves this every day in her role as Senior Director of Employee Experience at G2, where she helps employees reach their PEAK.  Mentioned on the Show * Connect with Amber Pandya on LinkedIn: https://www.linkedin.com/in/amberpandya [https://www.linkedin.com/in/amberpandya] * Amber’s profile on G2: https://learn.g2.com/author/amber-pandya [https://learn.g2.com/author/amber-pandya] * PEAK—Performance; Entrepreneurship; Authenticity; Kindness. Learn more about G2 and their PEAK culture: https://company.g2.com/about [https://company.g2.com/about] _______________________ * Connect with O’Brien McMahon on LinkedIn: https://www.linkedin.com/in/obrienmcmahon/ [https://www.linkedin.com/in/obrienmcmahon/] * Learn more about O’Brien: https://obrienmcmahon.com/ [https://obrienmcmahon.com/] ________________________ Timestamps (00:00) – Welcome to People Business (02:23) – What do you do at G2?     (03:34) – What is G2?   (08:17) – What are the key differences and similarities between working in-house versus consulting?   (12:55) – Please explain G2’s "PEAK" values?   (19:16) – What organizational factors does Amber see as blockers to employee performance, either at G2 or in other companies?   (24:34) – How easy or difficult is it to remove a process once it has been implemented at G2?   (27:54) – How does G2 balance its Kindness value with a Performance-Driven culture?   (33:03) – What does authenticity mean at G2? How do you think about bringing your "whole self" to work?   (37:00) – How does G2 personalize and maintain its culture as it scales to a larger organization?   (41:11) – What is an INPS (Inclusion Net Promoter Score), and how does G2 use it alongside other data?   (43:36) – Why is the Net Promoter Score (NPS) considered valuable?   (47:39) – Who creates the actionable steps in the Voice of the Employee report? How do they assist leaders in improving performance and experience?   (48:41) – What AI system does G2 use to synthesize employee data? (52:09) – Mic drop: What impact can HR have on business performance?

Michael Cupps is a productivity expert who has been in technology sales and marketing for over thirty years. He learned the importance of productivity from an early age due to his upbringing on a farm in Texas, which taught him the value of hard work, prioritization, and managing time wisely. Michael applies these lessons to his work helping individuals and teams to make the most of their time and priorities. He is also the host of The Habit Architect podcast and founder of the Time Bandit. Michael’s book and mobile app, Time Bandit, is the ultimate guide for those looking to leave behind chaotic and unmanageable to-do lists and ultimately reclaim their time to live a more balanced and productive life. Mentioned on the Show * Learn more about Michael Cupps and his Time Bandit system, including the app, book [https://www.timebandit.io/best-day#buy-the-book], and his podcast [https://www.timebandit.io/podcast]. Website: https://www.timebandit.io/index [https://www.timebandit.io/index] * Connect with Michael Cupps on LinkedIn: https://www.linkedin.com/in/michaelcupps [https://www.linkedin.com/in/michaelcupps] * Learn how to make GPT prompts work for you! Jeff Su and his video on making prompts: https://youtu.be/jC4v5AS4RIM?si=3eX0vE3_YvA_bLOs [https://youtu.be/jC4v5AS4RIM?si=3eX0vE3_YvA_bLOs] | Jodie Cook shares prompts for small business: https://www.jodiecook.com/chatgpt-prompts-for-entrepreneurs/ [https://www.jodiecook.com/chatgpt-prompts-for-entrepreneurs/] * Tricia Sanders on the People Business podcast: https://peoplebusinesspodcast.com/triciasanders/ [https://peoplebusinesspodcast.com/triciasanders/] * The Checklist Manifesto book: https://a.co/d/3W40pZB [https://a.co/d/3W40pZB] * Addiction help at SMART Recovery: https://smartrecovery.org/ [https://smartrecovery.org/] _______________________ * Connect with O’Brien McMahon on LinkedIn: https://www.linkedin.com/in/obrienmcmahon/ [https://www.linkedin.com/in/obrienmcmahon/] * Learn more about O’Brien: https://obrienmcmahon.com/ [https://obrienmcmahon.com/] ________________________ Timestamps (00:00) – Welcome to People Business (02:04) – How did you become a time management expert? (04:59) – What commonalities do you see in time management that doesn’t work?  (06:59) – The Eisenhower Matrix explained. (12:20) – Leveraging AI for productivity. (17:01) – What advice can you give people on establishing habits?  (25:56) – The value of accountability partnerships. (34:49) – How the Eisenhower Matrix works in practice. (38:15) – How can managers and staff have productive conversations about priorities?  (43:52) – How can teams adopt effective habits? (46:26) – Breaking addictive habits. (51:17) – Contact Michael Cupps and final thoughts on habit building.

Keren Eldad is the author of Gilded: Breaking Free from the Cage of Ambition, Perfectionism, and the Relentless Pursuit of More. She specializes in taking high achievers out of the futility of constant pursuit and into their greatest levels of success and fulfillment. Her coaching clients include Olympic athletes, politicians, Hollywood stars, supermodels, Special Forces operatives, and serial entrepreneurs. Keren is a former C-suite executive who has lived and worked in 17 countries and on four continents, and who now coaches leaders all around the globe in four languages: English, Spanish, Hebrew, and French.  Mentioned on the Show * Keren’s website: https://kereneldad.com/home/ [https://kereneldad.com/home/] * Connect with Keren on LinkedIn: https://www.linkedin.com/in/keren-eldad [https://www.linkedin.com/in/keren-eldad] * Keren’s book, Gilded: Breaking Free from the Cage of Ambition, Perfectionism, and the Relentless Pursuit of More: https://a.co/d/2D8JJGe [https://a.co/d/2D8JJGe] * The Status Game by Will Storr: https://a.co/d/4MgVu2J [https://a.co/d/4MgVu2J] * 10x is Easier than 2x by Dan Sullivan: https://a.co/d/7iQ0Hiv [https://a.co/d/7iQ0Hiv] * Richistan by Robert Frank: https://a.co/d/745PSeZ [https://a.co/d/745PSeZ] * Good by Jocko Willink: https://youtu.be/IdTMDpizis8?si=Etj6h7iQx2X8BVcF [https://youtu.be/IdTMDpizis8?si=Etj6h7iQx2X8BVcF] * The Man in the Arena, excerpt from Teddy Roosevelt: https://youtu.be/A311CnTjfos?si=tx-9Jz5zjllcRkcg [https://youtu.be/A311CnTjfos?si=tx-9Jz5zjllcRkcg] _______________________ * Connect with O’Brien McMahon on LinkedIn: https://www.linkedin.com/in/obrienmcmahon/ [https://www.linkedin.com/in/obrienmcmahon/] * Learn more about O’Brien: https://obrienmcmahon.com/ [https://obrienmcmahon.com/] ________________________ Timestamps (2:40) - Meet Keren Eldad. (2:58) - How did you come to do the work that you do today? (9:18) - Why are overachievers reluctant to admit they’re overachievers? (10:38) - What’s the difference between healthy and unhealthy achievement? (16:51) - What does it mean to want to become "nobody"? (18:47) - How do you coach people to let go of status without losing the natural achiever desires? (26:04) - How does a person rein in their ego and stop playing the status game? (33:01) - What is and what isn’t self-acceptance? (38:41) - How do you help people break up with anger? (50:35) - What do people get wrong about happiness? (54:25) - How do we cultivate more of a service mindset? (55:03) - True purpose: Climbing the "second mountain". (57:33) - Final thoughts for overachievers.

Cash Nickerson is chairman of AKKA North America’s Business Unit. He was President, CFO, General Counsel, and the second largest shareholder of PDS Tech prior to its purchase by AKKA Technologies. Prior to that he served as an attorney and marketing executive for Union Pacific Railroad, a partner at Jenner & Block, and chairman and CEO of an internet company. Mr. Nickerson, author of several books including The Seven Tensions of Negotiation, is an avid writer and speaker on the workplace, jobs, and the economy. Mr. Nickerson is the founder and president of the David H. Nickerson Foundation, which supports prostate cancer research. Mentioned on the Show Cash's website: https://cashnickerson.com/ [https://cashnickerson.com/] Connect with Cash on LinkedIn: https://www.linkedin.com/in/stevencashnickerson [https://www.linkedin.com/in/stevencashnickerson] The Seven Tensions of Negotiations by Cash Nickerson: https://a.co/d/h0PnViR [https://a.co/d/h0PnViR] Getting to Yes, the negotiation classic by Fisher, Ury, and Patton: https://a.co/d/1veJWUs [https://a.co/d/1veJWUs] The War of Art by Steven Pressfield: https://a.co/d/c7ZyKUI [https://a.co/d/c7ZyKUI] ________________________ Connect with O’Brien McMahon on LinkedIn: https://www.linkedin.com/in/obrienmcmahon/ [https://www.linkedin.com/in/obrienmcmahon/] Learn more about O’Brien: https://obrienmcmahon.com/ [https://obrienmcmahon.com/] ________________________ Timestamps (00:00) - Welcome to People Business (1:58) - Introducing Cash (2:18) - What is the difference between Positional and Principled negotiation? (5:20) - What are the Seven Tensions of Negotiation? (6:42) - Is Power the same as leverage? (11:08) - What’s the definition of ‘negotiation’? (12:22) - Is there a type of person who does better with negotiation? What makes a good negotiator? (21:59) - How do we battle scarcity when negotiating? (23:30) - Do you have tips for people to reset their expectations in negotiations? (29:52) - How do you think about Outcome tension? (33:33) - What does prepping a negotiation look like? (41:23) - When is it a good idea to use leverage and when is it not? (45:06) - The role of bluffing in negotiations. (47:20) - Team negotiations: speed and proximity (50:18) - Can you have a direct conversation with one person when negotiating with a team?   (53:18) - How do digital/virtual platforms impact negotiations?  (54:36) - Have the other party make the hard decision.